Casa completa

MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room

Galería de fotos de MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room

Televisión, chimenea y libros
Exterior
Un jacuzzi rodeado por una terraza de madera y un bosque frondoso, con un cartel que indica las normas del spa.
Una cocina amplia con suelo de madera, armarios blancos y una isla central.
Interior

Opiniones

9.0 de 10,
Magnífica

Casa completa

4 habitaciones4 baños11 personas236 metros cuadrados

Servicios principales

  • Tina de hidromasaje
  • Cocina
  • Lavadora
  • Secadora
  • Acepta mascotas
  • Aire acondicionado

Agrega fechas para ver los precios

Información de la propiedad

MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room

  • Welcome to MonTreat Yourself, a luxury vacation rental tucked inside the gated, historic community of Montreat, just minutes from downtown Black Mountain and an easy drive to Asheville. With a private hot tub, expansive decks, a custom outdoor fire pit, a lower-level game room, and direct access to the peaceful Montreat lifestyle, this 4-bedroom, 4-bath retreat is designed for families, groups, and guests who want privacy, comfort, outdoor adventure, and a memorable Western North Carolina getaway.

    Perfect For
    MonTreat Yourself is ideal for guests searching for:
    * Montreat vacation rental
    * Luxury mountain home near Black Mountain, NC
    * Asheville-area vacation rental with hot tub and fire pit
    * Family-friendly vacation rental in Western North Carolina
    * Group getaway near Asheville and Black Mountain
    * Blue Ridge Mountain retreat with game room
    * Vacation rental inside the gates of Montreat
    * Mountain home near hiking trails, playgrounds, and nature walks
    * Private WNC getaway with decks, fireplace, and outdoor space
    * Black Mountain vacation rental close to Asheville and Biltmore Estate

    What You'll Love
    * Private location inside historic Montreat, one of Western North Carolina's most beloved mountain communities
    * Just 4 minutes to downtown Black Mountain for restaurants, coffee, breweries, shopping, and local charm
    * Private hot tub for relaxing after hiking, shopping, or exploring Asheville
    * Custom outdoor fire pit for s'mores, stories, stargazing, and cool evenings
    * Lower-level game/TV room for kids, teens, and adults to enjoy
    * Expansive outdoor deck space for dining, lounging, and morning coffee
    * Stone fireplace and cozy great room for relaxing indoors
    * Walkable access to Montreat trails, parks, playgrounds, creeks, and community green spaces
    * Year-round paved road access to the home

    Home Features
    4 bedrooms | 4 full bathrooms | Sleeps in beds: 11 | Max occupancy: 12
    * Spacious great room with comfortable seating
    * Stone fireplace for cozy evenings
    * Fully equipped gourmet kitchen
    * Open-concept living and dining areas
    * High ceilings and vaulted spaces
    * Hardwood floors and contemporary mountain-style finishes
    * Large windows for natural light
    * Lower-level game/TV room for entertainment and downtime
    * Multiple indoor spaces for both group connection and quiet relaxation
    * Great layout for families, couples, multi-generational groups, and friend getaways

    Outdoor Features
    * Expansive decks for outdoor lounging and dining
    * Private hot tub
    * Custom outdoor fire pit
    * Three outdoor porches, decks, and patios
    * Outdoor seating for relaxing and gathering
    * Peaceful setting inside the Montreat gates
    * Access to Montreat community trails and nature walks
    * Nearby playground, park, creeks, and walking areas
    * Beautiful stargazing and firefly viewing on clear nights
    * Safe community areas where kids can play and explore
    * Year-round paved road access to the home

    Practical Details
    * Driveway is very steep. A reliable 4WD vehicle is highly recommended for accessing the home
    * Linens & towels provided, one set per guest
    * Yonder provides linens for all beds; other occupancy will require guests to provide their own linens
    * Easy self check-in for a smooth arrival
    * Minimum booking age: the reserving guest must be 25+
    * Located inside the gates of Montreat
    * Home is accessible year-round by paved roads

    Extras with Yonder
    * Discounted Biltmore tickets: after booking, you'll receive a guest-only code for ticket savings
    * Yonder Experience Program: optional discounts on curated adventures (fly fishing, waterfall hikes, in-home chef dinners, yoga, art workshops, and more)

    Professionally managed by Yonder, our local team is dedicated to delivering a smooth, high-quality guest experience from booking through check-out, with thoughtful care and consistent support every step of the way. Our Guest Experience Team is available every day of the year from 7:00 AM to 7:00 PM by phone, text, message, or email, with emergency support available overnight.

