En la playa, camas de playa (con cargo), camastros y toallas de playa

Opiniones de Nautilus Sonesta Miami Beach

4.5 out of 5
Nautilus Sonesta Miami Beach
1825 Collins Avenue, Miami Beach, FL

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 100 de 210 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 53 de 210 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 29 de 210 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 210 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 10 de 210 opiniones" "

8.4/10

Limpieza

8.6/10

Servicio y personal

8.4/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

4/10 Malo

Roberto

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Location beach front
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 17 feb. 2024
Roberto, thank you for acknowledging our prime beachfront location. It's unfortunate that despite this, your overall experience fell short of expectations. We hope to have another opportunity to provide the quality stay you deserved to ensure a more enjoyable visit.

8/10 Bueno

Claudia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
My husband and I had a wonderful stay at Nautilus. Nice staff, excellent service.
Se hospedó 7 noches en enero de 2024
Respuesta de Customer Service, el 23 ene. 2024
Claudia, thank you for sharing your experience at Nautilus Sonesta Miami Beach. It's encouraging to learn that you and your husband found our service to be excellent. We'll ensure our team members continue delivering the top-notch service you expect. We cannot wait to welcome you back for another delightful stay.

10/10 Excelente

andrea

Se hospedó 2 noches en diciembre de 2023
Respuesta de Customer Service, el 11 dic. 2023
Andrea, it's great to hear you had a pleasant stay at the Nautilus Sonesta Miami Beach. We hope to welcome you back in the near future. Thank you for choosing us.

10/10 Excelente

DIEGO HERNAN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La propiedad esta bien respecto al mantenimiento, al llegar pedi un upgrade de la habitacion segun mi status de VIP access y me fue otorgada una habitación con vista al mar. Muy buena opción!!
Se hospedó 4 noches en septiembre de 2023
Respuesta de Customer Service, el 10 sept. 2023
Diego, estamos encantados de saber que tu estadía en Nautilus Sonesta Miami Beach fue encomiable y que pudiste utilizar tu estado de acceso VIP para una habitación mejorada. Esperamos darle la bienvenida nuevamente para otra estadía fantástica.

4/10 Malo

Miguel

No le gustó: Limpieza, servicio y personal, servicios
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service, el 18 sept. 2023
Miguel, it's disappointing to hear that your experience didn't meet your expectations. We strive to provide an exceptional stay for our guests, and we're saddened we didn't hit the mark this time around. We hope to have another chance to better serve you in the future.

10/10 Excelente

Rosa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 5 ago. 2023
Thank you for the amazing rating, Rosa!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Nautilus Sonesta Miami Beach soon!Thanks again for leaving your feedback!

10/10 Excelente

Greta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno todo
Se hospedó 1 noche en julio de 2023
Respuesta de Customer Service, el 7 ago. 2023
¡Gracias por la calificación de 5 de 5, Greta!Estamos encantados de ver cuánto disfrutó de su estadía en Nautilus Sonesta Miami Beach. ¡Esperamos recibirlo nuevamente en un futuro cercano! Gracias de nuevo por compartir.

8/10 Bueno

Marcelo

Se hospedó 2 noches en julio de 2023
Respuesta de Customer Service, el 21 ago. 2023
Thank you for sharing your thoughts with us, Marcelo!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Nautilus Sonesta Miami Beach.

8/10 Bueno

SERGIO

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Atención muy buena Costo para las sombrillas en la playa,, deberia ser parte de las amenidades gratuitas en el hotel
Se hospedó 3 noches en junio de 2023
Respuesta de Jeremy M., el 7 jul. 2023
Dear Sergio,Thank you for your review and providing us with your concerns and what we can do better. I will inform the appropriate personnel of your concerns. We're also glad you had an overall great stay.

