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Opiniones de Days Inn & Suites by Wyndham Lubbock Medical Center

2.5 out of 5
Days Inn & Suites by Wyndham Lubbock Medical Center
4923 Marsha Sharp Fwy, Lubbock, TX

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 688 de 1074 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 225 de 1074 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 84 de 1074 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 43 de 1074 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 1074 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jose

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 25 abr. 2024
Dear Jose,Thank you for the review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excelente

Lupita

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Todo
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Manager., el 15 sept. 2023
Dear Lupita,Thank you for the review. I’m glad you had a great experience and appreciated the services we can provide to our guests. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to seeing you again soon.Sincerely,Hotel Manager.

8/10 Bueno

maria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buen estado, limpio su personal amable
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Manager, el 18 jul. 2023
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean and friendly place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 Excelente

Cindy

Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

Patricia

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Esta bien solo falta dw gar
Se hospedó 1 noche en julio de 2022
Respuesta de Hotel Manager, el 26 jul. 2022
Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager

10/10 Excelente

JOSE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en julio de 2022
Respuesta de Hotel Manager, el 22 jul. 2022
Dear Guest, We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. Sincerely, Hotel Manager

10/10 Excelente

Liliana

Se hospedó 1 noche en junio de 2022
Respuesta de Hotel Manager, el 19 jul. 2022
Dear Guest, We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. Sincerely, Hotel Manager

10/10 Excelente

JOSE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy grande la habitación y muy tranquila la ubicacion
Se hospedó 2 noches en marzo de 2022
Respuesta de Hotel Manager, el 25 mar. 2022
Dear Guest, Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location good. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excelente

Troy, Athens

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Have stayed here numerous times over past few years, while son attended Texas Tech. Good location
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Pitchayapa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very please with the stay. Clean and the staffs are nice. My major concern was cleanliness; the bed linens, towels, and the room are all cleaned. Highly recommend.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Debra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best stay in Lubbock so far
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lloyd

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly, very clean, very quiet, great price
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager., el 15 may. 2024
Dear Guest,Thank you for the great comments. I am so happy that you found friendly staff service, clean room, and a quiet stay. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again as soon as possible.Sincerely,Hotel Manager.

10/10 Excelente

MARISOL, flower mound

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 14 may. 2024
Dear MARISOL,Thank you for your nice feedback. It's so good to hear that our guests are satisfied with the stay and our hospitality. We are quite confident that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center

8/10 Bueno

Annabelle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was roomy andc good price. Didn't like the deposit fees, they need to be noted on their site.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager, el 14 may. 2024
Dear Annabelle,Thank you for your kind feedback. We're glad to hear that you found our accommodations spacious and reasonably priced. We apologize for any inconvenience caused by the lack of clarity regarding deposit fees on our website. We will take steps to ensure that such information is communicated to our guests in the future. We hope to have the opportunity to welcome you back for a more seamless experience.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center

6/10 Aceptable

Angelynn

Viaje en pareja
Le gustó: Servicio y personal
The staff was nice, but the property was average. The room was satisfactory, but again, average. There is no carpet in the rooms, and it felt odd to walk on the floor barefoot. The TV remote didn't work, and when we put something in the frig, water pooled on the floor in front. The bathroom seemed dirty in the corners. The air conditioner was noisy and went on and off all night. The breakfast was fine. All in all, it was a place for a bed, a shower, and a meal, but nothing fancy.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager., el 11 may. 2024
Dear Guest,Thank you for providing the review. It's nice to see that the staff service was good. However, we apologize that we let you down due to cleanliness and maintenance issues. You can be sure that we're always working to be the highest-rated hotel in the area. We guarantee that your next visit will be awesome. Please give us an opportunity to serve you.Sincerely,Hotel Manager.

10/10 Excelente

Melissa

na
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 9 may. 2024
Dear Melissa,Thank you for the review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Milo

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was nice. Very large rooms.
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Manager., el 7 may. 2024
Dear Guest,Thank you for the review. It's a great pleasure to see that you found comfortable rooms and had a good experience. We take real pride in this hotel and in meeting the needs of a variety of guests. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

steve

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager., el 7 may. 2024
Dear Steve,Thank you for the feedback. I’m glad you had a good experience with us. We take real pride in having so many satisfied guests like you. I hope you will continue to stay with us for many years to come.Sincerely,Hotel Manager.

