Detalle interior

Opiniones de Days Inn by Wyndham Lubbock South

2 out of 5
Days Inn by Wyndham Lubbock South
6025 Avenue A Slayton Hwy Ave, Lubbock, TX

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 215 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 242 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 155 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 165 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 223 de 1000 opiniones" "

6.6/10

Limpieza

7.0/10

Servicio y personal

5.8/10

Servicios

6.0/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

jorge

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Johana

Viaje en pareja, Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Esta horrible es un engaño Online es una cosa y en persona da miedo. Aparte que la habitación están sucias y con un mal olor horrible de cigarro y marihuana. Soy alérgica a el humo y salí corriendo porque no soporté el mal olor. Nunca use la habitación y aún así me cobraron la habitación por 2 días.
Se hospedó 2 noches en marzo de 2023

4/10 Malo

Hugo

No le gustó: Limpieza

8/10 Bueno

José

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

6/10 Aceptable

Carol

Se hospedó 1 noche en diciembre de 2022

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2020
Respuesta de Breezlyn, el 26 feb. 2020
Thank you for your feedback.

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018
Respuesta de GM, el 7 ene. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
UNA ESTANCIA FELIZ .
ES UN HOTEL MUY CONFORTABLE BUEN SERVICIO LAS HABITACIONES SON MUY COMODAS LIMPIAS EL DESALLUNO ES BUENO , EL PERSONAL ES AMABLE. . . MUY RECOMENDABLE.
Se hospedó 1 noche en febrero de 2018

10/10 Excelente

Mario arturo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buenas las habitaciones
Excente hotel
Se hospedó 2 noches en julio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Buen trato e instalaciones en general. Solo algunos detalles en la facturación a la hora de hacer el check-out

10/10 Excelente

Francisco

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Agradable
Muy bien mucha tranquilidad

10/10 Excelente

MIGUEL ANGEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio y agradable para las familias
Llevamos un grupo de estudiantes y estuvieron muy a gusto, el desayuno estuvo a tiempo y se la pasaron muy bien en la alberca del hotel

6/10 Aceptable

David

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Was not the greatest place to stay. Multiple areas were broken, shutdown or just plain in need of repair/replacement.
Se hospedó 4 noches en abril de 2024
Respuesta de Sophia CSR, el 29 abr. 2024
Hi David,Our team apologizes for any inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address the issues promptly to ensure a more pleasant experience for our guests in the future. Thank you for bringing these concerns to our attention.

6/10 Aceptable

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only 1 face cloth in room. Need to get rid of carpet. Update furniture and drapes.
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 29 abr. 2024
Hi Margaret,We apologize for any inconvenience with the face cloths and appreciate your feedback. Rest assured, we'll promptly address this and continue improving our amenities based on your suggestions. Your input is valuable, and we look forward to providing an enhanced experience on your next visit. Thank you for choosing to stay with us.

2/10 Terrible

Nisha

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 29 abr. 2024
Hi Nisha,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

10/10 Excelente

Norris

Le gustó: Servicios
Great love to visit again
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 26 abr. 2024
Hi Norris,We're delighted to hear that you had a great experience with us! We look forward to welcoming you back for another wonderful visit in the future. Thank you for your kind words, and we can't wait to host you again!

2/10 Terrible

William

Viaje en pareja
No le gustó: Servicios
Not well maintained
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 3 abr. 2024
Hi William,We apologize for any inconvenience caused by our property not being well-maintained. Your feedback is important to us, and we're committed to addressing maintenance issues promptly to enhance the quality of your stay. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.

6/10 Aceptable

Jonathon

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room I had reserved was taken before I checked in and the first room they gave us to replace it was being remodeled and worked on which made it a mess without any sheets or towels or anything and it took about 30-45 minutes to get us a good room
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 2 abr. 2024
Hi Jonathon,Our team apologizes for the inconvenience you faced with your reserved room being unavailable and the initial replacement room being in disarray. Your experience falls short of our standards, and we understand your frustration with the delay in finding a suitable room. We'll address this internally to prevent similar occurrences in the future. Thank you for your patience, and we hope to have the opportunity to provide you with a smoother experience on your next visit.