8/10 Bueno

Brenda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No me proporcionaron las bebidas por ser socio Gold, el hotel te cobra por uso de alberca aunque no la hayas utilizado
Se hospedó 2 noches en junio de 2023
Respuesta de Jeremy M., el 28 jun. 2023
Estimada Brenda,Gracias por compartir su experiencia con nosotros aquí en Nautilus by Sonesta. Me entristece saber que no se le reconoció por ser miembro Gold de Expedia y no recibir sus beneficios. Los servicios de nuestro hotel se encuentran en el sitio web de Expedia, donde se informa a los huéspedes lo que cobramos y lo que ofrecemos en el hotel. Pedimos disculpas por los inconvenientes, pero en general esperamos que haya tenido una buena estadía.

10/10 Excelente

Natalja

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing customer service! We got the room upgraded and early check in. Staff is friendly, honest and caring. I left my sun glasses by the pool and pool attendant returned it to us immediately! Great experience! We will stay again and recommend it to everyone!
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Daniel

Le gustó: Limpieza y servicio y personal
I enjoyed the property and the staff was really nice. A gentleman at the desk gave me a great dinner recommendation. Unfortunately the property on both sides are under construction.. pretty loud…
Respuesta de Customer Service, el 3 may. 2024
Daniel, it's wonderful to hear that you had a pleasing experience with our hotel and found our team members to be accommodating. We regret any inconvenience the construction in neighboring properties might have caused you. While it's outside our control, we understand how it can impact the tranquility of your stay. We hope to welcome you back under quieter circumstances in future.

10/10 Excelente

Brendan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024

10/10 Excelente

Brian G

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect/ great/ 5 star all
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Brian, thank you for your terrific feedback about your stay at Nautilus Sonesta Miami Beach. It's heartening to hear you had an outstanding experience. We strive to provide that perfect, top-notch service to all our guests. Looking forward to welcoming you back on your next visit to Miami Beach.

6/10 Aceptable

ilhan

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
Thank you for taking the time to submit this feedback, Ilhan.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love this place!!!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service, el 26 abr. 2024
Gregory, it truly warms our hearts to know you enjoyed your stay at Nautilus Sonesta Miami Beach! Your kind words and enthusiasm are appreciated. We look forward to welcoming you back on your next visit.

8/10 Bueno

Parthena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Isaiah and His Team at The beach towel and chair services was excellent
Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service, el 24 abr. 2024
Parthena, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. We're grateful for your acknowledgment of Isaiah and his team's exemplary beachfront services. We always strive to provide an enjoyable stay for our guests. Looking forward to serving you again on your next visit.

10/10 Excelente

Nikki

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 23 abr. 2024
Nikki, it's heartening to know you had a pleasant stay at Nautilus Sonesta Miami Beach. Our team values your feedback and we'd be delighted to welcome you back on your next visit to Miami Beach.

4/10 Malo

Jason

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
Cesar at front desk was rude while Vanda was exceptional and accommodating. Rooms were not that clean. Stains on couches and sheets. Elevator was broken, we never were able to go down an elevator, and most times we walked up the stairs. Probably 3-4 times we luckily caught the elevator up during our 4 night stay. No ventilation system in small bathroom. Best part of the resort was its location.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 22 abr. 2024
Jason, it's regrettable to hear that certain aspects of your stay didn't meet expectations. We appreciate your commendation of Vanda's exceptional service, as the team takes pride in providing welcoming and accommodating experiences. We're sorry for any inconvenience with room cleanliness and our elevator, your feedback will certainly guide our continuous improvement efforts. We understand the importance of a well-ventilated bathroom too. On a positive note, we're pleased you appreciated our prime location. We hope to have another chance to serve you better in the future.

10/10 Excelente

Chelsea

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great beach and pool service. Family friendly. Great location. Staff was very friendly (specifically Isaac and Briana)
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 19 abr. 2024
Chelsea, it's wonderful to hear about your positive experience at Nautilus Sonesta Miami Beach. Our team members strive to provide excellent service and genuine hospitality. We're thrilled Isaac and Briana made a positive impact during your stay. We truly value your kind words about our beach and pool, family-friendliness, and prime location. We look forward to welcoming you and your family back in the future.

