Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 1057 de 1686 opiniones" "
10 - Excelente
1,057
Puntuación de 8, es decir, Bueno. Basada en 417 de 1686 opiniones" "
8 - Bueno
417
Puntuación de 6, es decir, Aceptable. Basada en 134 de 1686 opiniones" "
6 - Aceptable
134
Puntuación de 4, es decir, Malo. Basada en 52 de 1686 opiniones" "
4 - Malo
52
Puntuación de 2, es decir, Terrible. Basada en 26 de 1686 opiniones" "
2 - Terrible
26
9.4/10
Limpieza
9.2/10
Servicio y personal
8.8/10
Servicios
8.8/10
Condiciones de la propiedad
8.8/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
JIMENA
Viaje familiar
27 ago. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente ubicación, el personal muy amable.
JIMENA
Se hospedó 1 noche en agosto de 2023
Respuesta de LD, el 31 ago. 2023
Dear JimenaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.Thank you for your positive feedback regarding our friendly, helpful service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Cliente verificado
Viaje familiar
14 ago. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena opcion
Excelente hotel, es muy bonito, los cuartos amplios y el servicio del personal es muy amable y el desayuno variado
Cliente verificado
Se hospedó 7 noches en agosto de 2023
Respuesta de LD, el 31 ago. 2023
Dear GuestThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.Thank you for your positive feedback regarding our spacious accommodation, good breakfast and friendly service.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Eduardo
29 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Excelente, una muy buena opción cerca del metro de Londres
Eduardo
Se hospedó 4 noches en julio de 2023
Respuesta de LD, el 9 ago. 2023
Dear EduardoThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Anna
27 jul. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Anna
Se hospedó 4 noches en julio de 2023
Respuesta de LD, el 9 ago. 2023
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score. We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
MARIO
Viaje familiar
24 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ubicación, alberca y Spa
MARIO
Se hospedó 1 noche en abril de 2023
Respuesta de LD, el 27 abr. 2023
Dear MarioThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations.We hope that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Ana
26 feb. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estancia agradable
Hemos pasado 3 noches en el hotel. El personal es muy amable. La habitación estaba muy limpia.
El hotel está muy bien comunicado cerca del metro y del centro comercial Harrods.
Ana
Se hospedó 3 noches en febrero de 2023
Respuesta de LD, el 28 feb. 2023
Dear AnaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Maria
Viaje familiar
30 ene. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen precio/calidad
Maria
Se hospedó 2 noches en enero de 2023
Respuesta de LD, el 20 feb. 2023
Dear MariaThank you for taking the time to review The Rembrandt Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Jacobo
Viaje en grupo, Viaje familiar
5 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El personal muy amable!
Jacobo
Se hospedó 4 noches en mayo de 2022
Respuesta de LD, el 10 jun. 2022
Dear Jacobo
Thank you for taking the time to review The Rembrandt Hotel.
We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.
We hope that you will consider returning to one of our properties in the future.
Kind regards
Sarova Hotels Customer Service Team
10/10 Excelente
Gabriel
Viaje familiar
23 may. 2022
Le gustó: Limpieza y servicio y personal
Excelente Hotel
Gabriel
Se hospedó 4 noches en mayo de 2022
Respuesta de LD, el 17 jun. 2022
Dear Gabriel
Thank you for taking the time to review The Rembrandt Hotel.
We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.
We hope that you will consider returning to one of our properties in the future.
Kind regards
Sarova Hotels Customer Service Team
10/10 Excelente
Alejandro
1 abr. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Great staff. Great restaurant
Alejandro
Se hospedó 1 noche en marzo de 2022
Respuesta de LD, el 1 abr. 2022
Dear Alejandro
Thank you for taking the time to review The Rembrandt Hotel.
We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.
We hope to be able to welcome you back to one of our properties in the near future.
