Vista frontal de la propiedad por la tarde o noche

Opiniones de The Rembrandt

4 out of 5
The Rembrandt
11 Thurloe Place, Kensington, London, England

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 1057 de 1686 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 417 de 1686 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 134 de 1686 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 1686 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 26 de 1686 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

JIMENA

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, el personal muy amable.
Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 31 ago. 2023
Dear JimenaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.Thank you for your positive feedback regarding our friendly, helpful service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opcion
Excelente hotel, es muy bonito, los cuartos amplios y el servicio del personal es muy amable y el desayuno variado
Se hospedó 7 noches en agosto de 2023
Respuesta de LD, el 31 ago. 2023
Dear GuestThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.Thank you for your positive feedback regarding our spacious accommodation, good breakfast and friendly service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente, una muy buena opción cerca del metro de Londres
Se hospedó 4 noches en julio de 2023
Respuesta de LD, el 9 ago. 2023
Dear EduardoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Anna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en julio de 2023
Respuesta de LD, el 9 ago. 2023
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

MARIO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación, alberca y Spa
Se hospedó 1 noche en abril de 2023
Respuesta de LD, el 27 abr. 2023
Dear MarioThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Ana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia agradable
Hemos pasado 3 noches en el hotel. El personal es muy amable. La habitación estaba muy limpia. El hotel está muy bien comunicado cerca del metro y del centro comercial Harrods.
Se hospedó 3 noches en febrero de 2023
Respuesta de LD, el 28 feb. 2023
Dear AnaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen precio/calidad
Se hospedó 2 noches en enero de 2023
Respuesta de LD, el 20 feb. 2023
Dear MariaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Jacobo

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy amable!
Se hospedó 4 noches en mayo de 2022
Respuesta de LD, el 10 jun. 2022
Dear Jacobo Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

10/10 Excelente

Gabriel

Viaje familiar
Le gustó: Limpieza y servicio y personal
Excelente Hotel
Se hospedó 4 noches en mayo de 2022
Respuesta de LD, el 17 jun. 2022
Dear Gabriel Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope that you will consider returning to one of our properties in the future. Kind regards Sarova Hotels Customer Service Team

10/10 Excelente

Alejandro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Great staff. Great restaurant
Se hospedó 1 noche en marzo de 2022
Respuesta de LD, el 1 abr. 2022
Dear Alejandro Thank you for taking the time to review The Rembrandt Hotel. We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. We hope to be able to welcome you back to one of our properties in the near future. Kind regards Sarova Hotels Customer Service Team

10/10 Excelente

Nancy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is in a very nice part of town. Very close to tube, hoho, V&A museum and the restaurant is good. Best bed I have ever had in a hotel
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear PeterThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you found the team friendly and helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Nira

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a most pleasant stay at the hotel. The room was spacious, large beautiful bathroom, comfortable bed. Nice, friendly and helpful staff.
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear NiraThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, comfortable accommodation, with a beautiful bathroom and friendly, helpful service.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Meghan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MeghanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled you enjoyed our extensive buffet breakfast.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Kevin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large rooms, quiet and lovatio
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear KevinThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided large accommodation in a quiet location.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Theresa

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was great, staff very friendly, great location.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear TheresaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled you found the team friendly and describe the hotel as great.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

saja

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
De ligging en het personeel waren zeer behulpzaam. Ontbijt was prima en ook daar stonden ze voor je klaar.
Se hospedó 4 noches en febrero de 2024
Respuesta de LD, el 30 abr. 2024
Dear SajaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled that you found the team friendly and helpful.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay. Hotel is walking distance to everything. Many options for eating. The best thing about this hotel is Neil. He went out of his way to help us out and he is the friendliest person at this hotel.
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear LoriThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We are pleased that you had a great stay and that you found Neil our Head Concierge, the friendliest person, he is an asset to the hotel.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Muriel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff on hand to help at all times. Nothing being too much trouble. Excellent house keeping service. Very good breakfast.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MurielThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you describe the hotel as excellent and found the team friendly, helpful and on hand at all times to assistThank you for your kind feedback regarding our very good breakfast and excellent housekeeping standards.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Joan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got free drinks nice rooms very good breakfast
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear JoanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you appreciated your complimentary drinks voucher and enjoyed our very good breakfast.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Obadah, San Antonio

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and great location. Easy to go around and the station is 3 min away. Staff is friendly and helpful. I would come back for sure
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear ObadahThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled that you describe the hotel as excellent and found the team friendly and helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Mary, Strathfield

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Cosy and comfortable, I would stay again.
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear Thank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We are thrilled that you describe us as cosy and comfortable.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Margaret

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in an excellent location for visiting the Natural History Museum, the V & A and the Science Museum. There are plenty of options for dining out nearby. Harrods and other upmarket shops are just a short walk away. Breakfast was varied and plentiful. Veggie hot breakfast options were only available on request. The hotel was comfortable but rather dated. The temperature in our room was difficult to control.
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 22 abr. 2024
Dear MargaretThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation with a good buffet breakfast including vegetarian options.Belatedly, we can only apologise that you were unable to control the temperature of your bedroom and that you felt the hotel was dated.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Anna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 17 abr. 2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation, with a great breakfast and that you enjoyed relaxing in 1606 Lounge after a long day of sightseeing.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Stephen, Ridgefield