10/10 Excelente

Etosha

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was friendly, close to the beach, restaurant was amazing.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Etosha, we're thrilled to hear that you enjoyed your stay at the Nautilus Sonesta Miami Beach. It's great to learn that our team members' friendliness, proximity to the beach, and the restaurant positively influenced your experience. We look forward to welcoming you back for another superb visit soon.

10/10 Excelente

Alexandre

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved the service at the beach, pool and room service
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 16 abr. 2024
Alexandre, it's delightful to know you cherished your experience at Nautilus Sonesta Miami Beach. We're glad to hear that our dedicated team members at the beach, pool, and room service helped enhance your stay. Your accolades mean the world to us, and we hope to welcome you back in the future for another top-notch experience.

8/10 Bueno

reuyling

Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 5 may. 2024
Thanks for the great rating, Reuyling!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Nautilus Sonesta Miami Beach soon, we'd love to have you back!

8/10 Bueno

Yonathan

It was fair
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service, el 15 abr. 2024
Yonathan, thank you for sharing your experience at Nautilus Sonesta Miami Beach. We're pleased you found your stay satisfactory and look forward to the opportunity to exceed your expectations in the future.

10/10 Excelente

Omid

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 13 abr. 2024
Omid, it's wonderful to hear that you appreciated the location of Nautilus Sonesta Miami Beach. Thank you for choosing our hotel for your stay, and we look forward to seeing you on your next visit.

2/10 Terrible

PETER

Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service, el 29 abr. 2024
We appreciate your feedback, Peter.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.

8/10 Bueno

Lee

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room was a good size and comfortable, but it needs floor rugs because the floor gets cold and slippery. The pool is very nice and had plenty of seating in or out of shade.
Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 6 abr. 2024
Lee, it's fantastic to hear that you found your room at Nautilus Sonesta Miami Beach to be spacious and comfortable. We appreciate your feedback regarding the floor conditions, and will certainly take it under consideration. It's delightful to learn that you enjoyed our pool and the abundance of seating options. We hope to have the pleasure of welcoming you back in the future.

10/10 Excelente

Dina

Se hospedó 4 noches en abril de 2024
Respuesta de Customer Service, el 26 abr. 2024
Dina, it's wonderful to see you had such a delightful stay at the Nautilus Sonesta Miami Beach! We truly treasure your five-star feedback and we're hoping to welcome you back for another fantastic visit in the near future.

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Great location but a lot of construction on either side so blasting music by the pool to drown it out. Nice staff, lovely lobby area and bar.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service, el 4 abr. 2024
Lisa, we appreciate your positive feedback about the Nautilus Sonesta Miami Beach. We're thrilled to hear you enjoyed our prime location, and the welcoming vibe in our lobby and bar. We understand the surrounding construction might have influenced the peacefulness around the pool area and we are hopeful for your understanding. Your kind words about our team members bring joy to us. We hope to welcome you back once again in future.

8/10 Bueno

Stephanie, Colorado Springs

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was nice but we could hear people next to us (a gentleman snore all night) and the water pressure was changing drastically as you shower. The rooms were clean and the waterfront rooms were nice. View of sunset of the ocean and city skyline are spectacular at the roof terrace.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Stephanie, it's wonderful to hear that you found the Nautilus Sonesta Miami Beach pleasing and appreciated the cleanliness of our rooms. We are glad that our waterfront rooms and the breathtaking views of the sunset and city skyline from our roof terrace added value to your stay. We regret to know about the issues you mentioned regarding sound-proofing and consistency in water pressure. We appreciate this feedback as it helps us identify areas for improvement. We hope to have you back to provide an even better experience next time.

