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Opiniones de La Quinta Inn & Suites by Wyndham Mansfield OH

2.5 out of 5

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 376 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 346 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 146 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 90 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 1002 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Carol Ann

Viaje familiar
It was ok..
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

KELLY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So far the experience here has been wonderful ... pool and spa are fantastic. Room is nice and clean. Would Definitely stay again
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Verlin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff person who greeted us as we arrived was friendly and welcoming. The staff who attended to the desk was not as friendly or engaging, that is until we were leaving. The housekeeping staff could have been more friendly - I seldom saw smiles on them...They appeared as though they were working for nothing, but only out of obligation...I'm not sure they liked their jobs.
Se hospedó 2 noches en mayo de 2024
Respuesta de Carrie, el 20 may. 2024
Thank you for taking the time to share your experience with us. We appreciate you staying with us. I'm very grateful for your insight and will be vigorously working on what you have mentioned.

8/10 Bueno

Tom

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Proprty was convenient to highway, yet quiet.
Se hospedó 2 noches en mayo de 2024
Respuesta de Carrie, el 11 may. 2024
Thank you for choosing to stay with us. We hope to see you again for any lodging needs you may have.

10/10 Excelente

Daniel, East Leroy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close the highway, but very quiet
Se hospedó 1 noche en mayo de 2024
Respuesta de Carrie, el 5 may. 2024
Thank you for taking time to to fill a survey out about your visit here. We hope to see you again.

8/10 Bueno

Carolyn

Se hospedó 1 noche en mayo de 2024
Respuesta de Carrie, el 5 may. 2024
We appreciate you taking the time to fill our survey out. We hope to see you again in the future for any lodging needs that may arise for you.

6/10 Aceptable

Cecile

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Very comfortable
Se hospedó 1 noche en mayo de 2024
Respuesta de Carrie, el 3 may. 2024
Thank you for taking the time to give us a review on your stay. I am personally happy so see you was comfortable during your visit with us. We hope to see you again for any lodging needs you may have.

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Carrie, el 3 may. 2024
Thank you for choosing to stay with us. We hope to see you in the future for any lodging needs you may have.

6/10 Aceptable

Angela

Viaje en grupo
No le gustó: Servicio y personal
Pool had no towels. We told desk and she said to use room towels but then wasn’t willing to give clean ones for the room. She disappeared on a sat night for at least an hour. Breakfast was mediocre. It was hot but not great. Had to ask for regular coffee and forks several times. Not super impressed. Probably won’t stay at a la Quinta in the future.
Se hospedó 2 noches en abril de 2024
Respuesta de Carrie, el 30 abr. 2024
Oh No! Looks like we have some adjustments to make. I am so sorry you had such issues and i will be addressing this with my staff. I do hope you give us another try in the future.

6/10 Aceptable

William

Se hospedó 1 noche en abril de 2024
Respuesta de Carrie, el 22 abr. 2024
Thank you for choosing to stay with us. We appreciate your feedback and we hope to see you again.

8/10 Bueno

James, Newtown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice night in convenient location.
Se hospedó 1 noche en abril de 2024
Respuesta de Carrie, el 19 abr. 2024
Thank you for sharing your experience with us. We do hope to see you again for any lodging needs you may have.

10/10 Excelente

Percy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Carrie, el 15 abr. 2024
Thank you taking the time to give us a review. We hope to see you again in the future for any lodging needs you may have.

10/10 Excelente

Lizzy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 13 abr. 2024
Thank you for taking the time to share your experience with us! We are so happy to see you enjoyed your stay with us. We hope to see you again for any lodging needs you may have.

8/10 Bueno

Donna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Carrie, el 13 abr. 2024
Thank you for taking the time to give us a review on your stay with our property. We hope to see you again in the future.

8/10 Bueno

TAMMY

Le gustó: Limpieza y servicio y personal
Property needs some renovations. Almost canceled reservation because the property looked so worn down. The walls between rooms are paper thin. Fortunately we had neighbors who were quieter. The rooms were clean,comfortable, and well-stocked. Heat/AC were easy to adjust. All employees we met were very nice. Really appreciated the friendly check-in and great housekeeping.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 4 abr. 2024
Thank you for choosing to stay with us. I personally appreciate you taking the time to share your experience. We have been slowly renovating a lot of the property with new rooms with new flooring and walk in showers. We hope you will consider staying with us again in the future.

10/10 Excelente

Maddie

Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 19 abr. 2024
Thank you for choosing to stay with us! We are very proud to see you enjoyed your stay.

