6/10 Aceptable
Susan
Viaje familiar
27 sep. 2024
Too many hidden fees!
The over all room was clean for the most part and the bedding was. Upon arrival the AC stopped working, and we had to wait for that to be fixed. The filter was filthy and the serviceman said the unit needed to be cleaned.
We received a message from Hosteeva that they charge extra fees for room cleaning during the stay. We also were given 6 towels for 4 guest for a 6 night stay. I had to wash my own towels. Towels and any other toiletries are only provided extra for an additional fee. If paper window car passes are not returned upon checkout it’s a fee per pass. They have strict checkout. Mandatory 10:00 if not out by then, it’s an additional one nights stay fee. I wouldn’t recommend Hosteeva facilities, the fees are outrageous and the daily service is non existent. We wasn't impressed for the price and the advertised version I thought we were going to receive.
Susan
Se hospedó 6 noches en septiembre de 2024