Kind regards
Sarova Hotels Customer Service Team
10/10 Excelente
Nancy
Viaje en pareja
1 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is in a very nice part of town. Very close to tube, hoho, V&A museum and the restaurant is good. Best bed I have ever had in a hotel
Nancy
Se hospedó 4 noches en abril de 2024
10/10 Excelente
Peter
30 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly.
Peter
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear PeterThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you found the team friendly and helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Nira
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a most pleasant stay at the hotel. The room was spacious, large beautiful bathroom, comfortable bed. Nice, friendly and helpful staff.
Nira
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear NiraThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided spacious, comfortable accommodation, with a beautiful bathroom and friendly, helpful service.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Meghan
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, breakfast
Meghan
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MeghanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled you enjoyed our extensive buffet breakfast.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Kevin
Viaje familiar con niños
29 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Large rooms, quiet and lovatio
Kevin
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear KevinThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided large accommodation in a quiet location.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Theresa
Viaje familiar
28 abr. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel was great, staff very friendly, great location.
Theresa
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear TheresaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled you found the team friendly and describe the hotel as great.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
saja
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
De ligging en het personeel waren zeer behulpzaam. Ontbijt was prima en ook daar stonden ze voor je klaar.
saja
Se hospedó 4 noches en febrero de 2024
Respuesta de LD, el 30 abr. 2024
Dear SajaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled that you found the team friendly and helpful.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
lori
Viaje en pareja
24 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a great stay. Hotel is walking distance to everything. Many options for eating. The best thing about this hotel is Neil. He went out of his way to help us out and he is the friendliest person at this hotel.
lori
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear LoriThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We are pleased that you had a great stay and that you found Neil our Head Concierge, the friendliest person, he is an asset to the hotel.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Muriel
Viaje en pareja
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent staff on hand to help at all times. Nothing being too much trouble. Excellent house keeping service. Very good breakfast.
Muriel
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear MurielThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you describe the hotel as excellent and found the team friendly, helpful and on hand at all times to assistThank you for your kind feedback regarding our very good breakfast and excellent housekeeping standards.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Joan
Viaje en grupo
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Got free drinks nice rooms very good breakfast
Joan
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear JoanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you appreciated your complimentary drinks voucher and enjoyed our very good breakfast.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Obadah, San Antonio
Viaje familiar, Viaje familiar con niños
23 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel and great location. Easy to go around and the station is 3 min away. Staff is friendly and helpful. I would come back for sure
Obadah
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear ObadahThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes, which cater to all culinary tastes and monetary budgets.We are thrilled that you describe the hotel as excellent and found the team friendly and helpful.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Mary, Strathfield
Viaje en grupo
23 abr. 2024
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Cosy and comfortable, I would stay again.
Mary
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear Thank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.We are thrilled that you describe us as cosy and comfortable.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Margaret
Viaje en pareja
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in an excellent location for visiting the Natural History Museum, the V & A and the Science Museum. There are plenty of options for dining out nearby. Harrods and other upmarket shops are just a short walk away.
Breakfast was varied and plentiful. Veggie hot breakfast options were only available on request.
The hotel was comfortable but rather dated. The temperature in our room was difficult to control.
Margaret
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 22 abr. 2024
Dear MargaretThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation with a good buffet breakfast including vegetarian options.Belatedly, we can only apologise that you were unable to control the temperature of your bedroom and that you felt the hotel was dated.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Anna
Viaje en pareja
17 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location, great breakfast and the lounge areas was comfortable and quite and allowed for settling in each evening after a lot f time on our feet. Cannot beat the location as near shopping, museums, and parks
Anna
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 17 abr. 2024
Dear AnnaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are pleased that we provided comfortable accommodation, with a great breakfast and that you enjoyed relaxing in 1606 Lounge after a long day of sightseeing.We certainly hope you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Stephen, Ridgefield
Viaje familiar
14 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is in a great location. The staff were very approachable and went out of there way to assist their guests.
