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Opiniones de Red Lion Hotel Kennewick Columbia Center

3.5 out of 5
Red Lion Hotel Kennewick Columbia Center
1101 N Columbia Center Blvd, Kennewick, WA

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 399 de 1024 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 289 de 1024 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 153 de 1024 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 113 de 1024 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 70 de 1024 opiniones" "

8.0/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

7.0/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Eloisa

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Los pasillos muy frios
Se hospedó 2 noches en febrero de 2024
Respuesta de Brittney, el 27 abr. 2024
Eloisa, we appreciate your feedback and apologize for any inconvenience you experienced. Thank you for staying with us.

10/10 Excelente

jeyfred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy bueno
Se hospedó 1 noche en marzo de 2024
Respuesta de Tammy, el 16 mar. 2024
Gracias por quedarse con nosotros. ¡Agradecemos sus comentarios!

8/10 Bueno

Jesús

Le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Brittney, el 14 mar. 2024
Jesus, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Sarali Bela/

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tammy, el 6 ene. 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Sarali Bela/

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Tammy, el 29 dic. 2023
Sarali, Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Alberto

Limpia
Se hospedó 1 noche en diciembre de 2023
Respuesta de Cindy Ryan, el 7 dic. 2023
Alberto thank you for the review.

10/10 Excelente

romantico

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exelente
Se hospedó 2 noches en noviembre de 2023
Respuesta de Brittney, el 9 nov. 2023
Romantico, thank you for staying with us. We appreciate your feedback and hope to see you again soon. Thank you!

10/10 Excelente

Gustavo

Le gustó: Limpieza
Todo bien
Se hospedó 1 noche en octubre de 2023
Respuesta de Brittney, el 22 oct. 2023
Gustavo, thank you for staying with us! We appreciate your feedback. We hope to see you again soon!

10/10 Excelente

Carlos

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Tammy, el 1 oct. 2023
Carlos, Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Rosa

Le gustó: Limpieza y condiciones de la propiedad
Todo bien
Se hospedó 6 noches en junio de 2023
Respuesta de Tammy, el 6 jul. 2023
Rosa, Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Lazaro

Le gustó: Limpieza y condiciones de la propiedad
Eran las ocho de la mañana y las llaves ya no abrían salía uno y llano podía uno entrar
Se hospedó 1 noche en junio de 2023
Respuesta de Tammy, el 12 jun. 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Edgardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo Excelente Muy Limpio y Ordenado
Se hospedó 2 noches en marzo de 2023
Respuesta de Tammy, el 4 abr. 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jayron Leonardo

Se hospedó 1 noche en marzo de 2023
Respuesta de David, el 13 abr. 2023
Thank you for responding to our Red Lion survey! We appreciate your comments and feedback. We are pleased to see you had a great stay with us and that you liked our award-winning hotel. My team will be thrilled when I share your comments.We look forward to welcoming you back again soon!

8/10 Bueno

jorge

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
la limpieza del lugar
Se hospedó 1 noche en febrero de 2023
Respuesta de Tammy, el 26 feb. 2023
Jorge Thank you so much for your positive review of our hotel. We hope to see you again soon.

10/10 Excelente

MARIA CRISTINA HURTADO

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

Staci

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de David, el 28 may. 2024
Thank you for your review of you stay at Red Lion Columbia Center.

8/10 Bueno

John

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en mayo de 2024
Respuesta de David, el 28 may. 2024
Thank you for your review of you stay at Red Lion Columbia Center.

8/10 Bueno

julie, North Bend

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The kids loved the water features In t entertained them for hours
Se hospedó 2 noches en mayo de 2024
Respuesta de Tammy, el 25 may. 2024
Julie, we appreciate your feedback and are happy you're enjoying your stay!

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
was pleasantly surprised. use to stay here but this trip was better. clen and breakfast was great!
Se hospedó 2 noches en mayo de 2024
Respuesta de Tammy, el 25 may. 2024
Steven, we appreciate your feedback and are happy you're enjoying your stay!

4/10 Malo

Cassidy

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
lots of random stains on chair and carpet, and there were dirty towels when we arrived.
Se hospedó 3 noches en mayo de 2024
Respuesta de Tammy, el 25 may. 2024
Cassidy, we appreciate your feedback and apologize for the inconvenience. Thank you for staying with us

10/10 Excelente

Angie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en mayo de 2024
Respuesta de David, el 21 may. 2024
Hello, thank you for your review of your stay here at Red Lion Columbia Center. We are glad that you enjoyed your stay and look forward to seeing you again! Have a great day!