    ⭐ Yonder Policies & Information

    Cleaning Fee & Clean Guarantee
    Yonder is committed to full transparency. All cleaning fees are clearly disclosed and backed by our **100% Clean Guarantee**. Reach out to our Guest Experience Team for further details.

    Check-In / Check-Out
    Check in is at 4pm and check out is at 10am. We're happy to review early and late check requests and will do our best to accommodate. While early check-in or late check-out can't be guaranteed, we always make every effort to honor these requests when availability allows. Paid options may be available.

    Pet Policy
    Dog-friendly home! Up to two dogs are welcome with a $130 non-refundable pet fee.

    Quiet Policy
    This home is located in a peaceful, private mountain community. To preserve the relaxing setting for everyone, please keep noise to a respectful level at all times. Parties and disruptive behavior aren't permitted, and we kindly ask that you be mindful of neighbors and quiet hours starting at 10pm.

    Extended Stays
    Reservations of 30+ days are subject to additional review. Stays exceeding 90 days require a separate agreement. A security deposit, mid stay cleaning fees and trash pick up fees may apply depending on the length of stay.

    Payments
    If booked more than 14 days before arrival, 50% is due at booking and the remaining balance is due 14 days before check-in. If booked 14 days or fewer before arrival, full payment is due at booking.

    Military Discount
    We proudly offer a 5% discount to active duty military members and veterans. Proper documentation is required. Reach out to our Guest Experience Team for details.

    Last-Minute Bookings
    For reservations made **within 7 days of arrival**, additional verification is required to protect our homeowners and guests.
    This includes:
    * A clear photo of a government-issued ID
    * A full facial selfie of the primary guest holding that ID (must match the reservation name)
    * A photo showing the last 4 digits of the payment method in the primary guest's name
    Subject to security screening for verification and authenticity. Failure to complete verification may result in cancellation.

Servicios de la propiedad

Alberca/spa

  • Tina de hidromasaje

Internet

  • Disponible en la casa: wifi

Estacionamiento y transporte

  • Estación de carga para autos eléctricos en la propiedad
  • Estacionamiento en la propiedad

Cocina

  • Cafetera y tetera
  • Horno
  • Lavavajillas
  • Microondas
  • Parrilla de estufa
  • Refrigerador
  • Tostadora
  • Vajilla y utensilios de cocina

Habitaciones

  • 4 habitaciones
  • Se proporcionan sábanas

Baño

  • 4 baños
  • Regadera
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina de hidromasaje

Áreas comunes para sentarse

  • Chimenea
  • Sala de estar

Entretenimiento

  • Juegos
  • Libros
  • TV con canales de cable/satelitales

Espacios exteriores

  • Asador
  • Patio

Lavandería

  • Lavadora
  • Lavandería

Para tu comodidad

  • Aire acondicionado
  • Calefacción

Mascotas

  • Se aceptan mascotas
  • 2 mascotas en total

Facilidades de acceso

  • Piso adoquinado en las áreas comunes
  • No se permite fumar en la propiedad

Servicios e instalaciones

  • Plancha y tabla de planchar
  • Servicio de limpieza previa solicitud
  • Servicios de concierge

Aspectos destacados de la ubicación

  • Cerca de un centro comercial outlet
  • Cerca de un spa de salud/belleza
  • En la montaña

Actividades

  • Golf
  • Mesa de billar
  • Alpinismo en los alrededores
  • Basquetbol en los alrededores
  • Ciclismo de montaña en los alrededores
  • Escalada en roca en los alrededores
  • Exploración de cuevas en los alrededores
  • Golf en los alrededores
  • Kayak en los alrededores
  • Lugar para nadar en los alrededores
  • Observación de aves en los alrededores
  • Paseos a caballo en los alrededores
  • Paseos en moto de agua en los alrededores
  • Paseos para ver fauna salvaje en los alrededores
  • Pesca en los alrededores
  • Rafting en los alrededores
  • Senderos para caminar o andar en bicicleta en los alrededores
  • Tours ecológicos en los alrededores
  • Tours por bodegas de vino en los alrededores