6/10 Aceptable

Miriam, Houston

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal
The place is outdated but the staff was really nice and helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 25 mar. 2024
Hi Miriam,Thank you for your feedback. We're glad to hear that you found our staff to be nice and helpful. We apologize if the decor seems outdated, and we appreciate your understanding. Your comments are valuable to us, and we'll consider them as we strive to improve our facilities.We hope to have the opportunity to welcome you back in the future!

10/10 Excelente

Pablo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was great..
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 17 mar. 2024
Hi Pablo,We're glad to hear that you had a great experience! If there's anything specific that stood out to you or any suggestions you have for us to make your next stay even better, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!

2/10 Terrible

Beth

Se hospedó 6 noches en febrero de 2024
Respuesta de Sophia CSR, el 27 mar. 2024
Hi Beth,We are sad to see this 1-star rating. We never want our guests to have such a kind of experience. I request you to kindly share your issues in detail and give us another chance to improve our services.

2/10 Terrible

Brenda, Amarillo

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
HORRIBLE HAD TO CANCEL. Bloody towels in the public bathroom.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 3 mar. 2024
Hi Brenda,We apologize for the unacceptable experience you encountered during your visit. Hygiene and cleanliness are paramount to us, and we are deeply troubled to hear about the state of the public bathroom towels. Immediate action has been taken to investigate and rectify this matter to ensure it does not happen again. We value your feedback and hope you will consider giving us another chance to provide you with the high standard of service you deserve.

8/10 Bueno

Mariano

Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 25 mar. 2024
Hi Mariano,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

6/10 Aceptable

destiny

Se hospedó 3 noches en febrero de 2024
Respuesta de Sophia CSR, el 25 mar. 2024
Hi Destiny,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

4/10 Malo

Oscar

Viaje familiar
Cable tv in my room did not work. I was moved to a second and a third and finally a fourth room before I got a room with working cable tv. Later that night the toilet clogged up and I had to ask for a plugger and unclogged the toilet myself. I will never stay there again. In a few months I will be booking at a different hotel. There was a big gap under the front door letting the very cold outside air in.
Se hospedó 3 noches en febrero de 2024
Respuesta de Sophia CSR, el 27 feb. 2024
Hi Oscar,We apologize for the multiple issues you encountered during your stay, including the cable TV, toilet clogging, and cold air draft. Your experience falls short of our standards, and we deeply regret the inconvenience caused. Rest assured, we are addressing these issues with our team to prevent similar occurrences in the future. Hope to have the opportunity to regain your trust in the future. Thank you for bringing these concerns to our attention, and we wish you better experiences in your future travels.

10/10 Excelente

Jerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No time
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 23 feb. 2024
Hi Jerry,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, our team can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Hope to earn your business on future travels.

2/10 Terrible

Kathleen

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
There was no heat in the room, the carpets were dirty, no extra toilet paper in bathroom. Shower curtains had holes in them so couldn't take a shower. The Shampoo and body wash was so little wasn't able to use them. Pool was closed and the area the pool was in was super cold anyway. No coffee in the rooms.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Kathleen,I am sorry that we fell short of meeting your expectations and providing you with exceptional service. It is our goal to provide each of our guests with a positive experience. We apologize for the inconvenience faced you. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory, and will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.

2/10 Terrible

Christina

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Christina,Thank you for your stay. I am very disappointed to see this rating and that you found our service to be below your standards. Kindly share your review with us so that we can improve our services for our future guests.

2/10 Terrible

Alissa

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Worst motel experience of my LIFE!!! ROOMS AND PROPERTY WERE FILTHY, KEY DID NOT WORK AND WOULD NOT CHANGE ROOMS , STAFF WERE INCREDIBLY RUDE AND NOT HELPFUL AT ALL!!! WOULD NEVER STAY THERE OR RECOMMEND TO ANYONE!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Alissa,your feedback is concerning, and we're addressing these issues urgently to ensure a higher standard of cleanliness and service. We apologize for the inconvenience with the key and the staff's behavior. Rest assured, we're taking steps to rectify these shortcomings. We value your feedback and hope for the opportunity to make it right in the future.

