Castillos en Montes Balcanes

“L’endroit est magnifique et le vin est bon. Mais on a eu le droit à un accueil glacial. On avait l’impression de déranger. Pour le dîner on a pris l’option cinq plats cinq vins. Les étaient tous très bons, la nourriture pas du tout à la hauteur. C’était notre 7e hôtel en Bulgarie et notre première déception. ”

“Excelente relación calidad-precio, buenas instalaciones, piscina y spa de lujo, mejorable el colchón y la limpieza.”

“.super,super,super,super,super”

“I would not rate our room as a 3 star experience. The room was clean, but the door of the fridge cupboard was broken, and the bathroom ventilator was not working, so water in the bathroom did not clear quickly. The shower was a wet-room, so everything in the bathroom got wet when you had a shower. The hotel needs to have a proper system of drying the bathroom after taking a shower. The cleaners were very nice and polite, but they couldn't understand the problems very well. Also, was it really...

“.”

“Clean room, friendly staff,-digital check in, surrounding area.”

“Except for one person, the staff is unable to communicate in English. Room was huge, but the furniture was pretty old and worn out (especially that horrible carpet). Spa was not worth it either. Small variety for breakfast, but I appreciated having those Bulgarian pastries. Overall, the hotel was comfortable but it completely lacked the "luxury" feeling advertised.”