Once we paid and signed the contract, we received an email from Marco Island properties, ( like a week before our arrival), telling us there would be some light construction going on involving power washing, sanding and painting. It also noted that it wouldn't effect our condo we rented.
Our rental had concrete rock falling on our balcony the whole week and it felt like a train was coming through our rental, between the noise and the shaking of this condo. This was for five days out of our stay and Marco Island Properties were rude and could care less, Andre and Maria both hung up with my wife and I and were unresponsive.
Additionally, we had no water for an entire day during our stay....Marco Island Properties told us it was not their fault it was the town's fault. They did offer us a whopping 440$ back which I highly doubt we'll see. They also told us we should have just cancelled and received a full refund. Based upon the letter they sent us a week prior to arriving, it certainly involved a great deal more then "light sanding, painting, and power washing."
To be fair, The company did offer a low rent condo off the beach which was a joke. That was not what we paid for. We have stayed in other condos in the Apollo on 4 prior occasions and the Apollo is beautiful. If you have to go through Marco Island Rental properties I wish you the best.
