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Opiniones de Days Inn by Wyndham Semmes/Mobile

2.5 out of 5
Days Inn by Wyndham Semmes/Mobile
7688 Moffett Road, Mobile, AL

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 138 de 492 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 157 de 492 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 76 de 492 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 65 de 492 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 56 de 492 opiniones" "

7.4/10

Limpieza

8.0/10

Servicio y personal

6.0/10

Servicios

7.0/10

Condiciones de la propiedad

6.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

elizabeth

Se hospedó 1 noche en marzo de 2023
Respuesta de Catherine Deckard (Front Desk Agent), el 21 abr. 2023
Elizabeth, thank you for your kind review. We are so glad that we were able to provide you with a comfortable and satisfactory stay. Thank you for choosing Days Inn. We hope to see you again soon.

10/10 Excelente

Josefa

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La puerta del fuatto estaba rota
Se hospedó 1 noche en diciembre de 2022
Respuesta de Michelle, el 14 feb. 2023
Thank you for your review. We are under new ownership and take all input into consideration. I hope that this problem was brought to the front desk so that it could be addressed for you.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en julio de 2019

8/10 Bueno

Maria antonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2017

10/10 Excelente

Samuel, Orlando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Súper
Estuvo muy buena la estadía El hotel a 15 minutos de la 10 pero valió la pena todo muy chevere,el hotel está como nuevo.

10/10 Excelente

Victoria

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Night desk person was very friendly, helpful and went above and beyond.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kevin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I reserved my stay and they didn’t let me check in. They stole $215 dollars from me. I submitted a complaint and never even got a response back. Terrible experience.
Se hospedó 3 noches en abril de 2024

4/10 Malo

Kenneth Wayne

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was extremely unsafe and filfthy for paying customers. The property had numerous chairs, desks, broken lamps, old worn/soiled mattresses scattered in the hallways, dining room and emergency exits.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Victoria

Viaje en pareja, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had to go and buy things to clean and the oher couple we were traveling with had to have room changed because there was blood on tgeir sheets
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Kristen

Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Stephanie

Viaje en pareja
This is a great place if you are just staying for a night. There is no WiFi, no dining or drinks. There are a couple fast food places nearby but it’s the generic McDonalds, Burger King, pizza - the mattress, linens and pillows are thin and cheap so I would bring my own pillow and extra blanket. The staff was professional but if you had a special request it was met with a rude attitude like even for one extra towel.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Roy

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
The people at the front desk could be a little more friendlier
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Charles

Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
TV was broke, iron was broken. Requested towels never received any.
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

brandie

Viaje familiar
Le gustó: Limpieza y servicio y personal
Friendly staff, but it has a musky stinky smell in lobby and in room, like wet dirty carpet. But it looked clean and well taken care of.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Patrick

Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Cody

Viaje familiar con niños
Le gustó: Limpieza
Nice customer service
Se hospedó 2 noches en febrero de 2024

2/10 Terrible

Mark

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disgusting hotel. Blood stains on the sheets, dirty worn carpet in the room, cracked bathroom counter held up by a 2x4 screwed to the wall. I wouldn't take a hooker from a trailer park there. Walked in, checked out the room and checked out. They wouldn't give me a refund. Hopefully they put my money towards repairs, new sheets and cleaning. I ended up at the Saraland Baymont, much better and worth the gas and time.
Se hospedó 2 noches en enero de 2024

4/10 Malo

Raven

Se hospedó 2 noches en enero de 2024

8/10 Bueno

timothy

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

8/10 Bueno

eugene, Atlanta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff, front desk, Ms. Michelle, was Amazing. She seem to run the whole hotel alone. All the other staff were very kind & helpful.
Se hospedó 6 noches en diciembre de 2023

2/10 Terrible

Veronica

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is DIRTY. The single serve shampoo bottle has been opened and used, the doors/walls/switches have dirty hand smudges, there was a pimple patch in the walkway coming into the room, and there are no flat sheets. The pillows are lumpy trash you’d get when you slept over at *that* relative’s house. They’re literal trash. There is no bag for the ice bucket, and there aren’t any disposable cups in the room. The bathroom door handle is broken and the door doesn’t latch. The bathtub faucet runs and can’t be shut off. I really don’t think I can find a redeeming quality in this place. For the price, stay somewhere cheaper closer to the city. I thought it would be nicer but it’s a seedy area and the property isn’t very nice. I would have preferred to spend less on something equal in quality and location and closer to the city.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rayphiel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's okay.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Michelle S, el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Melissa

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was very affordable and comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Michelle S, el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Henry

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en octubre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Thomas, Naples

Viaje familiar
No le gustó: Servicios y condiciones de la propiedad
Hallways were dirty and smelly, elevator smelled like a cigar parlor. Room had sink and tub drain’s stopped up. Breakfast room was not set up and expired food was offered.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Tammy

