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Opiniones de Best Western Plus Concord Inn

2.5 out of 5
Best Western Plus Concord Inn
320 Front St, Minocqua, WI

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 149 de 318 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 122 de 318 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 30 de 318 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 14 de 318 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 318 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

8.4/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en mayo de 2019
Respuesta de Becky Dudek GM, el 16 jun. 2019
Thank you Anonymous for your review. I am glad you enjoyed your stay with us. We appreciate your business and we look forward to seeing you again. Thank you

10/10 Excelente

Hilda, Ciudad de México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
la mejor ubiación
estuve muy contenta! pedí un cuarto en piso alto con vista al lago y me la dieron : )
Respuesta de Becky Manager, el 2 sept. 2016
Thank you Hilda for your review. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excelente

Paul

Great staff good bar
Se hospedó 2 noches en abril de 2024
Respuesta de Becky D GM, el 4 may. 2024
Thank you Paul for your review. We appreciate you letting us know you enjoyed your stay.

6/10 Aceptable

Debbie

Se hospedó 2 noches en abril de 2024
Respuesta de Becky D GM, el 4 may. 2024
Thank you Debbie for your review. We are sorry you didn't enjoy your stay with us. I am not sure of the issues you had. Thank you for letting us know.

10/10 Excelente

Sarah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel was clean with friendly staff. The view was beautiful. Bartenders were so much fun!
Se hospedó 2 noches en febrero de 2024
Respuesta de Becky D GM, el 15 feb. 2024
Thank you Sarah for your review. We appreciate you letting us know you enjoyed your stay with us. We value your feedback and look forward to seeing you again.

10/10 Excelente

RANDY

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very enjoyable stay
Se hospedó 10 noches en enero de 2024
Respuesta de Becky D GM, el 24 ene. 2024
Thank you Randy, We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Monte

Viaje familiar
Le gustó: Servicios
Se hospedó 1 noche en enero de 2024
Respuesta de Becky D GM, el 22 ene. 2024
Thank you Monte for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.Thank you

10/10 Excelente

Debra and Robyn

Se hospedó 2 noches en diciembre de 2023
Respuesta de Becky D GM, el 7 ene. 2024
Thank you Debra and Robyn for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. Beautiful view of lake
Se hospedó 1 noche en diciembre de 2023
Respuesta de Becky D GM, el 7 ene. 2024
Thank you Victoria for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

4/10 Malo

James

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de Becky D GM, el 2 ene. 2024
Thank you James for your review. I am not sure of the issues you had with our hotel but I am sorry you didn't enjoy your stay with us. Thank you for letting me know.

8/10 Bueno

Wendy

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Becky D GM, el 7 ene. 2024
Thank you Wendy for your review. We appreciate you feedback and hope you will come back and see us again.

10/10 Excelente

Leland

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was clean & relaxing. Employees were very friendly & accommodating. Will stay again when in the area. Received a nice discount for being a Best Western Plus club member.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Becky D GM, el 29 dic. 2023
Thank you Leland for your review. We appreciate you letting us know about your stay. We look forward to seeing you again.

8/10 Bueno

Lynn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Becky D GM, el 29 dic. 2023
Thank you Lynn for your review. We appreciate your feedback and look forward to seeing you again.

8/10 Bueno

Ryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean, quiet, nice jacuzzi/pool, cable tv, good location, decent breakfast. No complaints whatsoever!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Becky D GM, el 29 nov. 2023
Thank you Ryan for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Karan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This location was ideal! Within walking distance of many points and places of interest. Overlooking the lake. One of the cleanest and friendliest hotels we've ever stayed at. I would highly recommend this location!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Becky D GM, el 26 nov. 2023
Thank you Karan for your review. We appreciate you letting us know you enjoyed your stay.

8/10 Bueno

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en octubre de 2023
Respuesta de Becky D GM, el 21 oct. 2023
Thank you Paul for your review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 Aceptable

Pamela

Viaje en pareja
No le gustó: Servicio y personal
I didn't like the first staff member see snapped on us out when to check in. Very rude. It was very quite and clean
Se hospedó 3 noches en octubre de 2023
Respuesta de Becky D GM, el 14 oct. 2023
Thank you Pamela for your review. I am sorry you thought I was snapping at you at check in. That was not my intentions. Our 3:00 check in is firm due to staff shortages. When girls are doing 18 rooms a day, it hard for them to get all the reserved rooms done and if We at the front desk are continuously running to them and stopping what their doing to run to another room it makes it even harder for them I am sorry. Thank you for letting me know.Thank you

6/10 Aceptable

Kristina

Viaje en pareja, Viaje con mascota
It was great we could bring a dog, staff was friendly. However, our room had lights from outside shining in with no way to block out. Also door had gaps where light could get through which the dog would bark because he could see shadows and hear people in the hallway.
Se hospedó 1 noche en octubre de 2023
Respuesta de Becky D Gm, el 12 oct. 2023
Thank you Kristina, for your review. I am sorry about the light shining in your room. When they put the curtains up they didn't adjust properly and we have been short staff and are trying to get to them to fix. I will have maintenance see if he can adjust door. I am sorry. Thank you for letting us know.

