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Opiniones de Casa Ocean

2.5 out of 5
Casa Ocean
334 Ocean Dr, Miami Beach, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 156 de 247 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 56 de 247 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 247 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 247 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 247 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

7.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Patricia Salazar

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Solo tengo un inconveniente con la propiedad, le falta ventilación… sé que por cuestiones de a/a debe permanecer cerrada pero guarda muy mal olor la habitación después de estar cerrada y al llegar huele mal
Se hospedó 4 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Gracias por compartir su experiencia con nosotros. Lamentamos mucho escuchar sobre el inconveniente que experimentó con la ventilación de la habitación.Entendemos la importancia de mantener las habitaciones cerradas debido al aire acondicionado, pero también comprendemos su preocupación por el olor que puede acumularse en un espacio cerrado. Tomaremos medidas para abordar este problema y mejorar la ventilación de nuestras habitaciones para garantizar un ambiente más fresco y agradable para nuestros huéspedes.Apreciamos sinceramente sus comentarios y esperamos tener la oportunidad de recibirlo nuevamente y brindarle una experiencia más satisfactoria en el futuro.

8/10 Bueno

Felipe

Se hospedó 5 noches en abril de 2024
Respuesta de Casa Team, el 7 may. 2024
Thank you so much for your 4-star rating! We truly appreciate your support and are delighted to know that you had a wonderful experience with us. If you ever have any feedback or suggestions in the future, please feel free to reach out. We look forward to welcoming you back for another fantastic stay!

10/10 Excelente

Victor Manuel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 16 feb. 2024
Thank you for your excellent rating! We're delighted that you had a wonderful experience during your stay with us. If you have any feedback or comments in the future, please don't hesitate to let us know. We hope to have the pleasure of hosting you again soon!

2/10 Terrible

Carolina

Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
La ubicación es lo mejor de este hotel. El proceso de checkin y la comunicación con ellos es fácil y rápida. Puntualmente Karina fue muy amable cuando llegue y me reubicó en el primer piso ya que no hay ascensor y tengo un problema de espalda. Mi calificación hacia Casa Ocean es mala ya que pase las dos peores noches de mi vida. A pesar de que es un sitio muy bonito y la habitación muy cómoda el ruido hace imposible dormir. Las paredes son extremadamente delgadas y los pisos ruidosos. Se escucha absolutamente todo lo qué pasa en el pasillo, en las habitaciones, en los baños, hasta cuando una persona enciende el TV en su habitación o habla por celular. Cada vez que alguien abre o cierra su puerta el ruido es durísimo y las paredes de la habitación tiemblan. La construcción en si es muy débil. Me da lástima porqué el servicio y el sitio es muy agradable pero no podría recomendarlo.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Casa Ocean, el 26 sept. 2023
Estimada Carolina, lamentamos su experiencia con nosotros, Comentarios como este nos ayudan a mejorar nuestro hotel dia a dia. Esperamos nos de la oportunidad de darle la bienvenida nuevamente.

8/10 Bueno

Juan Carlos

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Casa Ocean, el 22 sept. 2023
Thanks for taking your time and review your experience at Casa Ocean, we appreciated your time and hope to see you soon again!

10/10 Excelente

Carlos

Se hospedó 1 noche en agosto de 2023
Respuesta de Casa Ocean, el 14 sept. 2023
Thanks for taking your time and review your experience at Casa Ocean, we appreciated your time and hope to see you soon again!

10/10 Excelente

Enrique Jorge

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Viaje a Miami 2023
Excelente alojamiento, en la mejor ubicación de Miami Beach, a un paso de la playa y del centro, cerca de todo. Lugar muy bonito y tranquilo para descansar y disfrutar de unas lindas vacaciones. Muchas Gracias
Parque
Casa Versace
Playa Sector 3
Bayside
Se hospedó 10 noches en marzo de 2023
Respuesta de Casa Ocean, el 20 mar. 2023
We are more than happy that you enjoyed your stay with us! It would be our pleasure to be of service with you again in the near future. We are looking forward to welcoming you back. Thank you

8/10 Bueno

JOSE, Santo domingo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien ubicado, limpio y discreto, pero tuve problemas con el aire acondicionado al final podimos cambiar de habitación
Respuesta de Casa Ocean, el 5 ene. 2023
Hola Jose, Lamentamos el inconveniente con el aire acondicionado. Esperamos que haya disfrutado su estadia y lo esperamos nuevamente

10/10 Excelente

Anthony

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
away from traffic quiet
Se hospedó 2 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excelente

Ijeoma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice
Se hospedó 1 noche en enero de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excelente

Stefany

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect ubication. The staff is really nice and the rooms are well maintained. I enjoyed my stay here.
Se hospedó 4 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for choosing to stay with us and for sharing your positive feedback. We're delighted to hear that you enjoyed your stay and found our location perfect, our staff friendly, and our rooms well-maintained.We look forward to welcoming you back for another enjoyable stay in the future. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.

