Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 86 de 377 opiniones" "
10 - Excelente
86
Puntuación de 8, es decir, Bueno. Basada en 105 de 377 opiniones" "
8 - Bueno
105
Puntuación de 6, es decir, Aceptable. Basada en 62 de 377 opiniones" "
6 - Aceptable
62
Puntuación de 4, es decir, Malo. Basada en 65 de 377 opiniones" "
4 - Malo
65
Puntuación de 2, es decir, Terrible. Basada en 59 de 377 opiniones" "
2 - Terrible
59
7.0/10
Limpieza
7.4/10
Servicio y personal
6.0/10
Servicios
6.6/10
Condiciones de la propiedad
6.6/10
Cuidado del medio ambiente
Opiniones
6/10 Aceptable
Miriam
Viaje familiar
14 nov. 2022
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Miriam
Se hospedó 1 noche en noviembre de 2022
Respuesta de Samantha RediResponse Specialist, el 18 nov. 2022
Dear Miriam,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY were disappointed that your were not completely satisfied with your stay, prompting your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,
10/10 Excelente
Alberto
Viaje de negocios
10 nov. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nada único pero todo muy bueno, las Anita Ui es y el servicio muy bueno y excelente precio!
Alberto
Se hospedó 1 noche en noviembre de 2019
8/10 Bueno
Silvia, Tennessee
3 sept. 2013
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen servicio
Agradecimiento al equipo de hotels.com por resolver mi problema de inconvenientes con el primer hotel y agradecimiento a la senorita que me ayudo por su amabilidad y pasiencia
Silvia
2/10 Terrible
Jeffrey
27 feb. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jeffrey
Se hospedó 4 noches en febrero de 2024
Respuesta de Recordo Rediresponse Specialist, el 29 feb. 2024
Hello Jeffrey, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Kennesaw State University and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
4/10 Malo
Randy
Viaje en pareja
4 feb. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
N/A
Randy
Se hospedó 1 noche en febrero de 2024
Respuesta de Dannielle Rediresponse Specialist, el 5 feb. 2024
Hello Randy,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management
4/10 Malo
Tahisha
1 ene. 2024
There were roaches in my room
Tahisha
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chirell RediResponse Specialist, el 4 ene. 2024
Dear Tahisha,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Chirell RediResponse Specialist
10/10 Excelente
Julia
25 dic. 2023
Julia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist, el 26 dic. 2023
Thank you for your positive rating, Julia, following your stay at the Red Roof Inn Atlanta - Kennesaw State University. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist
8/10 Bueno
Dennis
Viaje de negocios
9 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
out of the way but close to my destination, clean and affordable, limited parking
Dennis
Se hospedó 1 noche en noviembre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 11 nov. 2023
Dear Dennis,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room, affordable property and convenient location here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
2/10 Terrible
Juan
15 oct. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Esta muy sucio este hotel, jamas regresaria a quedarme aqui, el cuarto tenia muy mal olor y el servicio muy malo nadie nos ayudo con el olor y tampoco nos cambiaron el cuarto muy mal hotel
Juan
Se hospedó 1 noche en octubre de 2023
Respuesta de Kamaria Red Roof Management RediResponse Special, el 17 oct. 2023
Querido Juan,Gracias por tomarse el tiempo de contarnos su experiencia en RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. Lamento que tu experiencia no haya cumplido con tus expectativas. Acepte nuestras más sinceras disculpas por el olor que describió, la falta de limpieza de la habitación y los demás problemas destacados que obstaculizaron su estadía.En Red Roof, nuestra intención es que usted confíe en nuestras capacidades para prevenir problemas similares en el futuro. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos su negocio. Gracias por compartir sus inquietudes y espero que nos brinde la oportunidad de brindarle un mejor servicio en Red Roof la próxima vez que sus planes de viaje requieran alojamiento.Muy atentamente,Kamaria Red Roof Management RediResponse Specialist
6/10 Aceptable
Bobbie
Viaje en pareja
15 sept. 2023
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I didn't like the condition of the room in the bathroom it looked like blood on the was hair was in the sink and bath tub. There was cigarettes burns in the bedding and the floor was not really mopped good my socks turned brown..I would probably not recommend this hotel.
