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Opiniones de La Quinta Inn & Suites by Wyndham Muskogee

2.5 out of 5
La Quinta Inn & Suites by Wyndham Muskogee
1701 North 32nd Street, Muskogee, OK

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 157 de 410 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 84 de 410 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 73 de 410 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 56 de 410 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 40 de 410 opiniones" "

7.8/10

Limpieza

8.0/10

Servicio y personal

6.4/10

Servicios

7.6/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Joel

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
Nice property
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Lorena

This hotel needs to upgrade the TV’s
Se hospedó 1 noche en mayo de 2024
Respuesta de Karla Hernandez, el 5 may. 2024
Dear Lorena, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely Karla Hernandez

10/10 Excelente

Randell

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was great, even had a COMFORTABLE side chair. All the staff we interacted with were friendly and helpful. Breakfast bar was first rate and the lady who worked that was super! A great 3 day stay.
Se hospedó 3 noches en abril de 2024
Respuesta de Karla Hernandez, el 3 may. 2024
Dear Randell, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

10/10 Excelente

Michael

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rachel, Angell, Yenise, and Iva were all outstanding. Rachael and Angell were wonderful at first impressions and assisted us in a speedy checkin. Helped us with my service dog as well. Yenise was the most outstanding housekeeper we have had in a long time. The small touches in the bathroom were a surprise and beautiful. Iva was absolutely amazing with all the food prep, having it already and hot for breakfast every morning with a smile on her face as she greeted each guest. It was a wonderful experience including the kitty out front !
Se hospedó 5 noches en abril de 2024
Respuesta de Karla Hernandez, el 1 may. 2024
Dear Michael, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

10/10 Excelente

Jane

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Conveniently located, helpful staff, good breakfast, pet friendly.
Se hospedó 1 noche en abril de 2024
Respuesta de Karla Hernandez, el 1 may. 2024
Dear Jane, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very friendly and helpful front desk person!
Se hospedó 1 noche en abril de 2024
Respuesta de Karla Hernandez, el 1 may. 2024
Dear Judy, Thank you for taking the time to give us a wonderful score! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again! Sincerely Karla Hernandez

4/10 Malo

Timothy

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Property is under renovation. The room they have me was already open when I got to it. There was foot prints on the front landing of the door. All the lamps had no light bulbs for some reason. Sink was cracked. I’m guessing this room was next on the list for renos or the construction crews were using it. Besides that, tv channel were great, bed was incredibly comfortable. Room temp was excellent. Shower was good. Lots of parking. Gas station next door. Easy access. Staff is friendly and knowledgeable. Breakfast was just ok, not up to normal LQ standards that I’m used to. Will stay again after renovations are complete but not for at least the next year or so.
Se hospedó 1 noche en marzo de 2024
Respuesta de Karla Hernandez, el 22 mar. 2024
Dear Timothy, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink cracked and the floors being dirty but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future. Sincerely General Manager Karla Hernandez

4/10 Malo

Doug

No le gustó: Condiciones de la propiedad
Trash behind the building, sink wouldn’t drain, charged $25 for a dog.
Se hospedó 1 noche en febrero de 2024
Respuesta de Karla Hernandez, el 15 feb. 2024
Dear Doug, On behalf of the entire staff, we apologize for not exceeding your expectations we are very sorry for the sink not draining property but we assured that we are taking the appropriate measures to address the problem and prevent any future occurrences We hope to have a chance to better serve you in the future.Sincerely General Manager Karla Hernandez

10/10 Excelente

James

Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 22 mar. 2024
Dear James, Thank you so much for the fabulous review!! We are so happy to know that you enjoyed your stay with us!!! It is always a pleasure to receive positive feedback! I will share your comments with our team, as I am sure they will be encouraged by your remarks! We will see you next time! Sincerely Karla Hernandez

8/10 Bueno

Randy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Thank you for taking the time to give us a rating! We hope that you enjoyed your stay with us Randy!Sincerely Karla Hernandez

4/10 Malo

Mike

Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Dear Mike, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.General Manager Karla Hernandez

4/10 Malo

Mj

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal
Trouble with the staff this time
Se hospedó 2 noches en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
On behalf of all the staff, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! We hope that we have a chance to better serve you in the future.General Manager Karla Hernandez

10/10 Excelente

Jo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Jo!Sincerely Karla Hernandez

10/10 Excelente

Dwight

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Thank you for the perfect score Dwight! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

2/10 Terrible

Donna

Viaje familiar
They completely messed up our reservations and gave our room to someone else and it took well over an hour to get it all taken care of! It is 11.24 pm now we got to the property at 10:15 and still have not got all the paperwork we need!
Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Dear Donna, On behalf of the entire staff, we sincerely apologize for not being able to get you check in a timely manner. I hope, that if you ever come back this way, you give us a chance to better serve you in the future. we wish you safe travels home!. We hope to have a chance to better serve you in the future.Sincerely Karla Hernandez

4/10 Malo

michael

Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Dear Michael, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Hope to see you again.Sincerely Karla Hernandez

6/10 Aceptable

Kelsey

Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 26 ene. 2024
Dear Kelsey, On behalf of the entire staff, we apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excelente

Bridgette

Se hospedó 1 noche en enero de 2024
Respuesta de Karla Hernandez, el 15 ene. 2024
Thank you for the perfect score Bridgette! We are so happy to know that you enjoyed your stay with us! We hope to see you again!Sincerely Karla Hernandez

