Ranchos en La Trinidad

“The room tiles or floor is cracked and the door is cracked and wall paint cracked too..the room is old need to be fixed…”

“En general bien. La atención del personal del hotel fue muy buena desde antes de que nos diesen las habitaciones. No obstante la hora de entrada (3 de la tarde) parece demasiado tardía. No tuvimos servicio de habitación la segunda noche que estuvimos. Se ve el desgaste de las instalaciones y es una pena que no se cuiden ciertos detalles estéticos porque el hotel ganaría mucho. En general es un buen hotel provincial en el que hospedarse.”

“Clean room and very accommodating staff”

“I made a reservation for a room here. But circumstances resulted in a stay elsewhere. The hotel refused to refund my reservation advance. Very poor customer service. I tried canceling within two hours of booking the reservation. But the hotel still refused to refund. Horrible experience!”

“1. Location is Excellent. 2. Staff are very helpful and nice 3. Breakfast is not so good and not well planned. Quality of food is not good except the bread & the salad bar. Coffee beans (Benguet) has perhaps been brewed several times, as it taste like colored water. Strawberry jam is full of solidified sugar. Suggest to Improve on the breakfast menu!!!”

“Our room had a lots of blackout curtains but no windows at all. It never says during booking that no windows. It’s awful and very disappointing. The room is so small. It’s not family friendly at all. Only the lication is good.”

“The hotel is not bad. The room my fiance and I got wasn't terrible. It was clean, no need for aircon, the fan kept our room cool. It would've been great if our room had internet, be advised, NO INTERNET IN ALL ROOMS. For the price we should at least have wifi, no one wants to sit in a hallway or lobby just to connect to wifi. I will say the place feels ancient. Like the 2nd floor outside area geels ligeless. The hround floor lobby was not too bad but the rest of the building felt like it was...

“Where do I begin?? Check in process was seamless and very simple, ‘cause the staff was ready for us. Hotel location, does not have any noticeable signage in the front, so you really have to look for entrance! At Check-in we asked about some extra towels for the room, and was advised there is a fee !!!😬 Next, the room, was clean and neat, but super dated!! Like from 1980. Walking in, it all appears well, but hit the fan switch, and you immediately hear the sound of a wobbling spinning noise...

“Location was quiet and close to the city. The room had a beautiful view of Baguio However the unit needs improvement on cleanliness. It needs deep cleaning When I opened the cabinets it stunk and had small roaches. The bathrooms are not so clean and finally it could use some de-cluttering too much furniture. I didn’t like the mattress laid on the floor in the living room. I hope I didn’t offend you with my comments. Sorry”

“Place was quiet.”