8/10 Bueno

Vaseljin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s a great place! But noise levels are too much sometimes!
Se hospedó 14 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for choosing to stay with us and for your feedback. We're glad you found our place great, but we're truly sorry to hear about the noise levels you experienced during your stay.As a historic property, there are limitations to the extent of renovations we can undertake, particularly regarding insulation. Nonetheless, we are actively working on improving our soundproofing measures to mitigate disturbances for our guests.We appreciate your understanding and patience in this matter. Should you choose to stay with us again, we hope to provide you with a quieter and more comfortable experience.

2/10 Terrible

Lilit

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I like the area of course it’s Miami. It’s South Beach but the stuff stuff is horrible. First of all there is no one so they can provide extra services or urgent services and whenever the manager likes to come in she’s a blonde lady she feels like she has a right to do anything in the building, please pay attention to your stuff and have stuff physically at the hotel so someone can be available to answer the questions
Se hospedó 5 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding the availability of our staff is greatly appreciated, and we will address this matter internally to ensure better service for our guests in the future.Please know that while we are an automated property, we do specify on our website and during the check-in process that there is always someone available to address any needs or concerns 24/7. Our staff may not be physically present at the property at all times, but they are always accessible online to assist with any urgent requests.We apologize for any miscommunication or inconvenience caused, and we will take steps to ensure better communication and service moving forward.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.

8/10 Bueno

Paola

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
.
Se hospedó 1 noche en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

2/10 Terrible

Kathleen

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My recent stay at this establishment was nothing short of appalling. The level of cleanliness was inexcusably subpar, with a blatant cockroach infestation and disheveled linens that bore lipstick smudges, yellow stains, and visible dirt. Despite notifying the front desk of my concerns and requesting fresh linens, I was met with a dismissive response that they lacked access to such basic necessities. Throughout the night, the lack of soundproofing meant that every movement reverberated through the paper-thin walls, disrupting any hope of peaceful rest. The unsanitary conditions extended to the bathroom, where a shower revealed a disgusting accumulation of hair blocking the drain. To my horror, the morning routine was marred by a sink teeming with insects, a sight that no guest should ever have to endure. In addition to the litany of grievances I have outlined, it is imperative to mention that I have tangible evidence to substantiate my claims. I possess a collection of photos and videos that vividly capture the deplorable conditions and egregious deficiencies that marred my stay at this establishment. Upon seeking a refund as a reasonable course of action given the deplorable state of affairs, my request was callously denied. I caution all potential guests to steer clear of this establishment at all costs. The lack of cleanliness, professionalism, and basic amenities make it abundantly clear that this is a place unworthy of anyone's patronage. DO NOT STAY HERE!!
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Deborah, Miami Beach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The place was nice and clean
Se hospedó 3 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
We're thrilled to hear that you found our place nice and clean during your stay. Maintaining a clean and welcoming environment for our guests is one of our top priorities. Thank you for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Kathleen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excelente

Prinscilla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No complaints at all I traveled alone and felt safe here the entire time. The doors have updated locks. Someone was at the desk majority of the time. Room was clean shower was fine. Perfect size for 1 or 2 ppl but moreso 1. Close to everything I needed walking distance to beach and lots of food/bars/ clubs
Se hospedó 4 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your wonderful feedback! We're delighted to hear that you felt safe and comfortable during your stay with us. Providing a secure environment for our guests is a top priority, and we're glad that our updated locks and attentive staff contributed to your peace of mind.We're also pleased to hear that you found your room clean, the shower satisfactory, and the location convenient for your needs. Your satisfaction is important to us, and we're thrilled that we could meet your expectations.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Melissa

No le gustó: Limpieza
Se hospedó 4 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

6/10 Aceptable

Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Small room no view strong disinfectant smell but clean and well located
Se hospedó 2 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and well-located. However, we apologize if the room size and the disinfectant smell did not meet your expectations.It's important to note that we do not advertise or mention views in our room descriptions. We appreciate your understanding and will take your feedback into consideration to ensure a more comfortable experience for our guests in the future.If there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.