2/10 Terrible

James

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I am embarrassed I spent $153 for the one night stay at the Red Lion. Very limited staff (when I walked in and waited in line while one very harried desk clerk worked feverishly to get people checked in. After almost checking in...she simply walked away. But I had my room key (2223) so I left and went in search of the room. THAT TASK took me 15 minutes. The room itself...was deplorable. For God sake, replace the sink in the bathroom...it is so cracked and old, you should be embarrassed yourselves. The bathtub also has a larger crack or chip, and it looks as if a 3rd grade child tried to "repair" it?? A clogged toilet? Seriously, a clogged toilet???? And I'm given that room? No outlets except for the little clock on the nightstand. ??? I had to leave my room and find a place where I could purchase an extension cord with 3 plug-ins. The heater/cooler...did not cool down the room. It started to do so...then it simply quit. I slept for 3.5 hours in a warm room and finally gave up any thought of more sleep. When I left this morning at 8:00 am ... I wanted to mention my concerns about the room...but not one Red Lion employee was found. I finally gave up and walked out. A terrible experience. And I will be detailing it on Google where I have a larger following of my reviews. James Estes
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 19 may. 2024
James, we appreciate your feedback. We'll look into these issues you experienced and do everything we can to fix them. Thank you for staying with us.

10/10 Excelente

Chris, Langley

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was a quick overnight stay. Beds were comfortable and room was well taken care of.
Se hospedó 1 noche en mayo de 2024
Respuesta de Elizabeth, el 21 may. 2024
Chris, we appreciate your feedback and are happy to hear you enjoyed your stay with us! Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Cynthia

Le gustó: Servicio y personal
the price was reasonable
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 19 may. 2024
Cynthia, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

10/10 Excelente

Larry

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Red Lion Kennewick WA was 10 Star all the way. Top shelf professionalism throughout.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 17 may. 2024
Larry, we appreciate your feedback and are happy to hear you enjoyed your stay with us! Thank you for staying with us and we hope to see you again soon!

2/10 Terrible

Cherie

Viaje de negocios, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Construction going on, outer doors locked after midnight and can only be accessed through the front door, even with a key card. The front desk person was extremely rude and would not get us rooms close together, even though we called several days in advance. No elevators in use. Had to carry a baby and all the luggage up 2 flights of stairs, and down 5 long hallways to get to our room at the extreme far end of my he hotel on the top floor. Will not be back.
Se hospedó 1 noche en abril de 2024
Respuesta de Brittney, el 17 may. 2024
Cherie, we appreciate your feedback and apologize for the issues you experienced during your stay. We'll look into these issues and do everything we can to fix them. Thank you for staying with us.

10/10 Excelente

DARRELL

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 16 may. 2024
Darrell, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

2/10 Terrible

chona

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
My license plate was stolen while I was staying here. The back door to the hotel didn't lock.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 16 may. 2024
Chona, we appreciate your feedback and apologize for the inconveniences you experienced. We will look into these issues and do our best to fix them. Thank you for staying with us.

10/10 Excelente

Elijah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 16 may. 2024
Elijah, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

4/10 Malo

Anahi

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It’s conveniently close to shopping and dinning however the room was old and had a weird small, like they were trying to cover up the smell leftover from smoking with cheap perfume. The door into the building of our room had a card reader however it was not needed to enter because the handle was broken… I woke up in the morning and saw ants (a lot of them) in the bathroom. I would not recommend this place at all, not worth the price.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 16 may. 2024
Anahi, we appreciate your feedback and apologize for the inconveniences you experienced. We will look into these issues and do our best to fix them. Thank you for staying with us.

10/10 Excelente

Corey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en mayo de 2024
Respuesta de Tammy, el 12 may. 2024
Corey, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Fredy

Le gustó: Servicio y personal
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 11 may. 2024
Fredy, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

6/10 Aceptable

Ron

No le gustó: Servicios y condiciones de la propiedad
Facility is old, boiler went out so no hot water in our room. Luckily just on our last day. Nice staff and great breakfast.
Se hospedó 5 noches en mayo de 2024
Respuesta de Brittney, el 9 may. 2024
Ron, we appreciate your feedback and apologize for the inconvenience you experienced. Thank you for staying with us and we hop eto see you again soon

8/10 Bueno

paul

Le gustó: Limpieza, servicios, condiciones de la propiedad
Breakfast 👎
Se hospedó 2 noches en mayo de 2024
Respuesta de David, el 7 may. 2024
Thank you for your review of your stay here at Red Lion Columbia Center. We are glad that you enjoyed your stay with us.

