2/10 Terrible
Amy S.
3 jun. 2025
Host ruined our vacation
I had this property booked for at least 6 months and received multiple emails confirming our stay. We had 5 people in 3 cars driving 3 hours en route to this rental. We never received access information to the house on the confirmation emails so I sent several messages to the host on VRBO, texted, and called her - the text messages and phone calls never went through to working line (undeliverable). I finally had to call VRBO and they tried to contact the host, unsuccessfully, and told me they were going to refund our money. The five of us were left scrambling to find last minute accommodations for the weekend in rural Wisconsin. Thankfully, we found another house rental (not through vrbo) that was able to get us in within an hour. The host of this property finally responded hours later saying she was on a plane. She texted me on the side offering a discount if we wanted to go back. I wouldn’t rely on this vacation rental or a host that offers discounts on the side.
Amy S.
Se hospedó 3 noches en mayo de 2025