Dear Jose, I appreciate your time spending on leaving a review. I am sorry to hear about the smell and glasses. Your feedback is very important -we will learn from and use to improve. Thank you very much for sharing your experience with us.Sincerely, deputy manager Neringa

Dear esra, Thank you very much for leaving a positive feedback. It is very pleasant to hear about our receptionist Laura and her kindness. I will definitely forward your words to her and I am sure she will be happy :) It is amazing to hear about food quality. Thank you again for sharing your experience with us. It is very important for us.Kind regards,Deputy manager Neringa

Dear Mazvydas, thank you very much for your review. I am sorry to hear about the breakfast. We are trying to serve a variety of fresh products. The bathroom is in our plans. Thank you for telling us about your experience and I have hope that you will give us opportunity to better serve you in the future. Sincerely, deputy manager Neringa

Dear Antti, Thank you very much for your response about your stay at ibis Kaunas hotel. I am glad to hear that almost everything was OK. Please accept my sincerest apology for the cleanliness issues. I am very thankful for your understanding. I hope it will not stop to choose our hotel in the future. Thank you again for sharing your feedback with us.Kind regards, deputy manager Neringa

Dear Anonymous, Thank you for sharing your experience at ibis Kaunas hotel. I am happy to read about helpful staff at the reception. I am sorry that you forgot the name:) but will find out who it was :) Thank you again for your feedback and I hope to welcome you back in the future.Kind regards, deputy manager Neringa

Dear Marttin, Thank you for taking your time for leaving a response about your stay at ibis Kaunas hotel. I am glad to know that your experience was pleasant. I hope the next stay will be more pleasant. Thank you again for your feedback.Kind regards, deputy manager Neringa

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aiste Cistoviene General Manager

Dear Natalia, thank you for sharing your experience about your stay. I am glad to hear you liked the room you where staying but about the cleaning - on this Corona time we clean rooms only upon request in reception. If receptionist did not inform you about this upon check in - i am very sorry. I strongly agree with you about hotel's location - it is very comfortable for guest who travel by buses or trains. Thank you once again and i hope you will chose again our hotel when staying in Kaunas. Best regards, front office manager, Greta V.

Dear Anonymous, thank you for your response. I am sorry to hear about receptionist. I think there was a misunderstanding about parking, and this have made your accommodation very inconvenienced. I hope you will give us one more opportunity to serve you better in near future. Kind regards, deputy manager Neringa K.

Dear Guest, thank you for your time leaving a review about your stay. Yes, we have some rooms, where the guest can smoke. I am sorry, that because of that your stay was uncomfortable. I am happy, that receptionist changed the room and after your stay was better. Please accept my sincerest apologize for all inconveniences caused. I hope that after all, you will still choose our hotel in the future. Kind regards, deputy manager Neringa K.

Dear Gil, thank you for your review. At that time we had many dogs and the weather was also not friendly. Despite we was trying to refresh the air, still the smell in the corridors and lifts was unchanged. Please accept my sincerest apologize for this matter. I hope this situation will not disturb you to choose our hotel in the future. Kind regards, deputy manager Neringa K.