4/10 Malo
Melissa J.
18 ago. 2022
AC/electrical nightmare
Air conditioner couldn't get the downstairs below 77 degrees. There was no A/C upstairs. This was known before my stay due to a previous renter posting a review. Spent the first two days of my 4 day vacation dealing with the HVAC repairman who couldn't fix the 22 year old unit. There was an electrical unit in which when you turned on the vent in the bathroom and touched the water faucet for the shower you got shocked. This is when Vacassa finally moved me to another location to finish out my stay. I requested a refund for the amount of the stay for the two nights of hell but was only compensated pennies on the dollar for what I paid. Was told I'd get one nights compensation by Vacassa representative. Still waiting.
Melissa J.
Se hospedó 2 noches en agosto de 2022