6/10 Aceptable

Jennifer, Granbury

Viaje familiar
Le gustó: Limpieza
Lady at check in desk could have be more friendly.
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager., el 6 may. 2024
Dear Jennifer,Thank you for the review. It's nice to see that you had an overall pleasant stay. We will take your suggestions and take appropriate measures. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will focus on the good things and choose to stay again.Sincerely,Hotel Manager.

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager., el 6 may. 2024
Dear David,Thank you for the review. We are glad that you had a great experience with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Stacey

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is my go-to hotel for Lubbock. Clean, nice rooms at great rates
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager., el 4 may. 2024
Dear Stacey,Thank you for the comments. I am glad that you found clean and nice rooms at great rates for our guests. We take genuine pride in providing an experience that meets the needs of many kinds of travelers. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Hotel Manager.

10/10 Excelente

Virginia

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Rebecca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 29 abr. 2024
Dear Rebecca,Thank you for the review. I’m pleased you had a good experience with us. I try to provide the best experience in town, and that seems to be a goal that I am easily meeting. I look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excelente

Becky

Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager., el 18 may. 2024
Dear Becky,Thank you for the review. I’m very glad that our hotel impressed you in so many ways. We take real pride in this hotel and in serving guests like you, and we look forward to having you with us again soon. Sincerely,Hotel Manager.

6/10 Aceptable

April

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property location was ideal and very close to everything we needed. Even though it looks like a new hotel on the outside, the inside it looked older. The paint was peeling in several areas, the bathrooms were very small with awkward door placements. The sink handles were loose and the cold water one wasn't even in operating condition since it was so loose. The pillows were small and even though its April, it got cold and they had already removed the winter blankets from the bed and none in the room. The walls were super thin and I could hear the people next to me and across the hall (and they weren't even that loud) The staff was nice.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 23 abr. 2024
Dear Guest,Thanks for the contribution you have made through this review. It's nice to see that the staff service was a good and convenient location. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. We're sure we can go above and beyond for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean hotel with spacious room and comfortable bed at reasonable price. Organized and helpful staff. And a decent hot and cold breakfast buffet.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 23 abr. 2024
Dear Andrew,Thank you for the wonderful review. I am so happy that you found helpful staff service, clean & comfortable room, nice bed, and enjoyed the breakfast. We take great pride in serving guests well, and I’m glad we’re meeting and exceeding expectations. I hope we will have the pleasure of serving you again very soon.Sincerely,Hotel Manager.

10/10 Excelente

alex

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great as expected
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager., el 17 abr. 2024
Dear Alex,Thank you for your kind review. I’m happy to hear that your experience was primarily positive. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to serving you again soon.Sincerely,Hotel Manager.

6/10 Aceptable

Jeff

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The staff is always very helpful and very friendly. Unfortunately, the property is in disrepair that just a little bit of attention would alleviate.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 15 abr. 2024
Dear Jeff,Thank you for providing the review. It's great to see that you found friendly & helpful staff service. We apologize for any inconvenience you had. Your comments have been noted, and we will address these issues immediately to ensure a more comfortable experience for future guests. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future.Sincerely,Hotel Manager.

8/10 Bueno

Sergio

Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager., el 15 abr. 2024
Dear Guest,Thank you for the review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Theresa

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 15 abr. 2024
Dear Guest,Thank you for the feedback. I’m very pleased that you had such a great time during your stay with us. We take great pride in it and believe that is what sets us apart from other hotels. Hope to see you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Leslie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked spacious room, no carpet floors,bench by the door, large lit closet, Extra wash cloths! Bright room.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager., el 11 abr. 2024
Dear Guest,Thank you for the review. We're glad to hear that you found a comfortable room and had a good stay. Guests who stay with us are delighted in most cases. Every day we take committed actions to ensure that we are the best hotel in the area. We're evolving over time and can be sure that your next stay will be nice. I hope that you will reconsider staying.Sincerely,Hotel Manager.

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Size of the room and cleanliness
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 4 abr. 2024
Dear Guest,Thank you for the review. We are delighted to hear that you found your room to be clean and comfortable during your stay with us. We take serving our guests very seriously and are very pleased that we met your needs so well. We always look forward to satisfying repeat guests again and again. Sincerely,Hotel Manager.

10/10 Excelente

Michael

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 17 abr. 2024
Dear Michael,Thank you for your kind review. We are happy to hear of your pleasant stay in our hotel. We take pride in offering our guests a high degree of comfort and satisfaction. We hope to see you again soon.Sincerely,Hotel Manager.