Características de seguridad

  • Detector de monóxido de carbono (el anfitrión indicó que la propiedad cuenta con un detector de monóxido de carbono)
  • Detector de humo (el anfitrión indicó que la propiedad cuenta con un detector de humo)
  • Extintor de incendios

Descripción general

  • Estación de carga para autos eléctricos
  • Servicio de limpieza (previa solicitud)
  • Tamaño de la unidad: 236 metros cuadrados

Propiedades similares

Políticas

Check-in

Hora de inicio del check-in: 16:00
Check-in sin contacto
Edad mínima para hacer el check-in: 25 años

Check-out

Check-out antes de las 10:00

Instrucciones especiales de check-in

Recibirás un correo electrónico del anfitrión con las instrucciones para hacer el check-in y el check-out.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Mascotas

Se aceptan mascotas
Se aceptan animales de servicio (sin cargos)
2 en total

Niños y camas adicionales

Los niños son bienvenidos.

Eventos

No se permiten eventos

Fumar

No se permite fumar

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
No se permiten fiestas ni eventos de grupos
El anfitrión indicó que hay un detector de monóxido de carbono en la propiedad
El anfitrión indicó que hay un detector de humo en la propiedad
El equipamiento de seguridad de esta propiedad incluye extintor de incendios
Vrbo, nuestro sitio asociado, administra este hospedaje. Recibirás un correo suyo con un enlace a tu cuenta de Vrbo, donde podrás cambiar o cancelar tu reservación.

Información de la zona

Esta casa de vacaciones se encuentra en la montaña de Montreat. La belleza natural de la zona puede apreciarse en Bosque nacional Pisgah y Blue Ridge Parkway Asheville Entrance. También vale la pena conocer Ten Thousand Villages y The Merry Wine Market. Las actividades como paseos en jet ski y kayaks ofrecen una gran oportunidad de disfrutar del agua y, si buscas un poco de adrenalina, puedes hacer senderismo y ciclismo de montaña en los alrededores. Visita nuestra guía de Montreat
Ver más casas de vacaciones en Montreat
Sección del mapa
Montreat, NC

Qué hay cerca

  • Una pequeña construcción de piedra junto a un lago tranquilo rodeado de árboles de colores otoñales.
    Parque Robert Lake
    A 19 min a pie - 1.7 km
  • Una cascada fluye a través de un desfiladero boscoso con follaje otoñal.
    Cascadas de Catawba
    A 20 min en auto - 24.8 km
  • Un gran salón con techo alto, candelabros ornamentales y una larga mesa con sillas tapizadas en rojo.
    Biltmore Estate
    A 27 min en auto - 36.6 km
  • Patricia Cornwell Tennis Center
    A 2 min en auto - 2.0 km
  • Ten Thousand Villages
    A 3 min en auto - 2.7 km

Medios de transporte

  • Aeropuerto Regional de Asheville (AVL) - 34 min en auto

Restaurantes

  • Recess Coffee and Baked Goods
    A 6 min en auto
  • Ole's Guacamoles
    A 5 min en auto
  • Starbucks
    A 6 min en auto
  • Lookout Brewing Company
    A 5 min en auto
  • No. 1 China
    A 5 min en auto

Preguntas frecuentes

¿MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room acepta mascotas?

Sí, las mascotas pueden quedarse en esta propiedad (límite de 2).

¿Cuánto cuesta el estacionamiento en MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room?

Hay estacionamiento disponible en la propiedad.

¿A qué hora es el check-in en MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room?

Hora de inicio de check-in: 16:00.

¿A qué hora es el check-out en MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room?

El check-out es a las 10:00.

¿Dónde se encuentra MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room?

Esta casa de vacaciones se encuentra en la montaña, a 3 km de Parque Robert Lake, Patricia Cornwell Tennis Center y Ten Thousand Villages. The Merry Wine Market y White Horse Black Mountain también se encuentran a 5 km (3 mi).

