Palacios en Mandalay

“ The staffs check us in was very helpful and she speaks very good English, and one of the male staff can speak Chinese. The breakfast is good and is included in the room price. There are shops near by. And go to places is also very convenient by taxi and the staffs will let you know the cost to your destinations. ”

“Hotel moderno en un área tranquila de Mandalay. Se aprecian sus habitaciones amplias, buena atención, limpieza y piscina. Se nota que es un emprendimiento nuevo con sus puntos positivos (hotel nuevo, buena disposición, etc.) y algunos para mejorar (comunicación en inglés, equipamiento, falta de formación del personal, etc.). De todas maneras, el hotel cumple con todo lo que promete en su descripción. Al llegar nos dieron una habitación sin ventanas, ante lo cual solicitamos que nos cambiaran a...

“This hotel is in a good location.But there is no lift to go upstairs. Some amenities are broken and you can never get enough hot water. The hotel also took money from our credit card and also charged us for the same on arrival. When we requested a refund for the double charge, they kept delaying the refund back into our account. We finally had tl travel in person back to the hotel to request for the refund back in physical Myanmar kyat instead of an electronic bank transfer. Furthermore the...

“Communication with the staff proves difficult because of their very basic level of english. They dont have even the most basic information such as bus schedules for nearby popular destinations.”

“The facility was bad. The location is dirty and noisy. And the attitude of the staff was not good. If it was not paid off the fee, I didn’t want to stay there. ”

“Too old, water is too slow and not hot enough. The booking information is too confused. It takes a long time for the registration. Air condition is also limited. Almost no air condition in the lobby”

“Expedia canceled the booking of my original hotel. They asked me to choose between 3 options to replace it, which I did in a timely manner. Despite my request, Expedia did not send me the booking for this new hotel on time. It was send to me after few hours I checked in another hotel that I have to look for muself. I had to go around time to check the options that Expedia gave One of the options that Expedia gave to replace the original booking is even out of service.”

“Nice place. Friendly staff. Really good for meeting other travellers.”