4/10 Malo

Victoria

Viaje en pareja
No le gustó: Limpieza y servicios
This place is not in a great neighborhood for starters! The pictures online look way better than what the place actually does. They also did not have the king suite we had booked so they placed us in a queen size room and the toilet seat was broken looked like they just placed clear tape on it to hold it together. We requested to be moved to another room and then the next room they placed us in the toilet did not flush! We requested a refund and said they couldn't refund us but would move us into another room. We changed rooms 3 times in this place! We also weren't the only people who had complaints about their rooms. I definitely do not recommend this place and will NEVER book with them again!!
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Victoria,We apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is important to us, and we're addressing these issues to ensure a better experience for our guests. We understand your frustration and regret that we couldn't meet your expectations. Rest assured, we're taking steps to improve our service and facilities. We hope to have the opportunity to regain your trust in the future.

6/10 Aceptable

Jerry

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The pool was closed (indoor pool) Hot tub not available. No clear parking spaces automatic entry doors nt working. The room was nice, comfortable and spacious. Wi Fi worked good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Jerry,We're glad you enjoyed the room and Wi-Fi. Apologies for the pool and hot tub closures, parking, and entry door issues. Your feedback is valuable, and we'll work to improve. Thank you for choosing us, and we hope to welcome you back soon for a better experience.

10/10 Excelente

timothy

Le gustó: Servicio y personal y condiciones de la propiedad
Houf
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 21 feb. 2024
Hi Timothy,Thank you so much for giving us the privilege of hosting your stay. We would love to know more about your ongoing experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. We hope to earn your business on future travels.

2/10 Terrible

Jessica

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sophia CSR, el 12 mar. 2024
Hi Jessica,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!

8/10 Bueno

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 12 mar. 2024
Hi Debra,Appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!

6/10 Aceptable

David

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Sammy

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Was in room restroom out of order and water in half of room was not going to be moved was told room be fixed hours later nothing Got moved to other room vrry dirty i have pictures and microwave literaly broken i had my own blanket n pillow slept on chair was tired from trip left tired bad smell in room . Will not dtay or recomend this place
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Yarenee

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Outside and exits dirty. toilet didn’t work the first night. Had to ask for toilet paper as none was provided.
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Luis

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ugly hotel. Pictures are not accurate. My room smelled weird.
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Leonard, San Antonio

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
It was filthy. The property and inside the room. The sheets were stained with what looked like blood. The smoke detector had been ripped out of the ceiling, and the carpet was filthy. And the curtains had burns in them.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Melissa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not even worth $40-$50 a night…much less $90!
I am the first to brag whenever possible on service. I used to teach school n am now disabled. Found a penny, crumbs, n cheese in bed, beans in sink, tv couldn’t change channel n weed smell, spiderwebs. Breakfast juice was literally rancid n we now have nausea n vomiting.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Marc

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Brody

Viaje en grupo
Le gustó: Servicio y personal
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Cal

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
No refrigerator no coffee maker no cups no ash trays would not take my debit card because it doesn't have a name on it my bank doesn't put names on card for security reasons tv wouldn't work until I worked on it called front desk was told wouldn't have any one to fix it until morning it was terrible
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Gerardo

Se hospedó 2 noches en diciembre de 2023

4/10 Malo

Cassidy

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The room was disgusting, there was trash, dirty socks, qtips, cigarettes and ashes , and liquor bottles behind both night stands, there was no microwave, coffee maker, or hair dryer like it said on the description and the neighbors we extremely loud (x rated noises) at 3 pm. But the staff at the front desk however was extremely nice and helpful and definitely made the stay somewhat more pleasant. Or at least tolerable.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Jennifer

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Me and my wife left after 20 min of seeing the room the pictures do not do the stay justice. There was stains on the couch, a hole in the bathroom wall from the door. Mirrors n pictures obviously missing from what the pictures promise. No complimentary soaps at all barely any towels and room stunk like cigarettes, TV volume barely went up to 10. Never again
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Daniel

Viaje familiar
Le gustó: Limpieza
No coffee in room, no cups, no ice machines, pool was closed, no mini fridge, no room service, no elevator and front sliding doors needed to be open physically.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Jay

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Acceptable despite midnight pool repairs
Traveling through - just needed a place to sleep before hitting the road again. Property was tired but not unacceptable. The indoor pool (which was in the central hall visible to every room) was being repaired and updated - - - not sure why they chose to do the work from midnight to 8:00 am. Although noisy, not enough to disturb my sleep. Breakfast was marginal, better option to find a McD somewhere.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Quentin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en noviembre de 2023