“The pool wasn't working. They should at least notify the future guests before their stay or offer a discount. We were hoping to spend some quality time in the pool because of the weather, but we had to go to other resorts and spend extra money to enjoy one. The hotel is nice, but the rooms need maintenance.”
“Family friendly resort, very beautiful and meticulously maintained daily. The staff was thoughtful and kind, nothing was overlooked. We felt welcome and were recognized as regulars by day 2. Between the pool and the ocean I had no need to leave the property. Food was delicious and very reasonably priced. Highly recommended. Room was turned at least twice a day, fresh towels and turn down service in the evening.”
“Our experience at the resort was disappointing mainly due to poor maintenance and lack of staff assistance.
First, the swimming pool was not properly maintained. There were tadpoles and insects in the water, which made it obvious that the pool had not been cleaned for a long time. We were told to wait while they cleaned it, so we went to do another activity. However, when we returned, no one was cleaning the pool and it was still in the same condition, so we were unable to swim.
We also paid...
“The staff were excellent even providing a laundry service for a nominal charge
The rooms were well kept. Well stocked rice cookers water heaters for coffee or tea purified water to drink
I thoroughly enjoyed it”
“The view from our hut was great.
The resort is NOT private. We had to change rooms becuase the beachfront cabana at the botton of the hillside was hardly a good room. kids were looking in our window as soon as we arrived, workers hanging out on the outside leaning against or desk railing as soonas we woke.There are random dogs wandering. Random people walking through a broken fence down by the shore area. One wouldn't dare swim in the water here. Trash is everywhere. The fountain at the...
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