6/10
The property was great, and ideally located for our trip, and just what we needed! I’d give the property a great review (although not 2,000 square feet as it says in the listing). The host/manager, not so much – check-in and communication was a debacle. Keys not at local shop as promised, called emergency number – no answer, used VRBO messaging app to contact host and asked to call my cell phone so we can get into property, unwilling. Acknowledged (via messaging app) that they gave us bad instructions and that the keys were elsewhere, and provided links with instruction, which I could not use (the VRBO messaging service won’t redirect from link, and you can’t copy to direct load – tried and failed to manually key it). We told them that we could not use the linked instructions, and they still wouldn’t call. Finally got in by finding a phone number that someone would answer. Sent a follow-up note today asking for a call back. Would only communicate through messaging.
Daniel L.
Se hospedó 4 noches en septiembre de 2024