Opiniones de MonTreat Yourself | Luxurious Mountain Escape with Hot Tub and Game Room

Opiniones

Magnífico

Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.
Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 62 de 89 opiniones
Puntuación de 8, es decir, Bueno. Basada en 18 de 89 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 3 de 89 opiniones
Puntuación de 4, es decir, Malo. Basada en 3 de 89 opiniones
Puntuación de 2, es decir, Terrible. Basada en 3 de 89 opiniones

9.4

Limpieza

9.0

Ubicación

Opiniones

Opinión verificada

10/10 Excelente

John F.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio
Great views, Next to lots of hikes. Family friendly
Se hospedó 6 noches en abril de 2026
Opinión verificada

10/10 Excelente

Linda B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Annual family vacation

Perfect getaway location! It’s located in beautiful Montreat and you’re surrounded by nature and beauty. The house was excellent with plenty of room for all six adults. There was plenty of space to rest and relax between our excursions.
Se hospedó 8 noches en agosto de 2025
Opinión verificada

8/10 Buena

Kelly H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Getaway

Very cozy home and really enjoyed our stay. The only drawback is the driveway and parking.
Se hospedó 5 noches en febrero de 2024
Opinión verificada

10/10 Excelente

Cheryl D.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful setting

Although slightly challenging to access the driveway, the setting and town are worth it all! Take time to visit Dough House and Cousins Cuban Cafe!!!
Se hospedó 10 noches en mayo de 2025
Opinión verificada

10/10 Excelente

Scott S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

MonTreat

Great living room/family area. Very quiet and isolated.
Se hospedó 7 noches en junio de 2024
Opinión verificada

10/10 Excelente

Matthew B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

We MonTreated Ourselves

We had a nice stay at MonTreat yourself. The house was well appointed and met expectations. The driveway was fine once you got used to it. We took advantage of the pool table, hot tub and large main room. I might suggest upgrading the shower heads, but otherwise everything was great.
Se hospedó 4 noches en julio de 2025
Opinión verificada

6/10 Aceptable

Lisa S.

Le gustó: Limpieza, check-in, comunicación y ubicación
This rental has so much potential but it is super tired and needs some love. The grill hardly works, the kitchen faucet is hardly connected, the rugs are super stained and rolled up in the edges, the decks are in desperate need of painting, the one lamp in the living room was broken, and the pots and pan are awful. We did really enjoy the outdoor fire pit, the hot tub, and the pool table. And, there was a lot of space everywhere but the driveway. They say 8 cars, but had to wiggle 3 in. Again, so much potential but really needs some love.
Se hospedó 4 noches en diciembre de 2025
Opinión verificada

8/10 Buena

Mike R.

Le gustó: Limpieza, check-in, ubicación y veracidad del anuncio
A comfortable and dated home. A lovely location but rough around the edges. Little annoyances like a fire pit and wood but nothing to start a fire with. A grill that hadn’t been cleaned in years. No coffee for the coffee maker. It felt like a childhood home for someone who grew up in the 1980s.
Se hospedó 2 noches en octubre de 2025
Opinión verificada

10/10 Excelente

Heath P.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful Plce

After conquering the driveway with our 15 passenger van, we were very pleased with our stay in Montreat! Very peaceful location. Everything we needed was available. The grill is a bit tricky and the kitchen faucet was a bit loose but overall we had a comfortable stay.
Se hospedó 5 noches en marzo de 2024
Opinión verificada

10/10 Excelente

Gretchen C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Beautiful view!

Beautiful views throughout the house! Well stocked and clean. Comfortable beds. Close to downtown Black Mountain. Host was very responsive. Hot tub was clean. Plenty of fire wood provided and fireplace worked wonderfully. Really enjoyed our stay here, would definitely stay again!
Se hospedó 5 noches en diciembre de 2023
Opinión verificada

10/10 Excelente

Alison H.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Wonderful house for a group

Had a great time with our large family. Beautiful views and great location. Montreat / Black Mountain is an adorable town and the house is very close to Asheville which was so nice. The driveway is very very steep - bring your SUV! House was nicely decorated and pretty well stocked with kitchen equipment etc.
Se hospedó 3 noches en diciembre de 2019
Opinión verificada

10/10 Excelente

Kathryn Z.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

It Was aTreat!