Bobbie
Se hospedó 2 noches en septiembre de 2023
Respuesta de Oshane RediResponse Specialist, el 16 sept. 2023
Dear Bobbie,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the room that you described. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. next time your travel plans require lodging.Very truly yours,OshaneRed Roof ManagementRediResponse Specialist
2/10 Terrible
Lashae
6 sept. 2023
Lashae
Se hospedó 1 noche en septiembre de 2023
Respuesta de Toni-Ann RediResponse Specialist, el 29 sept. 2023
Hello Lashae,I sincerely apologize that your stay at our Red Roof didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests here at Red Roof.I do hope that you will return to our hotel, or any of our other brand locations in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist
8/10 Bueno
Kelly
5 sept. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in went smoothly. Hotel was clean, smelled good, few cosmetic issues but nothing major. Will stay again.
Kelly
Se hospedó 3 noches en septiembre de 2023
Respuesta de Dannielle Rediresponse Specialist, el 6 sept. 2023
Dear Kelly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the smooth check in process, clean hotel, fresh smell. We apologize for the issues you had. We hope to continue to provide great experiences for you. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for posting your review. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,Dannielle Red Roof Management
2/10 Terrible
Brittany
3 sept. 2023
Brittany
Se hospedó 1 noche en septiembre de 2023
Respuesta de Sharma RediResponse Specialist, el 24 sept. 2023
Hello Brittany, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
10/10 Excelente
Laurence
Viaje con mascota, Viaje familiar
31 jul. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable, clean, and quiete. I turned a 2 day stay into 5 days.
Laurence
Se hospedó 1 noche en julio de 2023
Respuesta de Dannielle Rediresponse Specialist, el 1 ago. 2023
Dear Laurence,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our clean, comfortable and quiet location. It means a lot to us that you’ve taken the time to share the many positive features of your most recent stay with us and that you have rated our hospitality and accommodations so highly. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Dannielle Red Roof Management
4/10 Malo
Stephanie
Viaje familiar
21 jul. 2023
Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
bugs
We had bed bugs or something. Room 205. I am COVERED in bites
Stephanie
Se hospedó 1 noche en julio de 2023
Respuesta de Carla Red Roof Management , el 23 jul. 2023
Dear Stephanie, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the insects you reported. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist
4/10 Malo
Breanna
20 jul. 2023
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
I didn't like how the bed was hard and made noise when I moved. I killed a roach in there. The room could be fixed up. The chair was torn and needs to be replaced. Phone was just there for decoration. Remote to the tv didn't work at all. Some of the lamps didn't work.
Breanna
Se hospedó 1 noche en julio de 2023
Respuesta de Carla Red Roof Management , el 21 jul. 2023
Dear Breanna,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the bed making noise when you move, the insects you reported and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,CarlaRed Roof Management RediResponse Specialist
2/10 Terrible
Brandy
Viaje familiar con niños
19 jul. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room has multiple bugs/roaches, blood on the walls. The room was dirty and overall gross. Front desk wouldn’t do anything to help fix the situation.
Brandy
Se hospedó 1 noche en julio de 2023
Respuesta de Carla Red Roof Management , el 21 jul. 2023
Dear Brandy,I appreciate you sharing your feedback following your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was saddened to read that your stay fell short of your expectations due to the lack of cleanliness in the room, the insects you reported and the other concerns you listed. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist
6/10 Aceptable
Kim
15 jul. 2023
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
2 strikes and Red Roof is out!
I decided to give Red Roof a 2nd chance since another location I stayed at was absolutely awful! This one was a little better but not worth the $85/night. I like motels because of having that quick access to the outside with a dog and convenience of being close to my car. I stayed on the 1st floor which was not carpeted but not sure what it was. Maybe peel and stick? The corners on many pieces stuck up creating a tripping and injury hazard. The room was aesthetically in bad shape. The clientele was a bit to be desired too. The ice machine was sad but with patience, you could eventually fill an ice bucket. The bed was comfy but the sheets were dry and scratchy. Needless to say, I won’t be staying at anymore Red Roofs when I’ve stayed at nicer motels for less.
Kim
Se hospedó 1 noche en julio de 2023
Respuesta de Sharma RediResponse Specialist, el 16 jul. 2023
Dear Kim,Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It's great to hear that you found the bed to be comfy. However, I am sorry that you were unsatisfied due to the conditions of the floor and ice machine not being up to your standards, the situation you mentioned regarding the sheets, and the other highlighted issue. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your experience and we wish you all the best in your future travels. Very truly yours,SharmaRed Roof Management RediResponse Specialist
2/10 Terrible
David
Viaje en grupo
12 jul. 2023
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Never again!