6/10 Aceptable

Lori

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Servicios
What I didn't like. The first room we were in was very small, bed was high one was side and low on other side. Window didn't lock and screen was loose so you could push it. 2nd night in different room. Spelled like pot, mold in bathroom and toilet kept running at times. I had to fix
Se hospedó 2 noches en mayo de 2024
Respuesta de David, el 7 may. 2024
Thank you for your review of your stay here at Red Lion Columbia Center. I am sorry for your experience with us. We strive to provide great customer service and it looks like we failed to do so. For that I apologize.

6/10 Aceptable

Stephen

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Only real problem was that my mattress was a couple of years beyond expiration. The edge had literally collapsed and I almost ended up on the floor the first time I sat on it. Zero support. Complained at the front desk and they did absolutely nothing. Evinced zero interest in helping. A complete waste of space and no manager in site. Doubt I’ll be back. Otherwise, convenient location and a decent breakfast.
Se hospedó 3 noches en mayo de 2024
Respuesta de David, el 7 may. 2024
Thank you for your review of your stay here at Red Lion Columbia Center. We are sorry about the mattress and lack of customer service. We will look into the situation. Thank you for bringing it to my attention.

10/10 Excelente

Lenny

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was quite and neat and near everything
Se hospedó 3 noches en mayo de 2024
Respuesta de Brittney, el 6 may. 2024
Lenny, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

2/10 Terrible

Veronica

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Has a dirty smell rooms are okay could be better with the price I paid for.. will not come to this place ever again
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 5 may. 2024
Veronica, we're sorry you were unhappy with your stay. We'll do everything we can to fix the issue you experienced. Thank you for staying with us

8/10 Bueno

Corey

Se hospedó 6 noches en febrero de 2024
Respuesta de Brittney, el 25 may. 2024
Corey, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

10/10 Excelente

Syed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great place
Se hospedó 1 noche en abril de 2024
Respuesta de Tammy, el 4 may. 2024
Syed, we appreciate your feedback. Thank you for staying with us!

8/10 Bueno

Alejandra

Viaje en pareja
Staff was rude
Se hospedó 3 noches en abril de 2024
Respuesta de Brittney, el 4 may. 2024
Alejandra, we appreciate your feedback. We apologize for the inconvenience you experienced and will work hard to fix the issue. Thank you for staying with us.

10/10 Excelente

Yogesh

Se hospedó 1 noche en mayo de 2024
Respuesta de Tammy, el 25 may. 2024
Yogesh, we appreciate your feedback and are happy you're enjoying your stay!

2/10 Terrible

derek

No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Brittney, el 4 may. 2024
Derek, we appreciate your feedback. We apologize for any inconvenience you experienced. Thank you for staying with us

10/10 Excelente

MICHAEL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice central location to Kennewick, and to Richland and Kennewick. Good shopping variety in the area.
Se hospedó 5 noches en abril de 2024
Respuesta de Brittney, el 4 may. 2024
Michael, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

6/10 Aceptable

Natalie

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Check in was awful, place was fine though.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brittney, el 4 may. 2024
Natalie, we apologize for any inconvenience you experienced and will work hard to fix the issue. Thank you for staying with us and we hope to see you again soon!

4/10 Malo

Robert

Se hospedó 1 noche en abril de 2024
Respuesta de Elizabeth, el 21 may. 2024
Robert, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Lisa, Jacksonville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Happy with our stay.
Se hospedó 6 noches en abril de 2024
Respuesta de David, el 30 abr. 2024
Thank you for your review of your stay at the Red Lion Columbia Center. We are glad that you enjoyed your stay with us and look forward to seeing you again.

8/10 Bueno

Francisco

Le gustó: Limpieza, servicios, condiciones de la propiedad
Good
Se hospedó 5 noches en abril de 2024
Respuesta de David, el 30 abr. 2024
Thank you for your review of your stay at Red Lion Columbia Center. We are glad that you enjoyed your stay and hope to see you again.

10/10 Excelente

Thomas

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
This Red Lion Inn is currently undergoing some renovations. However I noticed the parking lot in the back had quite bit of garbage strewn about. Also the lap posts were leaning like they were ready to topple over. The rooms looked like the were aging especially in the bathroom area where paint was missing in spots. It is my impression that the owners are taking steps to improve this facility as it has some great potential to because what it once was back when it was built.
Se hospedó 3 noches en abril de 2024
Respuesta de Tammy, el 29 abr. 2024
Thomas, Thank you for your review of your stay at Red Lion Columbia Center. We are glad that you enjoyed your stay and look forward to seeing you again!

8/10 Bueno

Dan

Le gustó: Limpieza, servicio y personal, servicios
As expected
Se hospedó 1 noche en abril de 2024
Respuesta de Brittney, el 29 abr. 2024
Dan, we appreciate your feedback. Thank you for staying with us and we hope to see you again soon!