Stephen
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding the friendly, helpful, approachable service provided, we are pleased that the team went out of their way to assist.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Karina
Viaje familiar
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, good location, nice breakfast. The gym and pool are additional prices per day, which isn't obvious until you dig around their site. The pool hours are very limited, and if you buy day passes and can't/don't use them, they don't give any refunds. Overall the stay was nice, but hidden fees and no refunds are exhausting.
Karina
Se hospedó 9 noches en marzo de 2024
Respuesta de LD, el 16 abr. 2024
Dear KarinaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. Belatedly, we can only apologise that you were unaware that there was a discounted daily fee for hotel residents to use Aquilla, we are sorry that this facility failed to meet your expectations.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
ghassan
Viaje familiar
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed staying at this hotel . The location is convenient, the room clean and the staff helpful.
ghassan
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear ghassanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your fabulous feedback regarding your clean, comfortable accommodation and friendly helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Marion
12 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Marion
Se hospedó 4 noches en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear MarionThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Meris
12 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really pleasent accomodiation. Can only recommend it. Definetely coming back
Meris
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 16 abr. 2024
Dear MerisThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you, for your fabulous feedback regarding your pleasant accommodation. Personal recommendations are always gratefully received.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Stephen, Ridgefield
Viaje en pareja, Viaje familiar
10 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Rembrandt is is a great location and well maintained. The staff are accessible and always ready to assist the guests.
Stephen
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 12 abr. 2024
Dear StephenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for your lovely comments regarding the friendly, helpful service.We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Chase
Viaje en grupo
9 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful hotel, would definitely stay here again. Highly recommend
Chase
Se hospedó 2 noches en marzo de 2024
Respuesta de LD, el 12 abr. 2024
Dear ChaseThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Personal recommendations are always gratefully appreciated thank you .We certainly hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
A
7 abr. 2024
A
Se hospedó 1 noche en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear AThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Shanna, Austin
Viaje en pareja
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great location
Shanna
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear ShannaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Derek, San Ramon
Viaje en pareja
7 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The concierge and all other hotel staff were top notch. The facilities at the hotel were very nice, and the full English breakfast was excellent!
Derek
Se hospedó 5 noches en marzo de 2024
Respuesta de LD, el 8 abr. 2024
Dear DerekThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay that we provided comfortable, well-appointed accommodation with an excellent buffet breakfast.Thank you for your lovely comments regarding the top notch service, particularly from our Concierge.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Victor, Albertson
6 abr. 2024
Victor
Se hospedó 6 noches en marzo de 2024
Respuesta de LD, el 30 abr. 2024
Dear VictorThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Carrie
Viaje en grupo
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful stay, will come back again.
Carrie
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear CarrieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are delighted that you had a wonderful stay.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Julie
Viaje familiar
6 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really lovely hotel! Quiet and peaceful but right in the heart of London. Highly recommend.
Julie
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear JulieThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Personal recommendations are always gratefully received, so thank you.We hope you will consider returning to us again on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
EVH
5 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Charming and great location. Very small room and the plumbing in the bathroom had some challenges. Service was great, but did not like being charged 50 pounds to check-in 3 hours before the designated time of 3 PM.
EVH
Se hospedó 2 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear EVHThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that your bedroom was very small and that the plumbing had some challenges.Thank you for your lovely comments regarding the charming hotel and great service.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
James
Viaje familiar
5 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios
We loved the Rembrandt. Rooms were great (we stayed in a Grand Master I think), staff was for the most part very good, and the location couldn’t be beat. The pipes made strange sounds at night though and the bar is so well lit at night it wakes you up. We would stay again.
