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Opiniones de Grandiosa Hotel

3 out of 5
Grandiosa Hotel
3 Ramparts Close, Montego Bay, Saint James

Opiniones

6.6
Puntuación de 10, es decir, Excelente. Basada en 140 de 674 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 192 de 674 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 177 de 674 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 80 de 674 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 85 de 674 opiniones" "

7.2/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

6.4/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Purificación

No le gustó: Condiciones de la propiedad
Mejorar bastante i
Bueno, la cama muy cómoda para dormir, el resto necesita renovarse y los que venimos de fuera, por el jet lag, necesitamos tomar café o desayunar muy temprano y no hayningun lugar ,ni en el hotel ni cerca hasta las ocho a.m para poder hacerlo, y esa hora es ya la hora del almuerzo en europa. Poner minimo, una máquina expendedora de cafés, gracias.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Grandiosamente mslo
Mala atención personal, no es un hotel de 3 estrellas, mal olor, no regulación de agua caliente, en general Grandiosanente mslo
Se hospedó 1 noche en agosto de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
RECOMENDACION
No lo recomendaria si no se cuenta con vehiculo para trasladarse, ya que el hotel esta en una colina a por lo menos 2.0km de los sitios de interes, la entrada del hotel esta por la parte de atras y no cuenta con servicio de transporte hay que bajar para tomar un taxi y son sumamente caros.

2/10 Terrible

Charlene

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Feeling Scammed and need support from Hotels.com!
I paid over $1800.00 to stay at the Grandiosa between 5/26-6/15/20 and they were not open for business due to COVID-19. I have made numerous calls with no response. Hotels.com have tried as well with no response. I don’t believe that they are still a functioning hotel. I am demanding my money back and I demand that Hotels.com intervene and make sure that my money is returned! So far I have been told that my money is non refundable. How can this be so if I never received what I paid for to no fault of my own. I wanted to book for a later date but As I stated they have not returned my calls or Hotels.com. I feel scammed and feel this to be fraudulent practices. I am a senior citizen who thought that I could depend on Hotels.com to ensure fair practices by the hotels they advertise. The jury is still out!
Se hospedó 20 noches en mayo de 2020

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2018

6/10 Aceptable

Cliente verificado

Did not stay as we pulled up outside there was work person carrying out workso Decided not to stay or check in
Se hospedó 1 noche en marzo de 2020

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Servicios
Did not know it was undergoing renovation. No running water when I checked in. Staff was pleasant. Room was clean, however.
Se hospedó 1 noche en enero de 2020

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was construction the hotel was not ready fo3 guest and you huus are making it seem like a all inclusive and its not.
Se hospedó 12 noches en enero de 2020

8/10 Bueno

Abdul, Brooklyn, New York

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s ok for me. As I was out all the time, construction is going on during the day and this is due to the fact to expand and makes the property a more better place. Very affordable and cheap compare to other hotels around, very close to Doctors cave beach, hotel, and the main town.
Se hospedó 5 noches en enero de 2020

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room is renovated with brand new showers and furniture, it’s clean with daily housekeeping
Se hospedó 4 noches en enero de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 9 noches en enero de 2020

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I will come back.
The staff was amazing. Not rated 5* simply because the hotel is under renovations. It is a lovely hotel and the pool is terrific. The renovations will make the hotel even better especially with the addition of an elevator. They had free tea and coffee along with use of a microwave because the restaurant is currently closed. They offered free shuttle to a nearby restaurant for breakfast which was nice. For dinner we walked to Peppa’s restaurant about one block away. Very lovely setting and yummy food. The staff at Grandiosa were very pleasant and accommodating. I will stay again. Can not wait to see the completed Reno’s.
Se hospedó 2 noches en enero de 2020

2/10 Terrible

Cliente verificado

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
Every time was bad room was a mess they don’t clean your room properly formal over there having renovation nobody tells you when your book deal that they was having renovation you cannot get hot water it was totally a mess going back there one percent
Se hospedó 9 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en diciembre de 2019

2/10 Terrible

Davion

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Should be closed during renovations
They should not be open to guest right now during their renovations. They start banging at 7am and it goes ALL DAY. The restaurant is closed, the bar is closed, and your afraid to get in the pool because they are doing construction. Its not close to anything (except the airport) so you have to walk down the street to find anything. The staff is okay, its not their fault. I should've read the reviews and paid attention. If your reading this, DO NOT STAY THERE until they confirm the renovations are done. The hotel is probably beautiful when they are in full operation.
Se hospedó 2 noches en diciembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, condiciones de la propiedad
The property is being upgraded to provide proper services for staff in the future. Staff is still accommodating
Se hospedó 2 noches en diciembre de 2019

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very poor condition known TV no telephone no restaurants floors are very dirty too much Construction nobody to talk to about anything need to close and Remodel and open robbing us of our hardworking money that's not fair
Se hospedó 4 noches en diciembre de 2019