Noisy, dirty, creepy. None of the requests made during booking were met. It was like the check in personnel hadn't even seen the requests.
We will never stay here again.
David
Se hospedó 1 noche en julio de 2023
Respuesta de Gabrielle RediResponse Specialist, el 12 jul. 2023
Dear David,Thank you for your review following your stay at Red Roof Inn Atlanta - Kennesaw State University. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay. You indicated that the noise, uncleanliness and the other concerns mentioned hindered your experience, which was saddening to read. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks,GabrielleRediResponse Specialist
10/10 Excelente
Tahisha
11 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I enjoyed my stay. I will be returning. Thank you!
Tahisha
Se hospedó 1 noche en julio de 2023
Respuesta de Gabrielle RediResponse Specialist, el 12 jul. 2023
Thank you for taking a moment to leave a review, Tahisha. Myself and the staff at the Red Roof Inn Atlanta - Kennesaw State University appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely, Gabrielle RediResponse Specialist
6/10 Aceptable
John
Viaje de negocios, Viaje con mascota, Viaje familiar
4 jul. 2023
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Facility needs updating. Room clean.
John
Se hospedó 1 noche en junio de 2023
Respuesta de Oniel Rediresponse Specialist, el 4 jul. 2023
Hello John,Thank you for taking the time to write a review of your stay at the Red Roof Inn Atlanta - Kennesaw State University. I'm glad you found our rooms to be clean, however, you indicated that you weren't pleased with the upkeep of our building, please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,OnielRediresponse Specialist
2/10 Terrible
Trina
Viaje familiar
3 jul. 2023
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Trina
Se hospedó 1 noche en junio de 2023
Respuesta de Oshane RediResponse Specialist, el 5 jul. 2023
Hello Trina, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
4/10 Malo
Sherrill
3 jul. 2023
Sherrill
Se hospedó 2 noches en junio de 2023
Respuesta de Oshane RediResponse Specialist , el 5 jul. 2023
Hello Sherrill, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I are disappointed to see your 4/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
10/10 Excelente
Laura
Viaje de negocios
19 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Laura
Se hospedó 2 noches en junio de 2023
Respuesta de Olivia RediResponse Specialist, el 20 jun. 2023
Hello Laura, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to provide positive experiences for all our guests. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist
4/10 Malo
Valerie
Viaje familiar
12 jun. 2023
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Valerie
Se hospedó 1 noche en junio de 2023
Respuesta de Sharma RediResponse Specialist, el 14 jun. 2023
Dear Valerie, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
8/10 Bueno
Dana, Cedartown
Viaje en pareja
11 jun. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, good place for a quick stop for the price
Dana
Se hospedó 1 noche en junio de 2023
Respuesta de Sharma RediResponse Specialist, el 12 jun. 2023
Hello Dana,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. I am happy to read your comments regarding you found our hotel to be very clean, good for a quick stop for the price prompting your 4/5 rating. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more, thank you for your kind words. We hope to continue to provide great experiences for you.Sincerely,Sharma Red Roof Management RediResponse Specialist
8/10 Bueno
Gerardo
6 jun. 2023
Gerardo
Se hospedó 2 noches en mayo de 2023
Respuesta de Sharma RediResponse Specialist, el 8 jun. 2023
Hello Gerardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
4/10 Malo
David
5 jun. 2023
David
Se hospedó 1 noche en junio de 2023
Respuesta de Sharma RediResponse Specialist, el 6 jun. 2023
Hello David, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I is disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
6/10 Aceptable
Ricardo
Viaje de negocios
28 may. 2023
Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
.
Ricardo
Se hospedó 2 noches en mayo de 2023
Respuesta de Sharma RediResponse Specialist, el 29 may. 2023
Hello Ricardo, Thank you for taking the time to leave a review. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Sharma Red Roof Management RediResponse Specialist
8/10 Bueno
jessica
Viaje de negocios, Viaje en pareja
20 may. 2023
Le gustó: Servicio y personal
The rooms smelled like weed even in the non smoking rooms
jessica
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist, el 21 may. 2023
Dear Jessica,We are sorry to hear your recent experience at the Red Roof Inn Atlanta - Kennesaw State University did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback.Sincerely,LintonRediresponse Specialist
8/10 Bueno
ann
15 may. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ann
Se hospedó 2 noches en abril de 2023
Respuesta de Linton Rediresponse Specialist , el 16 may. 2023
Dear Ann,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Atlanta - Kennesaw State University and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist
2/10 Terrible
Kyle
15 may. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dirty. Room was trashed and looked like it was under construction.