8/10 Bueno

Jen

Se hospedó 2 noches en octubre de 2023
Respuesta de Becky D GM, el 26 nov. 2023
Thank you Jen for your review. We appreciate you letting us know you enjoyed your stay.

6/10 Aceptable

Richard

Viaje en grupo
No le gustó: Condiciones de la propiedad
Heater/ac didn’t work properly. Bathroom door back was half painted. Toilet seat didn’t fit properly. Great location!
Se hospedó 2 noches en octubre de 2023
Respuesta de Becky D GM, el 7 oct. 2023
Thank you Richard for your feedback. I am sorry you didn't enjoy your stay with us. Did you inform the front desk about the A/C unit. They could of moved you to another room or had maintenance check to see what was going on to fix it? I will have the check all the rooms to see what door is not painted. I am sorry. We are short staff and most of my staff is doing double duties and multiple job. Again I am sorry. Thank you for letting me know.

10/10 Excelente

ROBERT, Greendale

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great. Breakfast, fast check in and check out, Clean.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Becky D GM, el 27 sept. 2023
Thank you Robert for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Jean

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All rooms redone. Pool nice. Breakfast good
Se hospedó 2 noches en septiembre de 2023
Respuesta de Becky D GM, el 20 sept. 2023
Thank you Jean for your review. We appreciate you letting us know you enjoyed your stay with us. We're glad you enjoyed breakfast / pool and rooms. Thank youWe look forward to seeing you again.

10/10 Excelente

Sally

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay
Front desk staff were great and our room was clean and comfortable. Breakfast was delicious and the lady that took care of the breakfast room was friendly and very informative regarding other attractions in the area.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Becky D GM, el 17 sept. 2023
Thank you Sally for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.

10/10 Excelente

Richard, New Berlin

Viaje en pareja
Le gustó: Servicios
It is average nothing really outstanding. Adequate
Se hospedó 1 noche en septiembre de 2023
Respuesta de Becky D GM, el 15 sept. 2023
Thank you Richard for your review. We appreciate your feedback. Sorry you were not happy with our hotel. Thank you for letting us know.

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Would recommend
Hospitality was excellent. Walking distance to a lot of things was nice.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Becky D GM, el 26 nov. 2023
Thank you Pamela for your review. We appreciate you letting us know you enjoyed your stay.

8/10 Bueno

Gina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overnight trip with 4 of our children. The room was spacious and comfortable for all of us. The hotel is older, floors a little squishy in spots, the doors very sticky BUT that was part of the charm as well. Loved the closet spaces, we didn't have to trip over our luggage and bags. Walls were somewhat freshly painted, room was clean. Hotel was quiet. Staff friendly. Pool area was well kept and clean, which seems to be harder to come by these days. We will definitely stay again when we return to the area to explore more.
Se hospedó 1 noche en agosto de 2023
Respuesta de Becky D GM, el 4 sept. 2023
Thank you Gina, for your review. We appreciate you letting us know you enjoyed your stay with us. Yes we are an older hotel but remodel 3 yrs ago. Glad you and the family had the chance to enjoy the pool area. We look forward to seeing you again in the future. Thank you

10/10 Excelente

Rita

Se hospedó 1 noche en agosto de 2023
Respuesta de Becky D GM, el 17 sept. 2023
Thank you Rita for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

8/10 Bueno

Donna

Viaje familiar
Le gustó: Servicio y personal
We enjoyed the complimentary full breakfast each day, it was very good. Staff at hotel were quite friendly. One thing though, I didn't have a hair dryer in my room and called down to the front desk. They were'nt able to help me. Very disappointed. There was a funny smell in bathroom, and I think it might be they need a new shower curtain. . Also, I didn't think the mattress was very comfortable. The cleaning staff did a great job and were very friendly. The breakfast staff were very friendly also. We did enjoy our stay.
Se hospedó 3 noches en agosto de 2023
Respuesta de Becky D GM, el 21 ago. 2023
Thank you Donna, Blow dryers are located in the closet in a black bag. They usually hang them near the Iron board. I am sorry that my staff didn't acknowledge that or let you know. I will look to see who was on when you called down. The mattresses are brand new. We just purchased 2 months ago. I am sorry. Thank you for letting me know. I will check on what is smelling in room. Shower curtains are change every day. Thank you.

4/10 Malo

Ruth

No le gustó: Limpieza, servicio y personal, servicios
The room hadn’t been cleaned when we checked in after 4;00 and cleaning crew had gone home and no one could clean the room. The whole complex looked tired and the property is at least 40 years old. 0ver $200 a Night,
Se hospedó 3 noches en agosto de 2023
Respuesta de Becky D GM, el 18 ago. 2023
Thank you Ruth for your review. I am sorry about the room and I am glad we were able to move you right away to a different room. We had 1 person cleaning 18 rooms because of staff shortage. We also upgraded you to a lakeview room. We are newly remodeled in 2021, I am sorry you think we are outdated. We appreciate your feedback. Thank you for letting us know.