James
Se hospedó 7 noches en marzo de 2024
Respuesta de LD, el 8 abr. 2024
Dear JamesThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations, or using the No 14 bus which is a 24hr service, which makes travelling around the capital easy. We are sorry that the pipes made a strange sound and that the bar was too brightly lit.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Helga
5 abr. 2024
Helga
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 30 abr. 2024
Dear HelgaThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Wendy
Viaje familiar
4 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect place to stay with family for visiting museums and other sights. Hotel was very quiet, good breakfast and short walk to tube and lots of different restaurants.
Wendy
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear WendyThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. Thank you for you lovely feedback we are pleased that we provided clean, quiet accommodation with a good breakfast and helpful, friendly service. We hope you will consider returning to us again on a future trip to London. Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Heidemarie
4 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Heidemarie
Se hospedó 3 noches en abril de 2024
Respuesta de LD, el 8 abr. 2024
Dear HeidemarieThank you for taking the time to review The Rembrandt.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to us again on a future occasion.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Christopher
3 abr. 2024
Christopher
Se hospedó 3 noches en marzo de 2024
Respuesta de LD, el 30 abr. 2024
Dear ChristopherThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We certainly hope you will consider returning to us on a future trip to London. Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Dave
Viaje familiar con niños
2 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to great museums
Dave
Se hospedó 2 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear DaveThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team
6/10 Aceptable
Fabio
1 abr. 2024
Le gustó: Limpieza y servicio y personal
Fabio
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear FabioThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Stefan
1 abr. 2024
It was lovely to stay at the Rembrandt Hotel in London.
Stefan
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear StefanThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. We are delighted you have a lovely stay.We hope you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
William
Viaje en pareja
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We absolutely loved the Remembrandt Hotel. The staff were friendly and exceptionally helpful throughout our stay. The room was perfect as was the location. We definitely recommend this wonderful Hotel.
William
Respuesta de LD, el 4 abr. 2024
Dear WilliamThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you LOVED your stay and found the team exceptionally helpful and friendly. We are also pleased we provided perfect accommodation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
4/10 Malo
Andrew
1 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Hotel building and the room condition is a lot older than it looks in the photo
Andrew
Se hospedó 5 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear AndrewThank you for taking the time to review the hotel.Customer feedback is important to us as we use it to measure our strengths and weaknesses.It is always disappointing to receive negative feedback and we are sorry that your recent stay failed to meet your expectations. We are sorry that you were disappointed with your bedroom and the décor of the hotel, which you felt was not clearly represented in our photographs.Overall we wish you had a more positive experience whilst being our guest.Kind regardsSarova Hotels Customer Service Team
10/10 Excelente
Steven
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and hotel for our family vacation to London
Steven
Se hospedó 4 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear StevenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. As you know our neighbourhood also benefits from an abundance of restaurants, bars and cafes which cater to all culinary tastes and monetary budgets.We are thrilled that you had a terrific family vacation.We certainly hope you will consider returning to us on a future trip to London. Please come back soon!Kind regardsSarova Hotels Customer Service Team
8/10 Bueno
Karen A
Viaje familiar
31 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios
The staff is very friendly! The neighborhood is great with Hyde Park and lots of museums nearby. The breakfast is great. We booked on Expedia and it said pool and fitness room included, however there is an extra fee to use these.
Karen A
Se hospedó 7 noches en marzo de 2024
Respuesta de LD, el 4 abr. 2024
Dear KarenThank you for taking the time to review The Rembrandt Hotel.We are pleased that your recent stay was a mainly positive experience.Like you, we love our location in the Museum Quarter close to the Royal Albert Hall, Harrods and Hyde Park. Our guests also have the choice of using South Kensington or Knightsbridge underground stations or alternatively the No 14 bus which is a 24hr service into the West End, which makes travelling around the capital easy. We are thrilled that you found the team very friendly and helpful and that you loved our extensive buffet breakfast.Hotel residents are charged a discounted daily fee,to use the facilities within Aquilla, Expedia are aware of this.We hope that the positive aspects of our stay outweigh the negative and that you will consider returning to one of our properties again in the future.Kind regardsSarova Hotels Customer Service Team