6/10 Aceptable

Joshua Von

Le gustó: Condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 27 mar. 2024
Dear Guest, Thanks so much for your very kind feedback. I sincerely appreciate your 3 star rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4/10 Malo

Robert

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Rooms were run down. Sink had black mold around the rim. Faucets at the sink and in the tub were broken. Chair was so ragged it looked like a cat had used it for a scratching post - I was afraid to even sit down on it. Would NOT stay here again.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 25 mar. 2024
Dear Robert,Thank you for writing the review. We apologize for the disappointing condition of your room during your stay. It is disheartening to hear that the sink had black mold around the rim and that the faucets in both the sink and tub were broken. We take your feedback seriously and will address these issues with our maintenance and housekeeping teams to ensure that such problems are rectified and do not occur in the future. We guarantee that you'll like your next experience. I hope that you will try us again.Sincerely,Hotel Manager.

2/10 Terrible

Kyle

Viaje en pareja, Viaje familiar
No le gustó: Condiciones de la propiedad
The bathroom is extremely outdated, the tub has a weird stain on the bottom of it, the toilet wobbles when you sit on it, the blackout curtains don’t even pull fully across they leave a Bobby pin in so you can stretch them across
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 22 mar. 2024
Dear Guest,Thank you for staying with us. We apologize for the issues you encountered during your stay, including the outdated bathroom, stained tub, wobbly toilet, and the inconvenience of the blackout curtains. We take these concerns seriously and will address them promptly to ensure a better experience for our guests. Your feedback is valuable to us as we strive to continuously improve our facilities. I hope that you will try us again.Sincerely,Hotel Manager.

8/10 Bueno

Charlotte

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very noisy, the first night there. This wasn’t necessarily the hotel’s fault, but it could be due to thin walls and gap under door. Someone was running back and forth in the room above us. A dog was barking in a room close by. Someone was getting a lot of ice out of the machine in the hall. We could hear someone talking loudly in their bathroom when our bathroom door was open.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager., el 18 mar. 2024
Dear Charlotte,Thank you for the review. I am pleased that you had a nice experience with us. We regret any inconvenience you had. Every day we take committed actions to ensure that we are the best hotel in the area. We're sure we can go above and beyond for you next time. I hope that you will give us another chance to serve you.Sincerely,Hotel Manager.

6/10 Aceptable

Kyungin

Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Manager, el 8 abr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your honest review and are glad to hear that you had an overall satisfactory experience during your stay. We continuously strive to improve and your insights will certainly help us in our efforts. We hope to have the opportunity to welcome you back again in the future for an even better stay.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center

10/10 Excelente

Chuck

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 6 abr. 2024
Dear Guest,Thank you for the review. We are happy to hear that you enjoyed your stay. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to having you with us again soon. Sincerely,Hotel Manager.

10/10 Excelente

Melissa

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 3 abr. 2024
Dear Guest,Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience during your stay with us. We appreciate your feedback and hope to welcome you back again soon for another wonderful stay.Sincerely, Virginia Garcia Days Inn & Suites - Medical Center

4/10 Malo

Ashleigh

Viaje en pareja
No le gustó: Servicio y personal y servicios
Overall not terrible for the price and it was cleaner than I expected with exception to the dust. I have a dust allergy and was unable to sleep at all. The bed sheets were extreamly itchy and I had to sleep on a blanket I brought from home for the night. We booked two nights and only stayed for one. The walls also aren’t very insulated and you can hear doors slamming and people talking in the other rooms. When I told the receptionist he was very defensive about the noise complaint saying if we told him he would fix it. But to me I feel you can’t really complain when it’s just people going in and out of the room or walking around above you. When I stated my main concern was my allergic reactions I had to the dust in the room he just said he could not refund us because we booked through Expedia and if we hadn’t maybe we’d receive a refund. Thankfully Expedia spoke with them and got us a refund for the second night.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager., el 12 mar. 2024
Dear Guest,Thank you for your stay. We apologize for your bad experience due to the cleanliness issue and other concerns. We’re always working to make the guest experience better than ever before. We take real pride in this hotel and believe that pride shows in everything we do. I’m disappointed that we could not satisfy you, and I hope you will try us again in the future. Sincerely,Hotel Manager.