8/10 Bueno

Johnny

Viaje familiar
The property was ok. For the price I expected it for it to be more clean.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 30 mar. 2024
Johnny, it's valuable to hear your feedback. We strive to provide a satisfy experience for our guests at Nautilus Sonesta Miami Beach. If there were cleanliness aspects that could have been improved during your stay, we certainly take note so we can better meet future guest expectations. We hope you will choose to stay with us again, so we can demonstrate our commitment to your comfort and satisfaction.

10/10 Excelente

Angie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent stay with easy access to the beach and room for 6!
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Angie, it's wonderful to hear that your stay at Nautilus Sonesta Miami Beach exceeded expectations! We're thrilled you appreciated the effortless beach access and spacious accommodations. We can't wait to welcome your group back for another stay in the future.

10/10 Excelente

Marta

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 15 abr. 2024
Marta, it's delightful to hear that you had an outstanding experience at Nautilus Sonesta Miami Beach. We truly appreciate your top rating on Expedia and look forward to welcoming you back in the near future for another splendid visit.

4/10 Malo

Jie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loud drilling noise from early in the morning. And oh boy, was my neighbor loud at night (Rated R). Need better noise insulating walls.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 25 mar. 2024
Jie, we're genuinely sorry to hear that noise disturbances affected your stay. We understand the importance of a quiet environment and we share your concerns about sound isolation. Rest assured, these comments have been passed along to the relevant team. We hope to have another chance to offer you a more enjoyable experience.

8/10 Bueno

Panagiota

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service, el 13 abr. 2024
Thank you for the 4/5 rating, Panagiota!We are excited to see that you had an enjoyable experience at Nautilus Sonesta Miami Beach. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Bueno

Twyla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en marzo de 2024
Respuesta de Ignacio Daponte - Hotel Manager, el 23 mar. 2024
Thank you for your rating, we hope to welcome you back soon!

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service, el 8 abr. 2024
Anthony, it's great to see your perfect rating! Your support means a lot to us at Nautilus Sonesta Miami Beach. We're looking forward to welcoming you back the next time you're in the area.

8/10 Bueno

Luis

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
The property is fine for both a business or pleasure stay
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 17 mar. 2024
Luis, it's delightful to hear that you find the Nautilus Sonesta Miami Beach to be a suitable choice for multiple types of visits, whether they be business-related or for leisure. We hope to have the pleasure of hosting you again in the future.

8/10 Bueno

tiffany

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 17 mar. 2024
We appreciate you sharing this positive rating, Tiffany!The comfort of our guests is important to us so we can't wait to see you back again at Nautilus Sonesta Miami Beach. We want to share an even more enjoyable experience with you next time.

6/10 Aceptable

israel

Viaje de negocios
Le gustó: Limpieza
The hotel is old style. The most view is with windows not with a curtain wall I ordered room service they serve it without forks as a fast food box.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 14 mar. 2024
Israel, thank you for your feedback regarding your recent experience. It's evident that some aspects did not meet your expectations. Our establishment indeed features a classic design, contrasted by modern amenities. We understand the matter regarding the windows and will take this into consideration for any future updates. Concerning room service, we typically strive for more catered presentation and will work to improve upon this detail. Your feedback aids us in enhancing the guest experience. We hope to welcome you once again in the future.

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our third stay at Nautilus was fantastic as usual! The staff is always very friendly and welcoming— special shout out to Shawn (pool crew, I believe that was his name) for going above and beyond. The only real problem we had was with all the construction work going on around the property, something that they have no control over.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 13 mar. 2024
Brian, it's wonderful to hear you enjoyed another delightful stay at Nautilus Sonesta Miami Beach! We're thrilled to know our warm and inviting team members, particularly by the pool, elevated your stay. While factors outside our property sometimes pose challenges, we strive to ensure your overall experience remains enjoyable. We appreciate your understanding. Looking forward to your fourth visit with us!