10/10 Excelente

Peter

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Tolle Unterkunft mit tollen Menschen
Se hospedó 6 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us and found our accommodation to your liking. Our team works hard to ensure that our guests feel welcome and well taken care of, so it's wonderful to hear that you found our people great.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Joshua

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and place
Se hospedó 1 noche en marzo de 2024
Respuesta de Casa Team, el 2 may. 2024
We're thrilled to hear that you enjoyed our location and accommodations! Providing a great experience for our guests is our top priority, and we're delighted that we could meet your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!

8/10 Bueno

medina

Se hospedó 1 noche en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay. We look forward to welcoming you back for another wonderful stay in the future.

10/10 Excelente

Paty

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean! Staff is very friendly. Good location
Se hospedó 3 noches en abril de 2024
Respuesta de Casa Team, el 2 may. 2024
Thank you for your feedback! We're delighted that you found our hotel very clean and our staff very friendly. We take great pride in providing a welcoming and comfortable experience for our guests. We're also pleased that you enjoyed our convenient location.Your satisfaction is important to us, and we appreciate you taking the time to share your positive experience. We look forward to welcoming you back for another enjoyable stay in the future!

10/10 Excelente

Chris, Foxboro

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place, newly renovated and very clean, quiet location given being in South Beach. The only problem was thin walls. They should have insulated the walls during the reconstruction. They should install some white noise machines in the rooms to counter the problem.
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Team, el 8 abr. 2024
We're delighted to hear that you appreciated our newly renovated and clean accommodations, as well as our quiet location in bustling South Beach. Your feedback about the thin walls is valuable to us, and we apologize for any inconvenience this may have caused during your stay.While we can't change the construction of the walls, we will certainly consider your suggestion of installing white noise machines in the rooms to help mitigate any noise disturbances. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 Bueno

Shane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your 4-star rating! If you have any specific feedback or if there's anything we can do to further enhance your experience in the future, please feel free to let us know. We appreciate your support!

8/10 Bueno

Ashley, Chula Vista

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
I would give this rating 5⭐️ except the room got hot at night. Location and facility was awesome! I reached out to the customer service number and responded to the consierge number about the hot room but never got a response. Otherwise this would have been perfect!
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your feedback and for choosing to stay with us. We're thrilled to hear that you found our location and facilities to be awesome! However, we apologize for the inconvenience you experienced with the room getting hot at night. It's disappointing to hear that you didn't receive a response when reaching out to our customer service and concierge numbers. We'll investigate this matter further to ensure it doesn't happen again in the future. Despite this issue, we're grateful for your overall positive rating and hope to have the opportunity to welcome you back for a more comfortable stay. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excelente

Ronald A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff very friendly and accomodating, we arrived early and checked in easily. Rooms and lobby very clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff friendly and accommodating, and that you had a smooth check-in process. It's great to know that you found our rooms and lobby to be clean. We hope you had a pleasant stay overall, and we look forward to welcoming you back in the future! If you have any further feedback or suggestions for improvement, please don't hesitate to let us know.

10/10 Excelente

stephen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really enjoyed the central location in South Beach. Walking distance to everything. Also enjoyed the cleanliness and quiet atmosphere. They don't have parking available so you will need to park in the street or at one of the local parking garages.
Se hospedó 5 noches en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
We're thrilled that you appreciated our central location in South Beach and found it convenient for exploring the area. Our team strives to maintain a clean and quiet atmosphere to ensure a pleasant stay for all our guests.Regarding parking, we provide information about three parking garages located near us in our online guide. Additionally, as we're situated close to the beach, there are unlimited street parking options available for guests.Thank you for choosing to stay with us, and we hope to welcome you back for another visit soon! If you have any further feedback or questions, please don't hesitate to reach out.

4/10 Malo

Peng

Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
There’s not much insulation. Any sound next door is audible. TV noise. People having s*x. Not returning. And the owner come to knock at the door to ask me to check out now before the 11:00 checking out time is absolutely rude.
Respuesta de Casa Team, el 5 abr. 2024
We apologize for the inconvenience you experienced during your stay. As a historic property, sound insulation can be a challenge, and we understand how disruptive noise from neighboring rooms can be. We'll certainly look into ways to address this issue and improve the overall guest experience.Regarding your interaction with our staff, we regret any discomfort caused. Our team aims to provide excellent service and uphold our check-out policies respectfully. We'll address this internally to ensure it doesn't happen again.Your feedback is valuable to us, and we appreciate you bringing these concerns to our attention. If you have any further comments or would like to discuss your stay in more detail, please feel free to reach out to us. We hope to have the opportunity to regain your trust in the future.