6/10 Aceptable

Audrey

Viaje en pareja
Le gustó: Limpieza y servicio y personal
The staff was friendly and helpful, and everything was very clean. The bed was comfortable, and breakfast was easy with a few decent options. The hot food wasn’t anything to speak of, but it was about what I usually expect from a budget stay. That said, all the kids in the breakfast area were definitely enjoying their fresh waffles. The property does have some wear and tear. The chair in our room was tattered, the headboard was missing a couple of decorative pieces, the furniture was scratched, the tub was very worn with some missing enamel, and only one of the 3 lamps worked when we arrived. The front desk was happy to replace the burned out bulb and the missing bulb, but when we returned only the burned out bulb had been replaced. We never got a lightbulb for the desk lamp. None of this was unlivable or inconvenienced our trip in any way, but the noise from other rooms was louder than most hotels we stay in. As I walked down the hall I could clearly hear the conversations in other guests’ rooms, as well as every TV that was on. There was a significant gap between the bottom of our door and the floor (about an inch), so I assume that’s where the lack of sound barriers stemmed from. The large gap under the door also meant the room was not dark at night, so we solved that by rolling a couple of towels and putting them at the door seam.
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager., el 6 mar. 2024
Dear Guest,Thank you for the effort you put into writing this review. It's great to see that you found friendly staff service, a clean room, a comfortable bed, and an overall good experience. We do greatly apologize for your stay not being up to your satisfaction. We will use your comments as we change and improve. We're committed to our goal of a perfect stay for you next time. Please give us the opportunity to serve you again.Sincerely,Hotel Manager.

10/10 Excelente

Becky

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We live staying here. It is so convenient to the campus.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager., el 4 mar. 2024
Dear Guest,Thank you for the review. We are delighted to hear that you had a wonderful stay and found our location to be convenient. Our goal and aim is to make your next visit with us overwhelmingly positive. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Amanda

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager., el 4 mar. 2024
Dear Amanda,Thank you for your feedback. I’m so pleased that you had a great stay with us. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. We look forward to serving you again soon.Sincerely,Hotel Manager.

10/10 Excelente

Patrick

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed in a beautiful suite and it was really like a one bedroom apartment. I was there to work for the week and it was a perfect location. No pool and it is on a frontage road with no outdoor seating but the suites on the fourth floor are awesome and the price was unbeatable.. there’s a pretty nice free breakfast as well. I’ll definitely be staying there again when I return.
Se hospedó 6 noches en febrero de 2024
Respuesta de Hotel Manager., el 4 mar. 2024
Dear Guest,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a pleasant experience with our hotel, particularly with regard to the quality of our rooms, the convenient location, and the satisfying breakfast options. We're evolving over time and can be sure that your next stay will be nice. I hope that we have the opportunity to serve you again.Sincerely,Hotel Manager.

8/10 Bueno

Terry

Viaje en pareja
Le gustó: Limpieza
Shower floor is stained and tub is chipped
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager., el 1 mar. 2024
Dear Terry,Thank you for the review. I am pleased that you had a nice experience with us. But, we apologize for the inconvenience caused by the stained shower floor and chipped tub. We will take your concerns into consideration and work towards improving the overall experience for our customers. We're evolving over time and you can be sure that your next stay will be nice. I hope that we can serve you again in the future.Sincerely,Hotel Manager.

10/10 Excelente

Mary

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very pleased with everything except paying a $100 refundable deposit
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager., el 27 feb. 2024
Dear Mary,Thank you for the review. I am pleased that you had everything was good. We shall definitely work on your observations. We take pride in offering our guests a high degree of comfort and satisfaction. I hope that you will choose to stay again.Sincerely,Hotel Manager.

10/10 Excelente

Art

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Virginia Garcia, el 26 feb. 2024
Dear Art,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Virginia Garcia Days Inn & Suites, Medical Center

6/10 Aceptable

Wesley, Dallas

Se hospedó 3 noches en febrero de 2024
Respuesta de Hotel Manager., el 21 mar. 2024
Dear Guest,Thank you for the review. It's nice to see that you had an overall good experience. We regret if we let you down in any way. We have taken note of these comments and will monitor the situation to make sure we do better than ever for future guests. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again.Sincerely,Hotel Manager.

10/10 Excelente

Gary

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and spacious. The breakfast was super. We have stayed here several times and it is always a comfortable stay.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager., el 20 feb. 2024
Dear Guest,Thank you for choosing our hotel for your stay. It's wonderful to know that you found your room to be clean and comfortable, as well as enjoyed our delicious breakfast. We strive to provide a pleasant and enjoyable experience for all our guests, and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back.Sincerely,Hotel Manager.