10/10 Excelente

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
10/10 staff was amazing and I had the best time. Hotel was beautiful and quiet yet near everything
Se hospedó 4 noches en diciembre de 2023
Respuesta de Customer Service, el 12 mar. 2024
Elizabeth, it's great to know you had such a wonderful time at Nautilus Sonesta Miami Beach. We are pleased that our team members made your visit incredible and you found the location to be convenient as well as serene. Thank you for taking the time to share your delightful experience. We look forward to welcoming you back in the future.

10/10 Excelente

Kayla

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service, el 31 mar. 2024
Kayla, we're thrilled to know you gave Nautilus Sonesta Miami Beach a perfect rating! We take great pleasure in ensuring our guests have a positive experience. We hope you'll choose to stay with us again in the future.

10/10 Excelente

Tom

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, amazing pool, good food, and right on the beach. Staff was friendly and helpful. Views were not great from our room facing a blank wall to the south, but we didn't spend much time there.
Se hospedó 4 noches en marzo de 2024
Respuesta de Customer Service, el 15 mar. 2024
Tom, it's wonderful to hear that you enjoyed the prime location, pristine pool, and delicious cuisine at Nautilus Sonesta Miami Beach. We're thrilled that our team members were friendly and able to assist you. We acknowledge that the view from your room might not have lived up to expectations, and we'll bear your feedback in mind for the future. Your satisfaction is important to us, and we can't wait to welcome you back for another enjoyable stay.

10/10 Excelente

Marci

Le gustó: Limpieza, servicio y personal, servicios
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 31 mar. 2024
Thank you for taking the time to leave this wonderful rating, Marci! We hope to see you again soon at Nautilus Sonesta Miami Beach so we can share yet another amazing experience!

4/10 Malo

Justine

Viaje en grupo
Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
I had higher expectations! Room was dirty.
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service, el 11 mar. 2024
Justine, we're truly regretful that you encountered issues with the cleanliness of your room during your stay. Maintaining a clean and comfortable environment is of utmost importance to us and we will certainly review your feedback with our housekeeping team members. Should you decide to give us another chance, we'll strive to exceed your expectations.

10/10 Excelente

Raymond

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful location within short walking distance from Lincoln Road. Friendly, attentive and helpful staff at the front desk, the pool, in the dining room, on the private beach ... everywhere. Wi-Fi connection was excellent. A gym would've been nice, but the hotel is small (only 8 floors), which is one of the things I like about it. I used to go to the Shelborne Hotel next door, but I now prefer the Nautilus. Also, terrific shower head!
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service, el 5 mar. 2024
Raymond, it's delightful to hear you enjoyed your stay at the Nautilus Sonesta Miami Beach. Our team members strive to provide friendly and attentive service to enhance your experience across all areas of the hotel. We're thrilled that our excellent Wi-Fi connection, proximity to Lincoln Road, and refreshing showers made your stay enjoyable. Thank you for preferring us over our neighbors. We understand your wish for a gym and appreciate the feedback. Perhaps next time you'll find the smaller scale of our hotel to be a charming quality. We can't wait to welcome you back.

8/10 Bueno

Pierre-Luc

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nil
Se hospedó 4 noches en febrero de 2024
Respuesta de Customer Service, el 5 mar. 2024
Thank you for taking the time to share your review with us, Pierre-Luc!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Nautilus Sonesta Miami Beach.

8/10 Bueno

Wendlyne DeGrace

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great walking distance to mostly everything
Se hospedó 5 noches en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
Wendlyne, we're thrilled you appreciated the prime location of Nautilus Sonesta Miami Beach. It's fantastic to read that you enjoyed accessibility to nearby attractions. We anticipate your next visit and hope to make it another delightful experience.

10/10 Excelente

Erica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff!
Se hospedó 3 noches en febrero de 2024
Respuesta de Customer Service, el 2 mar. 2024
Erica, it's delightful to hear about your positive experience at Nautilus Sonesta Miami Beach. We are glad our team members added to the warmth of your stay. We look forward to hosting you again in the future.