8/10 Bueno

Tove

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
The heating unit in our room was unbearably noisy. While the staff is polite, nice, and very welcoming, Wyndam Hotels member services is horrible.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 23 mar. 2024
I am so sorry your heater was noisy I will be looking at that heater to fix the issue. Thank you for bringing to my attention. I hope we see you again for any lodging needs you may have.

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The lady at the front desk was very helpful with choosing a restaurant for super when we checked in
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 23 mar. 2024
Thank you for taking the time to share your experience. We hope to see you again.

2/10 Terrible

Michelle

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
Respuesta de Carrie, el 18 mar. 2024
Thank you for taking the time to share your experience with us.

10/10 Excelente

Selena

Viaje en grupo, Viaje de negocios, Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite and clean good place
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
We are so happy to see enjoyed your stay with us. We hope to see you again in the future for any lodging needs you may have.

6/10 Aceptable

Nicholas j

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Overall the hotel was pretty dirty and the staff seemed miserable. The pool and hot tub looked nice but we didn’t end up using them. It could use some renovations and a good clean, probably wouldn’t come back if I was in the area but Walmart being right there was convenient and the bed was comfortable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
I am so sorry to hear of your experience. I will be looking at everything you described and I thank you for bringing this to our attention. I would hope you would give us another try if you are ever in the area in hopes of a extremely better experience.

4/10 Malo

Melissa

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel needs to be updated, a bit rundown. Staff seems to be stressed. Not enough help? No towels in pool area, no silverware for breakfast.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
I am so sorry that we did not meet your needs during your visit with us. I will be addressing all the issues you have described. Thank you bringing this to our attention.

8/10 Bueno

Jeremy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Safe and Clean!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
Thank for taking the time share your experience with us. We hope to see you again in the future.

8/10 Bueno

François

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ok
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
Thank for choosing to stay with us. We hope to see you for any lodging needs you may have in the future.

6/10 Aceptable

joseph

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Furniture falling apart, room smelt old and musty. Definitely needs an upgrade, especially for the price. It was definitely not worth and we are disappointed we wasted so much money on such a crappy room.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 18 mar. 2024
Thank you for giving us insight on our property i will personally be addressing you concerns with the rest of the team. Thank you for bringing this to our attention.

10/10 Excelente

Amy

Le gustó: Limpieza y condiciones de la propiedad
Respuesta de Carrie, el 18 mar. 2024
Thank you staying with us! And thank for taking the time to give us a review. We hope to see you again.

10/10 Excelente

Mathew

Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 31 mar. 2024
Thank for staying with us. We hope to see you again in the future.

10/10 Excelente

Ashley, West Orange

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Pool area was lovely after a long drive but the elevators were not functioning so we had to carry all our luggage upstairs
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 11 mar. 2024
I am so sincerely sorry about the elevator having issues. I am glad you got to enjoy our pool and hot tub area. We hope to see you again in the future.

8/10 Bueno

David

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 8 mar. 2024
We are so happy you chose to stay with us. Thank you for taking the time to give us a review.

8/10 Bueno

Koralys

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a good one night stay. Our room and the facility was very clean. Just be aware a lot of families and children come here, so if you’re looking for quiet this wouldn’t be the right spot.
Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 3 mar. 2024
Thank you for taking the time to give us a review. We hope to see you again.

10/10 Excelente

Chynna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice people
Respuesta de Carrie, el 3 mar. 2024
Thank you for taking the time to share your experience. We really hope to see you again for any lodging needs you may have.

10/10 Excelente

Lee

Se hospedó 1 noche en marzo de 2024
Respuesta de Carrie, el 23 mar. 2024
Thank you for choosing to stay with us. We are so happy to see you enjoyed your stay!

10/10 Excelente

casuelo

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 1 mar. 2024
Thank you for staying with us. We hope to see you again for any lodging needs you may have.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Perfect for a quick trip
Price was good for a quick stay.
Se hospedó 3 noches en febrero de 2024
Respuesta de Carrie, el 20 feb. 2024
Thank for choosing to stay with us. We appreciate you taking the time to give us a review. And we hope to see you again in the future.

10/10 Excelente

Cassie

Viaje en pareja
Le gustó: Servicios
Room very clean and staff very attentive
Se hospedó 2 noches en febrero de 2024
Respuesta de Carrie, el 20 feb. 2024
Thank you for taking the time to share your experience with us. We hope to see you again for any future lodging needs you may have.

