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Reviews of The Russel Hotel

3 out of 5
The Russel Hotel
Corner Long, Graham and Unity Street, Knysna, Western Cape

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 5 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Stayed 3 nights in Jun 2023

8/10 Good

COLIN Andrew, Biloxi

Liked: Cleanliness, staff & service, property conditions & facilities
Safe,easy parking.
Stayed 8 nights in Jun 2023

10/10 Excellent

Lizel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

M W

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

Iviwe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room with fridge and dishes to use. Breakfast had many choices.
Stayed 1 night in Oct 2018

8/10 Good

Vashania

Liked: Staff & service, property conditions & facilities, room comfort
A very comfortable 2 nights. Quality of service was excellent. Very friendly staff.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to everything.
Enjoyed staying there,nice and clean,friendly staff and close to town,felt safe.

10/10 Excellent

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Juanita on 11 Mar 2018
Good day Joana, It was great having you as a guest at The Russel Hotel, and we are glad we met your expectations. Hope to see you soon again! Best regards, Juanita

8/10 Good

MARCELE AMABILE

Liked: Staff & service
Stayed 1 night in Jan 2018
Response from Juanita on 11 Mar 2018
Good day Marcele, It was a pleasure having you as a guest at The Russel Hotel. Hoping to see you soon again! Kind regards, Juanita

6/10 Okay

Verified traveler

Disliked: Cleanliness
Ficamos no 3º andar, não tinha elevador e não nos ajudaram com as malas. Além disso, a água estava com uma cor estranha e parecia ser reutilizada.
Stayed 1 night in Nov 2017

6/10 Okay

andrea

Disliked: Cleanliness, room comfort
Abbiamo soggiornato in una casetta di fianco all' hotel. La pulizia non perfetta e la colazione semplice.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Bom hotel, unidade de self catering ruim
Ficamos na unidade que eles chamam de self catering, pois estávamos em 6 pessoas. É como se fosse uma casinha nos fundos do hotel. Pontos positivos: boa localização, boas camas, ar condicionado nos quartos, amplo estacionamento, staff muito gentil e atencioso, boa limpeza, bom café da manhã (à parte). Pontos negativos: casa escura, móveis de uns 80 anos atrás na sala. Sinal de Wi-fi não funciona em toda casa, pois vem do prédio principal. Travesseiros ruins. Toalhas parecem ser bem usadas. Lençóis são ok. Praticamente não tem utensílios na cozinha. O pior mesmo foi o banheiro... um único banheiro na casa e minúsculo! No dia que chegamos, a mangueira do chuveiro estava furada e molhou o banheiro todo (problema resolvido no dia seguinte). Acumula água no box. Assento do vaso sanitário de madeira. Me hospedaria novamente, não na unidade de self catering, mas tentaria os quartos do hotel.

8/10 Good

Mario Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo/benefício.
Hotel simples, porém confortável e limpo. Bom café da manhã e bom atendimento.

6/10 Okay

Claudia R., Brüssel, Belgien

Gutes Hotel für eine Nacht
Wir schiefen hier eine Nacht auf der Durchreise von der Wild Coast zum Tsitsikamma NP. Das Hotel ist zweckmäßig einrichtet und mit dem Auto 10 min von der Waterfront. Wir hatten das "Behindertenzimmer" mit großem Bad, aber die Dusche war lange nicht geputzt worden (tritt starlem Chlorgeruch im Zimmer). Ziemlich enttäuschend auch das Frühstück: ss vorbestellte, weiche Frühstücksei war blau (=alt) und hart und der Obstsalat aus der Dose. Insgesamt trotzdem ok für den relativ günstigen Preis.

8/10 Good

Eyal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort