I'll start saying that is our forth time in Maui. Each of the previous three times we stayed in the same complex, about 5 minutes drive South on Kihei road from Luana Kai. Unfortunately there was nothing available at the time we decide for this trip.
The good things: A/C working great, everything you need in an updated kitchen. Concrete building which is always my preference. The complex is well maintained. TV's, wi-fi, all super for whoever goes to Maui to waist time on that.
The bad things: The king mattress in the bedroom was the worst ever to sleep on. Super soft and sagging. I'm not a heavy person, but killed my back. After the first night we purchase a inflatable mattress to add it on top for more firmness. It didn't work well, as it was still sagging, so we moved the teens in the bedroom, while we move in the living room, where the older extensible sofa bed was a lot better (if you can imagine that). They where not happy about the move, but they had no choice.
The ugly (and this is the only reason we gave one star for communication with Rachell, otherwise would have been 5 stars): We did not appreciate the fact it was not disclosed to us that the unit above us was under renovation. I'm 100% positive the complex management would have disclose this to Rachell.
I would have never rented that unit, knowing this. Reno team would start early in the morning and sometime work late. There was no way to have an afternoon nap.
The complex location is not that great. Not much around the complex location. If you like evening walks you need to know that there are no sidewalks towards South Kihei. Most likely the same towards North Kihei.
More toilet paper would also help. Three rolls for 4 people staying two weeks, definitely not enough.