10/10 Excelente

Ronald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was very happy with my stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 15 feb. 2024
Thank you so much for taking the time to give us a review. We hope to see you again for any lodging needs you may have.

10/10 Excelente

PORTIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
While the hotel was under construction it was still surprisingly clean, comfortable and affordable! Pool and hot tub were sparkling clean! Well done Wyndam!
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 13 feb. 2024
Thank you so much for staying with us and taking the tie to give us a review. We are so happy you enjoyed your stay with us even though we do have some renovation getting done. We hope to see you in the future for any lodging needs you may have.

8/10 Bueno

Weston

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 12 feb. 2024
Thank you for taking the time to give us a review. We appreciate your business. We hope to see you again for any future lodging you may need.

10/10 Excelente

Nancy

Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 23 mar. 2024
Thank you for choosing to stay with us and taking the time to give us a review. We hope to see you again for any lodging needs you may have.

10/10 Excelente

Isaac

Se hospedó 1 noche en febrero de 2024
Respuesta de Carrie, el 23 mar. 2024
Thank you for taking time out of your busy life to give us a review. We are so happy to see you enjoyed your stya with us.

10/10 Excelente

Brice

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 3 feb. 2024
Thank you for taking the time to give us a review on your stay here at LaQuinta. We hope to see you in the future for any lodging needs you may have.

6/10 Aceptable

nancy

Bring eye masks to block out the light.
We arrived around 8pm and went inside to check in. The lobby was a bit tired looking and smelled of pot. The lady who checked us in was friendly and efficient. Our room was 403 and as soon as we stepped off of the elevator into the hall it was as if we were the star act in a broadway show. Spotlights that light up the parking lot blazed into the windows on both ends of the hallway! Our room was good. The bathroom could have been cleaner. I got into the shower and looked at the exhaust fan on the wall and noticed a green light. I was frozen in my tracks because I was afraid there was a secret camera filming me. Don’t worry, I took the cover to the fan off and the light is actually part of the fan. Whew. Anyway I slept descent but not great because the darn spotlight outside made it seem like the sun never went down. The bed was comfy though. I didn’t eat breakfast but I did get a cup of coffee. I probably won’t stay there again.
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 27 ene. 2024
I am so sorry to hear the ights in the parking lights was a bother. I will definitely look into everything you spoke of including cleaner bathrooms. Thank you for taking the time to share your experience so we can grow to fix the issues you have spoken of. I do hope if you are ever int he area again you would give us one more try.

10/10 Excelente

Shannon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 23 ene. 2024
Thank you for taking the time to give us a review. We are excited you enjoyed your stay and we hope to see you again in the future.

10/10 Excelente

David

Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 22 ene. 2024
Thank you for taking the time to give us a review. We hope to see you again in the future for any lodging needs you may have.

8/10 Bueno

Alan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet. Nothing fancy but a very nice motel for the price.
Se hospedó 1 noche en enero de 2024
Respuesta de Carrie, el 20 ene. 2024
Thank you taking the time to share your experience. We truly hope to see you again for any lodging needs you may have.

4/10 Malo

Melissa

Viaje familiar con niños
No le gustó: Limpieza
Well, the shampoo and conditioner bottles (which I rarely use but did this time) had barely anything in them. I believe they were used bottles. The complementary coffee was partially restocked. Hardly any channels on the tv (like 15). Not even a channel for kids. Luckily they had a netflix app so i could sign in or it would have been a long night for the kids.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 20 ene. 2024
Oh My I am truly sorry to hear you believe the shampoo and other amenities were used in your room and all of your other issues i will be personally be looking into all of this.

2/10 Terrible

Sherry

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Lady that check us in was rude the whole time we was there won't be going back anytime soon
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 2 ene. 2024
I am so sorry. I will be investigating this and finding out what we need to do to make our guest comfortable with their stay.

4/10 Malo

James

No le gustó: Servicios
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 2 ene. 2024
Thank yo for taking the time to give us a review. I would like to hear more about your stay.

4/10 Malo

Tim, Providence

Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 20 ene. 2024
Thank you for taking the time to give us a rating. I would love to hear more details about your stay if possible. I truly hope you would give us another try when needed and hopefully we can make your stay more enjoyable.

10/10 Excelente

Malea

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The pool is quite nice, and specifically why we picked this hotel. We will be back!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Carrie, el 28 dic. 2023
So happy to hear you enjoyed the pool area. We can't wait for you to come back to the hotel in the future. May your New Years be amazing!