2/10 Terrible
Brian
Viaje en pareja
5 ago. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
After receiving confirmation that our room was ready and arriving, we found that the living room hide-a-bed was not folded back into the couch due to the bed folding mechanism was broken. We were not able to relax and enjoy the living room space do to the couch bed being out and the couch cushions piled on top of the bed. The couch was not fixed until after the 3rd day of our 4 night stay. We were able to use the living room space on our last day. Additionally the dining table and TV table was dirty and smeared. The bathroom countertop was dirty with fake eyelashes on the counter. The kitchen stovetop was dirty and two of the burners were disconnected and not able to reconnect. I spent several hours of our vacation on the phone, during the first night and next two days with Elliott properties to remedy the issues. Elliott Properties asked if a reclean was completed with me explaining that housekeeping did not return. We cleaned the space our self. I have requested some sort of compensation due to the poor conditions with not response from Elliott Properties or the Condo owner. I do not recommend that anyone use this location for their vacation.
Brian
Se hospedó 4 noches en julio de 2025