4/10 Malo
John W.
5 oct. 2025
Le gustó: Limpieza
To start off, prior to booking I was told I could bring boat and park trailer at duck key, this was a lie. They do not allow trailer storage, nor does grassy key Marina or anyone around here …. Furthermore upon arriving we learn we can’t use the pools or any of the facilities other than the unit itself. Water pressure in showers is awful and communication w “owner” sporadic and took days - basically they use Vacasa who don’t do anything but use LLM AI responses to try and placate you but accomplish nothing . Every attempt at communication took over 24 hours to reply and was done by some other random Vacasa representative which sounded like chat bots . Yes it was clean and pet friendly and ocean view but the commutation w Vacasa was all bs. And lying to me about the trailer parking from get go set the tone. If you stay direct w hawks cay you get the braclwts to use pool and they DID IN FACT HAVE A PLACE TO PARK TRAILERS - but instead of letting me know this they lied to me and prevented me from using the obvious solution of booking direct w hawks cay which I recommend you do
John W.
Se hospedó 4 noches en octubre de 2025