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in a great location. The staff were very approachable and went out of there way to assist their guests.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding the friendly, helpful, approachable service provided, we are pleased that the team went out of their way to assist.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Karina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, good location, nice breakfast. The gym and pool are additional prices per day, which isn't obvious until you dig around their site. The pool hours are very limited, and if you buy day passes and can't/don't use them, they don't give any refunds. Overall the stay was nice, but hidden fees and no refunds are exhausting.
Se hospedó 9 noches en marzo de 2024
Respuesta de LD, el 16 abr. 2024
Dear KarinaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. Belatedly, we can only apologise that you were unaware that there was a discounted daily fee for hotel residents to use Aquilla, we are sorry that this facility failed to meet your expectations.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

ghassan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed staying at this hotel . The location is convenient, the room clean and the staff helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear ghassanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding your clean, comfortable accommodation and friendly helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Marion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear MarionThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Meris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really pleasent accomodiation. Can only recommend it. Definetely coming back
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear MerisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you, for your fabulous feedback regarding your pleasant accommodation. Personal recommendations are always gratefully received.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Stephen, Ridgefield

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Rembrandt is is a great location and well maintained. The staff are accessible and always ready to assist the guests.
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 12 abr. 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the friendly, helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Chase

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful hotel, would definitely stay here again. Highly recommend
Se hospedó 2 noches en marzo de 2024
Respuesta de LD, el 12 abr. 2024
Dear ChaseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Personal recommendations are always gratefully appreciated thank you .We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

A

Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear AThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Shanna, Austin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great location
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear ShannaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Derek, San Ramon

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The concierge and all other hotel staff were top notch. The facilities at the hotel were very nice, and the full English breakfast was excellent!
Se hospedó 5 noches en marzo de 2024
Respuesta de LD, el 8 abr. 2024
Dear DerekThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay that we provided comfortable, well-appointed accommodation with an excellent buffet breakfast.Thank you for your lovely comments regarding the top notch service, particularly from our Concierge.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Victor, Albertson

Se hospedó 6 noches en marzo de 2024
Respuesta de LD, el 30 abr. 2024
Dear VictorThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Carrie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay, will come back again.
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear CarrieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely hotel! Quiet and peaceful but right in the heart of London. Highly recommend.
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear JulieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Personal recommendations are always gratefully received, so thank you.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

EVH

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charming and great location. Very small room and the plumbing in the bathroom had some challenges. Service was great, but did not like being charged 50 pounds to check-in 3 hours before the designated time of 3 PM.
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear EVHThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that your bedroom was very small and that the plumbing had some challenges.Thank you for your lovely comments regarding the charming hotel and great service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

James

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
We loved the Rembrandt. Rooms were great (we stayed in a Grand Master I think), staff was for the most part very good, and the location couldn’t be beat. The pipes made strange sounds at night though and the bar is so well lit at night it wakes you up. We would stay again.
Se hospedó 7 noches en marzo de 2024
Respuesta de LD, el 8 abr. 2024
Dear JamesThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that the pipes made a strange sound and that the bar was too brightly lit.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Helga

Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear HelgaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Wendy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect place to stay with family for visiting museums and other sights. Hotel was very quiet, good breakfast and short walk to tube and lots of different restaurants.
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear WendyThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for you lovely feedback we are pleased that we provided clean, quiet accommodation with a good breakfast and helpful, friendly service. We hope you will consider returning to us again on a future trip to London. Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Heidemarie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear HeidemarieThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Christopher

Se hospedó 3 noches en marzo de 2024
Respuesta de LD, el 30 abr. 2024
Dear ChristopherThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Dave

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to great museums
Se hospedó 2 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear DaveThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team

6/10 Aceptable

Fabio

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear FabioThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Stefan

It was lovely to stay at the Rembrandt Hotel in London.
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear StefanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. We are delighted you have a lovely stay.We hope you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved the Remembrandt Hotel. The staff were friendly and exceptionally helpful throughout our stay. The room was perfect as was the location. We definitely recommend this wonderful Hotel.
Respuesta de LD, el 4 abr. 2024
Dear WilliamThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you LOVED your stay and found the team exceptionally helpful and friendly. We are also pleased we provided perfect accommodation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

4/10 Malo

Andrew

No le gustó: Servicio y personal y condiciones de la propiedad
Hotel building and the room condition is a lot older than it looks in the photo
Se hospedó 5 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear AndrewThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your bedroom and the décor of the hotel, which you felt was not clearly represented in our photographs.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team

10/10 Excelente

Steven

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and hotel for our family vacation to London
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear StevenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific family vacation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team

8/10 Bueno

Karen A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The staff is very friendly! The neighborhood is great with Hyde Park and lots of museums nearby. The breakfast is great. We booked on Expedia and it said pool and fitness room included, however there is an extra fee to use these.
Se hospedó 7 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear KarenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you found the team very friendly and helpful and that you loved our extensive buffet breakfast.Hotel residents are charged a discounted daily fee,to use the facilities within Aquilla, Expedia are aware of this.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team