10/10 Excelente

Rondel clarence

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Small quite, clean & nice..a block from the beach
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your feedback! We're glad to hear that you appreciated our hotel's cleanliness and quiet atmosphere. We strive to provide a comfortable and relaxing experience for all our guests. It's great to know that our proximity to the beach was convenient for you. We hope to welcome you back for another enjoyable stay in the future!

10/10 Excelente

Victoria

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was cold otherwise great! I would come back.
Se hospedó 2 noches en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
We're delighted to hear that you had a positive experience overall during your stay at our hotel! However, we apologize for any discomfort caused by the room being cold. We'll certainly look into this to ensure your next stay is even more enjoyable. We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excelente

Vadim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New and clean building, great location, close to the beach, many delicious places to eat!
Se hospedó 6 noches en marzo de 2024
Respuesta de Casa Team, el 21 mar. 2024
We're delighted to hear that you enjoyed your stay at our hotel! Thank you for highlighting our new and clean facilities as well as our convenient location near the beach and delicious dining options. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!

6/10 Aceptable

Sarah-Rose

Se hospedó 1 noche en marzo de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your rating! If you have any specific feedback or if there's anything we can do to further enhance your experience in the future, please feel free to let us know. We appreciate your support!

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice quiet hotel that was very clean. Staff was excellent
Se hospedó 3 noches en marzo de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and found it to be clean and quiet. Our staff works hard to provide excellent service, and we're glad to hear that they exceeded your expectations. If you have any suggestions or if there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back in the future!

10/10 Excelente

Dawn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect location and quiet area
Se hospedó 4 noches en marzo de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your rating! We're glad to hear that you had such a positive experience during your stay. If you have any feedback or if there's anything we can do to further enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excelente

?

Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 5 abr. 2024
Thank you for your 5-star rating! If you have any specific feedback or if there's anything we can do to further enhance your experience in the future, please feel free to let us know. We appreciate your support!

10/10 Excelente

Sonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena localización y excelentes facilidades. Lugar muy limpio y agradable.
Se hospedó 1 noche en marzo de 2024
Respuesta de Casa Team, el 21 mar. 2024
¡Gracias por tus amables palabras! Nos alegra saber que disfrutaste de nuestra excelente ubicación y de nuestras instalaciones. Nos esforzamos por mantener un ambiente limpio y agradable para todos nuestros huéspedes. Si hay algo más en lo que podamos ayudarte durante tu estancia, no dudes en hacérnoslo saber. ¡Esperamos poder recibirte nuevamente en el futuro!

8/10 Bueno

Christian

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Very tidy apartments (not really hotel serviced), excellent location, quiet despite being very central, with great new restaurants nearby and Public Parking nearby. Wifi in room not working but was helped by night staff who let me use operation's code. In the absence of staff, a clever door control system works great The rooms black out are not perfectly adjusted and the lower floor rooms are affected by strong facade lights I'll be back!
Se hospedó 3 noches en febrero de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your detailed feedback. We're delighted to hear that you found our boutique hotel tidy and appreciated its excellent location. We apologize for any inconvenience you experienced with the wifi in your room, but we're glad our night staff could assist you promptly. We'll certainly look into improving the blackout curtains and addressing the issue with the facade lights to ensure a more comfortable stay for our guests in the lower floor rooms. We want to clarify that while we do offer limited amenities, we are not apartments but a boutique hotel. We're thrilled to hear that you'll be returning and look forward to welcoming you back for another enjoyable stay. If you have any further suggestions or feedback, please don't hesitate to reach out.

10/10 Excelente

Christina

Se hospedó 3 noches en febrero de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your rating! We're glad to hear that you had such a positive experience during your stay. If you have any feedback or if there's anything we can do to further enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excelente

Chris

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Find private parking lot just north of hotel to save on street metered fees
Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your rating! We're glad to hear that you had such a positive experience during your stay. If you have any feedback or if there's anything we can do to further enhance your next visit, please don't hesitate to let us know. We look forward to welcoming you back again soon!