Viaje en pareja
No le gustó: Servicios
This facility had a strong smell of smoke. When we stepped off the elevator we could smell a stronger smoke smell, as If someone was actively smoking. The room was the same. I have severe allergies and asthma and can’t tolerate smoke. We didn’t stay. I was told no refund.
Se hospedó 1 noche en octubre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Tonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Michelle S, el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Todd

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Television in the room was worn out. Picture was fuzzy and the sound was garbled.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bueno

Keith

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Tonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Cathy

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was fo e, except l had no desk chair. I was able to take a chair from the dining area the next night.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Brandi

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don’t stay here!
The sheets had gray sticky cloth on them and some housekeeper came to bring “ clean sheets”…. Didn’t spend long in the room because it STUNK of MUST and I’m Smoke. Carpets were disgusting. Roaches I’m the room. Service and breakfast was the worst! Waffle maker was burned inside. Worst hotel experience ever
Se hospedó 1 noche en septiembre de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
Here at Days Inn we highly value our guests opinion. We are under new ownership and about to remodel the property. We will be looking forward to revisiting our property in the future, thank you for choosing Days Inn in Semmes! Catherine DeckardFront Desk Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Our team would love to hear your feedback. Here at Days Inn we highly value our guests opinion. We will be looking forward to seeing you again and as always, thank you for choosing Days Inn in Semmes! Catherine DeckardFront Desk Manager

8/10 Bueno

Tonya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fast and friendly people.
Se hospedó 1 noche en agosto de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

2/10 Terrible

Jennifer

No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en agosto de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

8/10 Bueno

Felicia

Le gustó: Servicio y personal y condiciones de la propiedad
While the staff was great and the stay was good the room was a little dirty. The curtains has smoke stains(assuming from when people used to smoke in the room) the top red blanket was stained with small burn holes. I would stay again just hoping the rooms get a little more cleaned
Se hospedó 2 noches en julio de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

6/10 Aceptable

Latoya

Se hospedó 1 noche en julio de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

4/10 Malo

Alex

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Way too expensive for the quality of the stay
Se hospedó 1 noche en julio de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

8/10 Bueno

Katrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

4/10 Malo

Jason

Se hospedó 1 noche en julio de 2023
Respuesta de Catherine Deckard (Front Desk Manager), el 11 sept. 2023
We hope that you enjoyed your stay here at Days Inn and that it was all you hoped it would be. Here at Days Inn we highly value our guests opinion. We will be look forward to seeing your reviews and as always, thank you for choosing Days Inn in Semmes! See you soon!Catherine DeckardFront Desk Manager

2/10 Terrible

Richard

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Worst Hotel stay I've ever had. Got in late, around 3am, front desk clerk was nice but didn't know how to process the Expedia reservation. Finally got to room and was sweltering hot. Took forever to get the A/C to cool the room. FILTHY ROOM. Someone's leftover deodarant was still on top of the window A/C. Filthy stained carpets, bed covering. Creaky and bowed beds. Wife and I kept rolling into each other in bed. Unfinished paint job in the bathroom. Felt like I needed decontamination after. I will never stay at a Days Inn again.
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Casey

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The AC barely worked, half the shower curtain wouldn’t hang due to broken hangers, staff were unconcerned about the issues. Vending machines were legit empty. Continental breakfast consisted of old hard biscuits, coffee with no condiments to go with it. HORRIBLE EXPERIENCE. Better off sleeping in your car.
Se hospedó 1 noche en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bueno

Nicole

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
staycation
Our room wasn't ready, so I was given another room. Breakfast was decent, but out of a lot of items.
Se hospedó 1 noche en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Malo

kimberly

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
AC didn't work properly, unruly and disrespectful owner, and breakfast that wasn't suitable for an animal to eat. I understand why the owner had to work all areas. Attitude is horrible.
Se hospedó 2 noches en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excelente

Allison

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly.
Se hospedó 1 noche en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Rafael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Kimmie

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room was dirty. Good on drink on the walls. Good crumbs in the floor.
Se hospedó 1 noche en junio de 2023
Respuesta de Michelle S., el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

Ashlie

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Roach Motel
We booked through Hotels.com, like we always do. We came into town from 3 hours away for a softball tournament, checked in late. We walked into room and it immediately smelled DISGUSTING and stale. All lights were unplugged and we could not see, so I was attempting to find a light. Once I got lamp plugged in and on, My 5 year old says to me Mama there’s a bug. I turned to find and LIVE ROACH running across the wall. My husband tried to get over there to kill it but the roach ran down behind the cabinet the fridge is in and was inaccessible. We then looked and there was ACTUAL GREEN SNOT wiped allover the wall to the right of the bed and what appeared to be vomit on the frame of the other queen bed. This is disgusting and completely inexcusable. We immediately went to front desk to tell them we were not staying there. It’s take me multiple attempts to get my money back. We will not be staying at any Days Inn again and this hotel itself needs to be avoided at all costs! I only wish I had gotten a picture of snot and roach but was trying to get out of there as quickly as possible!
Se hospedó 1 noche en mayo de 2023
Respuesta de Michelle S, el 15 dic. 2023
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Semmes/Mobile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.