Very nice property, very clean and well appointed. Comfortable for the 5 of us with room to spare. Beautiful picture windows looking out over the mountains. We also found the driveway steep but not that bad if you follow directions to hug the right side going up. Hope to return someday!
Se hospedó 3 noches en mayo de 2024
Opinión verificada

10/10 Excelente

Sydney A.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Nice house, great location

We came to visit for a fall family getaway. The house was very nice. Everything was clean and the kitchen was extremely well stocked. The driveway had no potholes but was extremely steep. We chose to drive a 4 wheel drive vehicle and didn’t have problems. The parking area is fairly small. But views are nice and it was perfect for our family. We enjoyed the shops and restaurants in Black Mountain and hiking in MonTreat.
Se hospedó 5 noches en octubre de 2023
Opinión verificada

10/10 Excelente

Melissa B.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family Celebration

The location and layout of the house was great. The driveway is very steep. It’s best to go beyond the driveway, turnaround and attempt from the other side. Took multiple attempts for both parties with SUVs bottoming out :(. Overall, had a good stay after getting the vehicles up the driveway.
Se hospedó 2 noches en marzo de 2023
Opinión verificada

8/10 Buena

Deborah L.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

What a View!

The house had everything we could want- no need to bring anything. Comfortable beds, great towels, very clean, nice hot tub, pool & ping pong table (new paddles would be nice). We used the fire pit every night- dry firewood was provided. Cars with low carriage will scrape at the bottom of the drive. That was the only issue with an otherwise perfect stay.
Se hospedó 4 noches en noviembre de 2022
Opinión verificada

8/10 Buena

marisa m.

Le gustó: Limpieza, check-in, veracidad del anuncio
No le gustó: Ubicación

Beautiful but…

The house was lovely. Clean & spacious. We enjoyed the hot tub & fire pit. One issue was that we could not find it because the 108 is not clearly displayed. The other issue was the drive way. Very very steep!! My friends car could not make it & she had to leave it at the bottom.
Se hospedó 2 noches en septiembre de 2022
Opinión verificada

10/10 Excelente

Ashley G.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Mountain Vacation

This place was beautiful with lots of room to spead out. The outdoor areas were great except the trees need trimmed back to enjoy the view more. Well stocked home! Many people complained about the driveway, while it was a little tricky to find the first time (it was pouring and dark when we arrived) it wasn't bad. Take your time and stay to the right. It would definitely not be a deal breaker! We were only there a couple nights but would love to come back and explore more, esp Black Mountain (such a cool little town)! Would recommend!
Se hospedó 2 noches en junio de 2024
Opinión verificada

10/10 Excelente

William S.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Family Summer Vaca

Great house! Nice layout. Each bedroom with its own bathroom was a definite plus (3 master bedrooms and the main floor bedroom with adjacent bathroom). The driveway is steep, go slow and swing wide on the entry. We had 4 averaged sized cars up there parked side by side with just enough room to back up to drive down. The kitchen is great and a table that seats 8. Multiple porches, balconies and sitting areas gave everyone their own space. The only drawback is the “Mountain View” is not as the picture depicts. The trees have grown up to obscure most of the advertised view. Nothing a little landscape maintenance wouldn’t cure. Overall we had a great stay!
Se hospedó 5 noches en julio de 2024
Opinión verificada

8/10 Buena

Margaret H.

Le gustó: Limpieza, check-in, comunicación y ubicación
No le gustó: Veracidad del anuncio

Four Wheel Drive Required!

Overall the property is good. However, the driveway needs to be repaired. There are multiple potholes at the bottom of a VERY steep driveway. Fortunately we had all wheel drive. Make sure you swing far to the right on the way up and far to the left on the way down or you will scrape the bottom of your vehicle. (Yes, you will aim for the potholes!) Sadly the hot tub did not function properly while we were there. If you need assistance, make sure you call the phone number. The email response was minimal. Also, keep in mind that the view may be different due to tree growth. We definitely did not have the unencumbered view that is shown in the photos.
Se hospedó 7 noches en junio de 2023
Opinión verificada

8/10 Buena

Mike F.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Property is great…however

We loved the property and the location! My son goes to college and Montreat and we. Oils t have been happier with the location and views! However the driveway transition from the road is absolutely treacherous!! We are extremely disappointed as the comments said it has been taken care of! It has not! We would stay here again if it were not for the driveway! Unless you have a truck and 4 wheel drive I would stay clear of this property as it will tear up your undercarriage of your vehicle. My sister has a Toyota Highlander and it scrapped bad. I wouldn’t even attempt to take a car in this driveway! There has to be a way to fix the transition from road to driveway! I cannot believe with all the complaints that the owners just won’t fix it as the property is awesome!
Se hospedó 3 noches en marzo de 2023
Opinión verificada

8/10 Buena

S C.

Le gustó: Limpieza, check-in, comunicación, ubicación y veracidad del anuncio

Perfect North Carolina Visit!