4/10 Malo

OSVALDO

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
The service was always with attitude
Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 21 mar. 2024
We apologize if you encountered any attitude during your stay. Providing exceptional service with a positive attitude is paramount to us, and we regret if we fell short of your expectations in this regard. Your feedback is valuable, and we will address this internally to ensure it does not happen again in the future. If there's anything specific you'd like to share or discuss further, please feel free to reach out to us. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

6/10 Aceptable

NABIL

Le gustó: Limpieza y condiciones de la propiedad
No elevator ,No drinking water in the room
Se hospedó 1 noche en febrero de 2024
Respuesta de Casa Team, el 21 mar. 2024
Thank you for your feedback. We appreciate your understanding regarding the absence of an elevator; indeed, as a two-floor establishment, we've designed our property to be easily accessible without one. Additionally, we do provide a convenient water refill station in the hallway for our guests' convenience. While we don't provide drinking water in the rooms, we're glad to offer this amenity for guests to access during their stay. If you have any further questions or concerns, please feel free to reach out. We hope you enjoyed your time with us and look forward to welcoming you back soon.

10/10 Excelente

Peter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Extremely clean and reasonable for price. Excellent location with close beach access. We will return.
Se hospedó 5 noches en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
Thank you for your kind words! We're delighted to hear that you found our hotel to be extremely clean and reasonably priced. Providing excellent value for our guests is one of our main goals, and we're glad to know that you found our location convenient with close beach access. We look forward to welcoming you back on your next visit to the area!

10/10 Excelente

Justin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome place, small hotel with great feel. Check in was a breeze, I was sent a text the morning of with my key code and walked right into my room without the long check-in process. I will stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
Thank you for your feedback! We're thrilled to hear that you had an awesome experience at our hotel and found the check-in process to be smooth and convenient. Providing a seamless and hassle-free experience for our guests is important to us, and we're glad to know that you appreciated the ease of access to your room. We look forward to welcoming you back for another stay in the future!

10/10 Excelente

Fabiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Really good room and right by the beach
Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
We're delighted to hear that you enjoyed your room and the proximity to the beach! Providing a comfortable and convenient experience for our guests is our top priority. Should you ever find yourself back in the area, we would love to welcome you for another enjoyable stay. Thank you for choosing us!

10/10 Excelente

Dina

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Super easy check in and out procedures. Very responsive staff and would text to check in daily. Room very clean and cute. Bathroom with hot shower and good pressure. Quiet, steps from the beach. Walkable to Art Deco district which is super cute. Highly recommend, will be staying here again next time we’re in Miami!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that you found our check-in and check-out procedures convenient and our staff responsive. It's fantastic to know that you enjoyed your clean and cute room, as well as the bathroom amenities. We're also glad you appreciated our quiet location near the beach and the walkability to the Art Deco district. We look forward to welcoming you back on your next trip to Miami!

6/10 Aceptable

Stacey

Viaje familiar
This hotel is within walking distance to Miami Beach. There are restaurants and convenience stores nearby. Unfortunately there were bugs crawling on the floor of the bathroom and we had to wait until morning to get more toilet paper, Kleenex, and shampoo.
Se hospedó 1 noche en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
Thank you for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Please know that cleanliness and guest satisfaction are our top priorities. We want to assure you that we conduct regular pest control and fumigation to maintain a comfortable environment for our guests. Despite our efforts, we understand that occasional issues may arise, and we appreciate your understanding. Regarding the amenities, we apologize for the inconvenience and will review our procedures to ensure that necessary supplies are readily available to guests at all times. Your comments will help us improve, and we hope to have the opportunity to welcome you back for a much-improved experience in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to contact us.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Casa Team, el 21 feb. 2024
Thank you for your perfect rating! We're thrilled to know that you had an excellent experience during your stay with us. If you have any feedback or if there's anything we can do to make your next visit even better, please feel free to let us know. We hope to have the pleasure of hosting you again in the future!

8/10 Bueno

Eduardo

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel, beware of the reviews, the rooms are totally average size, very far away from what would be considered a “very small room”. Location is unbeatable. The only issue it’s indeed the internal noise, we could hear people walking on the hallway and in the room above. Very little to do, as it’s something structural. My only advice would be, when the hotel is not full like my case, to give more the rooms at the end. We were at the first room and the noise of people waking outside in the morning was very annoying. Still would go back, considering location, cleanness and price.
Respuesta de Casa Team, el 16 feb. 2024
Thank you for your feedback and for choosing to stay with us. We're glad you found our location unbeatable and appreciated the cleanliness and pricing of our hotel. We understand your concerns regarding internal noise, and we apologize for any inconvenience this may have caused during your stay. We appreciate your suggestion regarding room allocation and will certainly take it into consideration for future stays. We look forward to welcoming you back again in the future!