10/10 Excelente

JoyR, Brooklyn NY

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was friendly and nice, there was adequate parking, Wifi signal was strong and the room was clean and comfortable.
Se hospedó 5 noches en noviembre de 2019

6/10 Aceptable

Hydeawaymam, NYC

Viaje de negocios
Le gustó: Limpieza
The location it was very close to the airport that's a plus
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

NG

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Property under major construction. It’s a tip. Dust everywhere. Online Photos of rooms very misleading. Very disappointing. Ceiling/player peeling in bathroom and closet. Door lock and safety chain was flimsy and inferior. 0n a positive note: AC worked great. Bed linen was clean and fresh smelling.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Chan, Toronto

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
I like how private the property was compared to other hotels. The property was under renovation and I was not aware. The staff was friendly and helpful. Also, there is no wifi in the rooms, only in the common areas, which was ok. I'd visit again after the renovations are complete though.
Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was amazing. Great people. And close location
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Owen

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I like where it is it easy to go in town and it gives you good view
Se hospedó 24 noches en noviembre de 2019

2/10 Terrible

Drew

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios
They are doing work and you can’t sleep on the day time
Se hospedó 4 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Condiciones de la propiedad
This property is undergoing renovation so there was a fair amount of noise during the daytime. Additionally, the restaurant at the property is closed during the renovation. Though they do provide a shuttle service to their sister property, I found it very inconvenient.
Se hospedó 5 noches en noviembre de 2019

4/10 Malo

Lydia

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Do not recommend
Hotel was under construction so there was alot of noise. Restaurant was closed.
Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

Clinton, Stone mtn. Ga. 30083 usa.

Viaje de negocios
Le gustó: Servicio y personal
It's location. However, it's not a walking distant to the heart of the town/hipstrip.
Se hospedó 13 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en noviembre de 2019

10/10 Excelente

Marcello, Seattle, WA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean swimming pool and amazingly friendly staff. The property is under renovation at this moment so it's understandable that all hotel functions, such as kitchen and overall facility neatness, but Grandiosa Hotel is going to be great when work's done!
Se hospedó 1 noche en noviembre de 2019

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en noviembre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en octubre de 2019

10/10 Excelente

Eve, Montréal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tranquille. Parking. Belle vue. Sécuritaire.en rénovation. Les nouvelles chambres sont magnifiques
Se hospedó 7 noches en octubre de 2019

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Needs a complete renovation. Exterior, bathrooms, painting, etc.
Se hospedó 1 noche en octubre de 2019

2/10 Terrible

Cliente verificado

Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Lav, Fl

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ocean view... property under construction but still beautiful.. loved the pool n loved my room. Walking distance to the beach
Se hospedó 1 noche en octubre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
First thing no hot water the pool was Dirty they were doing construction The place was a mess
Se hospedó 7 noches en octubre de 2019

8/10 Bueno

michael

Viaje familiar
Le gustó: Limpieza y servicio y personal
This hotel has a lovely pool, friendly staff and convenient location. It was recently bought over by a new owner and is going through extensive redecoration and internal refurbishment. There is currently no kitchen or drinks services/sales. Hot water is sporadic too. Internet is available in the reception lounge.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Amanda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Happy with accommodation
I stayed only one night. Would like to see different better quality soap in bathroom. Was fairly quiet, could hear barking dogs during the night - hard to control this I guess. I know renovation is taking place, but would have loved dining area to be open for business; or at least a tray of bottled water, tea, light food etc for guests to help themselves.
Se hospedó 1 noche en octubre de 2019

8/10 Bueno

Nadine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Sashanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was wonderful and the staff was great..
Se hospedó 4 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
It's centrally located but they are under renovation so I had no access to the kitchen. I had to go out for dining. Otherwise, it will always be my go to place.
Se hospedó 7 noches en septiembre de 2019

10/10 Excelente

Sophiemika, Bruxelles

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very good welcome with miss marcia....beautiful view from the terrasse
Se hospedó 1 noche en septiembre de 2019

8/10 Bueno

Stacy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice view
Nice view. Hotel is located on the top road so it’s not right on the beach, but you could see the beach from some rooms. The restaurant is under renovation. It have steps and no elevator. I was told they are working on installing a elevator. The WiFi only works in lobby area. AC was cold and the water did get hot. The bed was a lil hard. No refrigerator nor microwave in the rooms. Can get in town for 100jmd . Staff at front desk were very helpful. Nice place to go and getaway from everyone. Beach about 20 minute walk and airport less than a 5 minute drive from property. I will return.
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Dale

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Unknown

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It’s amazing,they are all like family.....I love them
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en agosto de 2019

4/10 Malo

Cliente verificado

Viaje en grupo, Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Hotel em reforma, sem internet, sem restaurante para café da manha. A noite faltou agua no chuveiro. Nao recomendo para ninguem.
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2019