10/10 Excelente

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
The hotel and pool are in really good condition. You can tell the building has been around for a while due to the layout of the room, but the up-keep and general conditions were great. Staff was really nice, location was ideal!
Se hospedó 2 noches en agosto de 2023
Respuesta de Becky D GM, el 18 ago. 2023
Thank you Nicole for your review. We appreciate you letting us know you enjoyed your stay with us. We were newly remodeled in 2021. Glad you enjoyed the pool. We look forward to seeing you again sometime.

10/10 Excelente

Susan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a 3 night stay and everything about the motel was better than we ever expected. We had a beautiful view of the lake which must have been an upgrade because we had booked a room with a partial view. It was a short walk to downtown and restaurants. The room was clean and spacious for two and the staff was very friendly. Would definitely stay again!
Se hospedó 3 noches en agosto de 2023
Respuesta de Becky D GM, el 13 ago. 2023
Thank you Susan, We appreciate you letting us know you enjoyed your stay with us and we look forward to seeing you again.Thank you

10/10 Excelente

Shawn

Se hospedó 1 noche en agosto de 2023
Respuesta de Becky D GM, el 6 ago. 2023
Thank you Shawn for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.

6/10 Aceptable

Troy

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Se hospedó 1 noche en julio de 2023
Respuesta de Becky D GM, el 26 jul. 2023
Thank you Troy for your review. We appreciate you letting us know about your stay.

10/10 Excelente

Pam

Se hospedó 1 noche en julio de 2023
Respuesta de Becky D GM, el 26 jul. 2023
Thank you Pam for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 Excelente

Natalie

Se hospedó 2 noches en junio de 2023
Respuesta de Becky D GM, el 26 jul. 2023
Thank you Natalie for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 Excelente

Linda

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always enjoy staying here.
Se hospedó 1 noche en junio de 2023
Respuesta de Becky D GM, el 30 jun. 2023
Thank you Linda for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 Excelente

becky

Se hospedó 1 noche en junio de 2023
Respuesta de Becky D GM, el 11 jul. 2023
Thank you Becky for your review. We appreciate your feedback and happy you enjoyed your stay with us.Thank you

10/10 Excelente

Timothy

Se hospedó 1 noche en junio de 2023
Respuesta de Becky D GM, el 11 jul. 2023
Thank you Timothy for your review. We appreciate your feedback. We are happy you enjoyed your stay with us. Thank you

10/10 Excelente

Marshall, Saint Paul Park

Le gustó: Limpieza y servicio y personal
Great location!
Se hospedó 1 noche en mayo de 2023
Respuesta de Becky D GM, el 31 may. 2023
Thank you Marshall, for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.Thank you

10/10 Excelente

Lynn

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love this spot! Becky is amazing. Wonderful staff! The bartender rocked!! Thanks
Se hospedó 1 noche en mayo de 2023
Respuesta de Becky D GM, el 4 may. 2023
Thank you Lynn for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bueno

Meredith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2023
Respuesta de Becky D GM, el 4 may. 2023
Thank you Meredith for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again

10/10 Excelente

Jeff

Se hospedó 1 noche en abril de 2023
Respuesta de Becky D GM, el 25 abr. 2023
Thank you Jeff for your review. We appreciate you letting us know you enjoyed your stay with us. We appreciate your business and value your feedback. We look forward to seeing you again.

8/10 Bueno

Sarah

Viaje en grupo
Se hospedó 3 noches en marzo de 2023
Respuesta de Becky D GM, el 15 mar. 2023
Thank you Sarah, for your review. We appeciate you letting us know you enjoyed your stay with us. We hope you will come back and see us again.Thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2023
Respuesta de Becky D GM, el 12 mar. 2023
Thank you Anonymous, We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again. Thank you

8/10 Bueno

Katie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Parking was limited, small parking lot. I booked a room with a lake view but didn’t get any view (roof of pool area outside our window). Breakfast was good. Beds were comfortable. Hotel was adequate for what we needed for the weekend
Respuesta de Becky D GM, el 7 mar. 2023
Thank you Katie for your review. I am sorry about your lakeview room, but the room you had was what was booked through the third party. We have no control over that. I am glad you enjoyed your stay with us and hope you will come back and see us again.Thank you

10/10 Excelente

Brian

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was friendly, great location for snowmobiling.
Respuesta de Becky Dudek GM, el 18 ene. 2023
Thank you Brian, for your review. We appreciate you letting us know you enjoyed your stay with us. We appreciate your business and we value your feedback. We look forward to seeing you again.

8/10 Bueno

Mike

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Respuesta de Becky D GM, el 15 mar. 2023
Thank you Mike for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

8/10 Bueno

Jesse

Se hospedó 1 noche en diciembre de 2022
Respuesta de Becky D GM, el 15 mar. 2023
Thank you Jesse for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

10/10 Excelente

Rebecca

Se hospedó 1 noche en noviembre de 2022
Respuesta de Becky D GM, el 15 mar. 2023
Thank you Rebecca, for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

10/10 Excelente

Judy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice and clean and staff was very friendly and helpful
Se hospedó 2 noches en octubre de 2022
Respuesta de Becky D GM, el 24 oct. 2022
Thank you Judy for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again. Thank you