We had a wonderful stay at this 4 Bedroom, 4 Bath home. After a couple of days, we gained confidence in driving up the driveway. We noticed the locals do it with ease, and by the end of the week, my adult son backed down the driveway just to prove to himself he could do it. :). We did park our 3rd car at the neighborhood entrance and shuttled to the house in our two trucks, mainly because it was a small sedan (Ford Focus) and we were concerned about potentially damaging the under carriage of the car. We had a bear siting near the back door on our first full day! He looked straight at us through the back door. This made us hesitant to grill out as we didn't want him to come back. I do believe we were in his habitat as the terrain on the back side of the house is straight up a mountain. Exciting and scary at the same time! The sites in the area were amazing! We came because we heard Asheville was a great place to visit. We actually liked Montreat just as much, if not more; there are several good restaurants within 10 minutes. October is an absolutely beautiful time of year to spend time here.
Se hospedó 7 noches en septiembre de 2023
Opinión verificada

4/10 Mala

tom l.

Le gustó: Limpieza, check-in, comunicación y ubicación

bad experience

The house was a great set up unfortunately we couldn't use the downstairs bedroom because the air conditioner system was super loud. It vibrated through all 3 levels. I called first thing sunday am we checked in saturday night tried to trouble shoot the problem. They were very responsive. We were only there two nights so made 4-5 phone calls super time consuming. We turned air conditioning system off because we were afraid it was damaging system. Later they blamed me for turning off when we were trying to prevent system from being damaged. The person i spoke to sunday am listened to sound on phone said that's not normal. We didn't expect they could get someone in to fix on a sunday. Where my issue is in this situation is how they handled it after we checked out. I spent a lot of money we couldn't have anyone in one of the four bedrooms and it was super time consuming for a two night stay they wouldn't compensate in any way for our two night stay except to give 20% off on next stay i won't ever use any house they manage. It's a shame we are home owners in Montreat so I could have given this house repeat business. This management company is not doing their client a good service. We understand problems happen in house but it's how they handle poor customer service
Se hospedó 2 noches en septiembre de 2022
Opinión verificada

2/10 Terrible

Dan S.

No le gustó: Limpieza, check-in, comunicación y veracidad del anuncio

DO NOT Stay Here!

I regret that I rented this place Labor Day weekend...it was a horrific/horrible experience. 1 - Driveway damaged my car ... the check-in instructions say to "stay to the right" and that "your tires will spin"... I was fine with that warning, but my Audi A6 front spoiler scraped horribly and needs repair. A guest had a Subaru and it scraped as well. Property manager and owner new this (see other reviews) but did not warn me. 2 - Door code didn't work; we had a key from lockbox but only one so me an my guests all had to share one key. Told management company first night, but they never came out to fix. 3 - VERY loud noise coming from utility room that renders lower bedrooms unusable... trust me you won't sleep it's so loud. Told management company but they didn't even investigate. 4 - Hot tub was gross --- really yellow / wasn't cleaned so we couldn't use. Management company didn't resolve. 5 - Very poorly maintained property. Nails sticking up on deck , grill didn't work properly, firewood was soaked/rotten/didn't burn, light bulbs out, running toilet, pool table was missing a ball, etc. etc. Yonder is management company and did not communicate with me during my stay.....we were completely on our own. Post trip, Yonder didn't engage to help but referred me to their attorney. Now I need to spend time on legal dispute. Urgh.... Trust me, move on to other properties and stay away from any managed by Yonder.
Se hospedó 3 noches en septiembre de 2022
Opinión verificada

2/10 Terrible

Thomas K.

Le gustó: Limpieza y ubicación
No le gustó: Check-in, comunicación, veracidad del anuncio
The managers of the property are so rude that even though it cost us the entire fee not to stay, we would not recommend using them for any homes they manage. The homes may be great, but the management team is terrible and have hidden and onerous qualifications above and beyond what VRBO require to stay at one of the managed homes.
Se hospedó 2 noches en noviembre de 2025
Opinión verificada

8/10 Buena

Leslie S.

Le gustó: Limpieza, check-in, comunicación y ubicación

Asheville graduation

This is a wonderful house with a terrible driveway. Its not just steep.... We had to walk up because our cars would bottom out... only drivers stayed in the vehicles. Other than that ,it was a great house.
Se hospedó 4 noches en mayo de 2022