Kyle
Se hospedó 1 noche en mayo de 2023
Respuesta de Linton Rediresponse Specialist , el 16 may. 2023
Dear Kyle,Thank you for telling us about your recent visit at the Red Roof Inn Atlanta - Kennesaw State University. You indicated that the uncleanliness concerns listed hindered your stay. Please allow me to sincerely apologize for the inconveniences caused. Your feedback is very important to us, so thank you for sharing.I do hope that you will return to our hotel, or any of our other brand locations in the future.Yours truly,LintonRediresponse Specialist
8/10 Bueno
Adrienne
Viaje familiar
4 may. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Clean room. Bare floors were slippery
Adrienne
Se hospedó 1 noche en abril de 2023
Respuesta de Sashauna Red Roof Management , el 5 may. 2023
Dear Adrienne,Thank you for taking the time to tell us about your stay at the Red Roof Inn Atlanta - Kennesaw State University. I was thrilled to see you were pleased with the cleanliness of the room. We appreciate your 8/10 score. However, it's truly disheartening to see you highlight that your stay fell short of expectations due to the floors being slippery. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
8/10 Bueno
Bradley
Viaje familiar
29 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean place for the $
Bradley
Se hospedó 1 noche en abril de 2023
Respuesta de Linton Rediresponse Specialist , el 1 may. 2023
Dear Bradley,Thank you for sharing your thoughts following your recent visit at the Red Roof Inn Atlanta - Kennesaw State University. It's heartwarming to read that our nice and clean rooms earned your 4/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRediresponse Specialist
10/10 Excelente
Blu
27 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
good location
Blu
Se hospedó 1 noche en abril de 2023
Respuesta de Adraine RediResponse Specialist, el 28 abr. 2023
Dear Blu, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Atlanta - Kennesaw State University. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our good location. Positive feedback like yours is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Adraine Red Roof Management RediResponse Specialist
10/10 Excelente
Shirley
20 abr. 2023
Shirley
Se hospedó 1 noche en abril de 2023
Respuesta de Dannielle Rediresponse Specialist, el 21 abr. 2023
Hello Shirley, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management
10/10 Excelente
Rebecca, Middletown
5 abr. 2023
Rebecca
Se hospedó 1 noche en marzo de 2023
Respuesta de Dannielle Rediresponse Specialist, el 29 abr. 2023
Hello Rebecca, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management
8/10 Bueno
Jose
3 abr. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jose
Se hospedó 3 noches en marzo de 2023
Respuesta de Kamaria Rediresponse Specialist, el 5 abr. 2023
Hello Jose,Thank you for taking a moment to complete our survey. Myself and the staff at the RED ROOF INN HARDEEVILLE appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Rediresponse Specialist
6/10 Aceptable
Kay
3 abr. 2023
Le gustó: Limpieza y servicio y personal
Kay
Se hospedó 1 noche en marzo de 2023
Respuesta de Adraine RediResponse Specialist, el 23 abr. 2023
Hello Kay,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Atlanta Kennesaw State University appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Adraine RediResponse Specialist
10/10 Excelente
Jennifer
Viaje familiar
28 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Hotel - Stayed twice and will stay again
This is a wonderful hotel. We stayed there on the way to Florida and loved it so much, stayed on the way back as well. The staff is extremely friendly, the property is clean, and there are quiet a few restaurants very close. Great hotel if you are traveling with pets!