8/10 Bueno

Helen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 3 ene. 2024
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Helen!Sincerely Karla Hernandez

8/10 Bueno

Jack

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 Excelente

Douglas, Mosinee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 3 ene. 2024
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

4/10 Malo

CHERYL

Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Cheryl, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

6/10 Aceptable

Lori

Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Lori, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Paul! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 Excelente

Jeffery

Se hospedó 2 noches en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Jeffery! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

10/10 Excelente

Roger

Se hospedó 1 noche en diciembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you Roger for taking the time to give us a rating! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 Excelente

Vickie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Vicky! We are so happy to know that you enjoyed your stay with us! Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee. We hope to see you again! Have a great day. Sincerely Karla Hernandez

2/10 Terrible

Kristin

Viaje con mascota
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
As I was going to sleep a roach ran across the dresser and into the microwave. I was told they would refund me, but it had to be thru hotels.com. Now they are refusing my refund. Because it was Thanksgiving no manager was on premises. I have stayed at this property before, and this is why I chose to stay again. As a former Flight attendant, I have stayed in COUNTLESS hotels and NEVER seen a roach.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Kristin, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 Excelente

Robert

Se hospedó 1 noche en noviembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Robert! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

2/10 Terrible

Tammy

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sheets were torn and stained. Clerk asked if we wanted a quiet area then proceeded to put us in a room next to and across from others where we could hear talking, the microwave beeping! Suggestion…when the hotel is not packed put a room between quest rooms! When I checked in and out there was what appeared to be possibly an employee boyfriend who was hanging around the front desk and he did not make me feel comfortable or safe. I was told at check in they were putting a $50 charge on my card and it would be reversed at check out. Checked out and found that I had been charged another $50. Called the hotel and was told they couldn’t see it on their end so just wait and see! Will not be back to a late Quinta!
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Tammy, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Muskogee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am very sorry to hear that you did not feel safe or comfortable due to one of the employees. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely Karla Hernandez

8/10 Bueno

Charles

Se hospedó 1 noche en octubre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Charles, On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future. Sincerely Karla Hernandez

8/10 Bueno

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en octubre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Susan, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

10/10 Excelente

Hector

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Hector! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

10/10 Excelente

Susan

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Thank you for the perfect score Susan! We are so happy to know that you enjoyed your stay with us! Hope you have a great day. Thank you for choosing LaQuinta Inn & Suites By Wyndham Muskogee! We hope to see you again!Sincerely Karla Hernandez

6/10 Aceptable

Michael

Se hospedó 2 noches en octubre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Michael, We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

2/10 Terrible

Diana

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
No one was at the desk when we arrived. We were yelled at by another guest waiting to check in. Felt unsafe. The room was not clean. I had to wipe something up off the tile floor.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brandi, el 1 oct. 2023
On behalf of all of here, we sincerely apologize for the situation that you encountered. We are so sorry that happened!!! That person is no longer welcome at our property! We hope that we have a chance to better serve you in the future.

8/10 Bueno

Raymond

Se hospedó 1 noche en septiembre de 2023
Respuesta de Karla Hernandez, el 1 ene. 2024
Dear Raymond, Thanks so much for taking the time to tell us about your stay! Our team here at the LaQuinta Inn & Suites in Muskogee, OK strives to not only meet, but exceed our guests’ expectations and we love hearing that we are doing our job! We are about to undergo a renovation of not just the rooms but the public areas and exterior! Thank you for choosing us. Sincerely, Karla Hernandez

4/10 Malo

Kristin

Se hospedó 1 noche en septiembre de 2023
Respuesta de Brandi, el 21 sept. 2023
Dear Kristin,On behalf of the entire staff, I apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Brandi, el 16 sept. 2023
Thank you for the perfect score Kenneth! We are so happy to know that you enjoyed your stay with us! We hope to see you again!

8/10 Bueno

Crystal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en septiembre de 2023
Respuesta de Brandi, el 16 sept. 2023
Thank you for taking the time to give us a rating! We are so glad that you enjoyed your stay with us Crystal!

10/10 Excelente

Sanae

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en agosto de 2023
Respuesta de Brandi, el 5 sept. 2023
Thank you for taking the time to give us a rating! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

2/10 Terrible

Michael

Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 21 sept. 2023
Dear Michael,We sincerely apologize for not exceeding your expectations. We hope to have a chance to better serve you in the future.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 5 sept. 2023
Thank you so much for the perfect score! We are so glad that you enjoyed your stay with us! We hope to see you again!

10/10 Excelente

Gregg

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 29 ago. 2023
Thank you for the perfect rating Gregg! We are so glad to know that you enjoyed your stay with us! We hope to see you again!

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 29 ago. 2023
Thank you for the perfect rating Ben!! We are so glad to know that you enjoyed your stay with us!

10/10 Excelente

Ben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 29 ago. 2023
Thank you for the perfect score Ben! We hope you come see us again!

10/10 Excelente

Liza

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 29 ago. 2023
Thank you for the great rating Liza!See you next time!

10/10 Excelente

Doris

Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 16 sept. 2023
Thank you Doris! We are so glad that you enjoyed your stay! We hope to see you again!

10/10 Excelente

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de Brandi, el 17 ago. 2023
Thank you for the perfect rating! We are all so glad that you enjoyed your stay with us! We hope to see you again!