Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be good, and you appreciated the spacious and comfortable accommodations. However, we sincerely apologize for the inconvenience caused by the condition of the pool. Ensuring a clean and enjoyable environment for our guests is a priority, and we regret that the pool did not meet your expectations during your visit. Rest assured, we have addressed this issue with our maintenance team to ensure that such oversights are promptly rectified in the future. Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back for an even better experience. Please feel free to reach out to our team if there's anything specific we can do to make your next stay more enjoyable. Thank you for choosing our hotel, and we look forward to the possibility of hosting you again.

Osvaldo, thank you for sharing your rating with us! Glad that your recent experience was a positive one!

Thank you for sharing your feedback, ANA! There is indeed a Cuban restaurant at the hotel - Moreno's Cuba. Glad that you enjoyed the decor and found it to be cute. :)

We love seeing 5 stars!! Thank you for choosing to stay with us! :)

Hello Elena and thank you for sharing your feedback with us! We are glad that you had a great time here at Dorchester! It was a pleasure having you here during the holidays!

Beautiful review! Thank you for choosing to stay with us! Thrilled that you had such an enjoyable experience! We'd love to welcome you back again soon! :)

Thank you for sharing your rating with us, Stella! We are glad that you enjoyed the prime location that Dorchester is in. The restaurant (Morenos) plays music until a certain time. We apologize that you were inconvenienced by this. We hope that this wouldn't steer you away from staying with us again in the future.

Hello there Alejandra and thank you for sharing your feedback with us, and our future guests! We are glad that you were content with the service that our team provided you with. On another note we do apologize that you experienced several issues. We are always working to enhance our guests experience, so with our guests constructive feedback we know what areas need attention. Our pool was closed for yearly maintenance and deep cleaning. We allowed our guests to enjoy the pool and backyard area at our sister property, which is less then a block away.

What an outstanding review, Yesenia ! We are so glad you had such a great visit and can’t wait to do it all again. See you soon!

Thank you for sharing your feedback with us, Gladys! We apologize that you experienced issues with parking. We hope that you were able to bring this to our attention while you were in house, so we could have had the chance to resolve this for you.

Thank you for staying with us, daniel! Glad that your overall stay was an enjoyable one!

Thank you for sharing your feedback, Marcelo!! We are glad that your overall experience was a positive one! We hope that the next time that you come to Miami, that you will chose to stay with us again!

Thank you for choosing to stay here at Dorchester! We are glad that you enjoyed the prime location of our property! We hope to welcome you back again soon!

Thank you for sharing your feedback with us! Our team works hard to provide outstanding service to all of our guests. It pains us to read that is not what you experienced! We hope that you would be willing to give us a second chance!

Hello miriam and thank you for sharing your honest feedback! The location of Dorchester is prime! Being located right across the street from the beach, and blocks from all the hottest spots makes it very convenient. We strive to provide outstanding service to all of our guests, so it pains us to read that is not what you experienced! The bar and restaurant is a separate business located on the property called Morenos adjacent to the hotel. However, we will do our best to speak to their management so that it does not happen again!

We appreciate the time that you took to share your feedback, Ana Isabella! We are always working on enhancing our guests experience, so constructive feedback such as yours is truly appreciated! We will make sure to share your comments with the rest of our team so that they are also aware.

Thank you for sharing your honest feedback with us, and all of our guests! We work hard to provide an amazing 5 star experience to all of our guests! It pains us to read that is not what you experienced. We are glad that you enjoyed the location of our property as it is prime! We are constantly using odor eliminating sprays to make sure that everything smells great. We apologize that you weren't content with the smell. Just like the majority of the hotels on South Beach, we also charge a resort fee that covers all of the amenities that our guests love to enjoy. Once again, thank you for your feedback!

Glad that your overall experience was such a great time, thania! Come back again soon!

We thank you for sharing your feedback! It's great to read that your overall experience was a positive one! Morenos which is adjacent to the hotel serves breakfast, lunch and dinner. Also, as is the policy in most South Beach hotels, breakfast is not included in the room.

Thank you for the positive review, silvia! I’m glad you found the team to be helpful and the service a plus. Here at Dorchester we work hard to make sure that all of our guests are content! Come back soon! It would be our pleasure to host your following visit!

Thank you for your feedback! It's so great to read that you enjoyed the location of our property, along with the service that the staff provided you with! :) Come back soon!

Hello Roberto, We take all of our guests feedback very serious, and we thank you for sharing yours with us! We are just across the street from the beach, and just blocks from the hottest spots. We hope to welcome you back to Dorchester again in the near future!

Hello Ale and thank you for sharing your honest feedback with us, regarding your recent stay here at Dorchester. We are glad that your stay was a good one. Our team know the importance of providing outstanding service, so it's always great to know that is what our guests are receiving!! I wish that you would have brought the issue with the A/C to our attention. We would have sent maintenance up to take a look at it, if not moved you to another room. We want to make sure that when an issue arises, it gets tackled right away! We hope to have you as our guest again in the future!

Hello santiago, Our guests feedback means the world to us, so we thank you for sharing yours with us! Sounds like you had a great time here at Dorchester! The location is prime, and the service from our team is A+! Glad to know that you enjoyed both! Come back soon! We'd love to have you!

What a stellar review Fabián!! We are so glad to know that you had such a great time with us! We work hard to make sure that each and every guest is well take care of, and having a splendid time here at Dorchester! We would love to have you as our guest again! We hope to welcome you back soon!

Oh no GPM!!! We are terribly sorry for the less then enjoyable experience that you had with us!! We strive to provide an outstanding time to each and every guest! I wish that we were aware of both the inconvenience with the noise, and the AC while you were in house. We would have definitely worked to resolve these right away! I wish that you would give us a second chance, to be able to provide you with an all-out successful stay!