Jennifer
Se hospedó 1 noche en marzo de 2023
Respuesta de Kerry-Lee RediResponse Specialist, el 31 mar. 2023
Dear Jennifer, Thank you for your review and your perfect scoring. We appreciate you taking the time to share your feedback regarding your experience with us. We at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY thanks you for your feedback and are happy to read the staff was extremely friendly, the property was clean and wonderful, you loved our free pet policy and you liked our convenience to restaurants in close proximity. Our goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another wonderful stay in the future. Sincerely, Kerry-Lee RediResponse Specialist
8/10 Bueno
Zachary
Viaje de negocios
25 mar. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great for 1 night stay bed was comfortable
Zachary
Se hospedó 1 noche en marzo de 2023
Respuesta de Abigail RediResponse Specialis, el 27 mar. 2023
Hello Zachary,Thank you for taking a moment to complete our survey myself and the staff at the Red Roof Inn Atlanta- Kennesaw State University appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist
8/10 Bueno
Adarian
13 mar. 2023
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Adarian
Se hospedó 1 noche en febrero de 2023
Respuesta de Oniel Rediresponse Specialist, el 15 mar. 2023
Hello Adarian,We are sorry you had a less than satisfactory experience, prompting your 8/10 rating following your stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist
2/10 Terrible
Valerie
9 mar. 2023
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Valerie
Se hospedó 1 noche en marzo de 2023
10/10 Excelente
Kimberly Reed
Viaje en pareja
2 mar. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room was very clean and the staff was very accommodating.
Kimberly Reed
Respuesta de Sharma RediResponse Specialist, el 3 mar. 2023
Dear Kimberly,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. I am glad to hear that you found your room to be very clean and our staff to be very accommodating prompting your 5/5 rating. Our team is committed to satisfying our guests, so we are very thankful for your feedback.Once more, thank you for your review. We hope to continue to provide great experiences for you.Sincerely,SharmaRediResponse Specialist
8/10 Bueno
Joseph
26 ene. 2023
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
It was ok stay
it smelled like smoke and the flooring wasn't right. it was like they layed the flooring and left gaps in it. But we stayed just because we needed a place to stay for overnight.
Joseph
Se hospedó 1 noche en enero de 2023
Respuesta de Devorine RediResponse Specialist, el 27 ene. 2023
I want to thank you for taking the time to post a review of your stay at Red Roof Inn Atlanta - Kennesaw State University, Joseph. It upsets me to hear that you had a less than ideal experience. You mentioned that there was an unpleasant odor and you had an issue with the flooring. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance.We strive towards consistently providing a positive experience, therefore your feedback is very important to us. Thank you for sharing your experience with us. We look forward to hosting you again in the future.Sincerely,Devorine RediResponse Specialist
10/10 Excelente
Stephanie
Viaje en grupo
24 ene. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean rooms and great people
Stephanie
Se hospedó 1 noche en enero de 2023
Respuesta de Antonio,RediResponse Specialist, el 16 oct. 2023
Dear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It’s great to hear that you found our property/rooms to be clean in addition to our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementDear Stephanie,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY. It’s great to hear that you found our property/rooms to be clean in addition to our staff being very hospitable. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist
10/10 Excelente
Stephanie
2 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stephanie
Respuesta de Dannielle Rediresponse Specialist, el 29 abr. 2023
Hello Stephanie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. We aim to deliver a positive experience for all out guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management
10/10 Excelente
Toni
30 dic. 2022
Toni
Se hospedó 1 noche en diciembre de 2022
Respuesta de Dannielle Rediresponse Specialist, el 17 oct. 2023
Hello Toni, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 Excelente
Stephanie
Viaje en pareja
22 dic. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have always loved this hotel
Stephanie
Se hospedó 1 noche en diciembre de 2022
Respuesta de Devorine RediResponse Specialist, el 23 dic. 2022
Dear Stephanie,Thank you for taking the time to post a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Atlanta - Kennesaw State University. We are happy to see that your are a loyal member of our Red Roof brand location whenever you're in town. We are thrilled that our location always meet your expectations. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist
4/10 Malo
Trista
Viaje en pareja
11 dic. 2022
No le gustó: Servicio y personal y servicios
The woman at the desk was not friendly at all. No fridge in the room even though it was supposed to have one. Had one wash cloth provided in the room. The smell of cleaner literally was so strong it caused a headache. Location of property was good though.
Trista
Se hospedó 1 noche en diciembre de 2022
Respuesta de Adraine RediResponse Specialist, el 12 dic. 2022
Thank you for taking the time to tell us about your experience at the RED ROOF INN ATLANTA - KENNESAW STATE UNIVERSITY, Trista. I am happy to read that you love our location and found it to be good. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we did not accomplish that with your stay. Please accept our sincerest apologies for the unprofessionalism of the front desk staff, smell of the cleaning agent and the other concerns highlighted. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. I will certainly bring this to the property’s attention in an effort to address your concern and to provide necessary coaching opportunities moving forward. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Adraine RediResponse Specialist