My husband, my 2 teens, and I stayed at this property from November 8-November 12, 2024. The agency member provided me with all the details about this rental stay rules, check-in and check-out rules too. Everything seemed fine until our arrival in the evening when we couldn't enter the property due to the front door knob being loose from the inside. We thought it wasn't necessary to contact the property management as our stay was mainly to sleep in. As the days went by I started noticing that the house furniture wasn't fully cleaned as there was animal hair (probably dog or cat hair) on them, in one of the bedrooms where one of my teens was sleeping on, we noticed a few ants on the bed frame, but it was just a few nothing to be concerned about. But the following night upon our arrival, my teen noticed the bed and side table were full of ants, so I told my teen to go sleep with my other teen and share the same bed as it was the last night in the rental property. I also noticed that there were spider webs in the corner wall of the back door. The a/c's air filter seemed like it hadn't been replaced in months, I also noticed that the shower drain in the master bedroom hadn't been cleaned as there was a handful of human hair, they looked like they were long pieces of hair. And some of their courtesy snacks had been expired. We chose to stay in this property due to being halfway between the places we were going to visit, the price wasn't bad either.