Ranchos en Luna

“Picture didn’t align with room Room was sold on to others before we arrived while we booked 3 hrs in advance. Chaos in Booking system. New room was poor quality We asked for broom to clean floor ourselves Bathroom very small No hot water Person 5/6 had to sleep on matras on the ground while it is a 6 person room overpriced for what you get. Disappointing experience. Never had issues with agoda or hotels.com.”

“I have noticed that the breakfast buffet is the same every day, and there are few choices. The taste was not quite what I expected.”

“Pool is clean and access to the beach was easy. Staff are helpful and pleasant to everyone.”

“We were given rooms on the side opposite the ocean even though the hotel was nearly empty. I had no issue with the facility. The staff was friendly and helpful. There is a nice pool area and beyond it the beach and ocean. We had breakfast at the restaurant and it was very good. All things considered, I would rather have been in San Juan where the action is.”

“Great”

“Not worth the money at all. Super old room, not even a refrigerator. In need of a renovation badly. I’d expect the room I was in to be $25 a night not $100 a night. The only good thing I can say is that the water was hot. The way the room looked, you’d think it wouldn’t even have hot water. And the bed was sturdy, just trying to say something positive.”