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Opiniones de Polynesian Beach & Golf Resort

2 out of 5
Polynesian Beach & Golf Resort
1001 S Ocean Blvd, Myrtle Beach, SC

Opiniones

5.0
Puntuación de 10, es decir, Excelente. Basada en 19 de 150 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 19 de 150 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 28 de 150 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 150 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 62 de 150 opiniones" "

4.6/10

Limpieza

5.4/10

Servicio y personal

4.8/10

Servicios

4.4/10

Condiciones de la propiedad

4.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Sandra, Gastonia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Antiugo, mal cuidado, cucarachas y el aire acondicionado en malas condiciones.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Alicia

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Carin, el 11 sept. 2023
Thank you for your feedback.

10/10 Excelente

Maria

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bien buena atención
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 6 sept. 2023
Thank you for your feedback Maria

6/10 Aceptable

wilber

.
Se hospedó 4 noches en julio de 2023
Respuesta de Reservations, el 14 jul. 2023
Thank you Wilbur for your feedback

4/10 Malo

Erick

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Muy mala muchas cucarachas y uno ase una reservación y cuando llegas aya te salen con otras cosas aparte las camas son pésimas
Se hospedó 3 noches en junio de 2023
Respuesta de Reservations, el 5 jul. 2023
I am sorry Erick that you did not enjoy your stay with us

2/10 Terrible

Ernesto

Se hospedó 3 noches en junio de 2023
Respuesta de Reservations, el 23 jul. 2023
Thank you for your feedback

2/10 Terrible

Jonathan ivan

Se hospedó 1 noche en junio de 2023
Respuesta de Reservations, el 15 jun. 2023
I am sorry Jonathan that you did not enjoy youe stay with us

2/10 Terrible

Lolexys

Viaje con mascota
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Me molesta que en esta plataforma coloquen un precio de mascota y cuando vas a hacer Check-in te quieren cobran no 15, sino 75 dólares, es un robo, perdí el dinero de la reservación, cuesta más tener a mi mascota que lo que cuesta la estadía, llame a Expedía y no hicieron nada por mi, yo siendo cliente GOLD, súper decepcionada
Se hospedó 1 noche en abril de 2023
Respuesta de Carin, el 1 may. 2023
We apologize for any issues that you may have experienced during your stay with us, Your feedback is greatly appreciated.

10/10 Excelente

William, Covington

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Everything was amazing! The staff were very courteous and helpful. Would definitely stay here again.
Se hospedó 2 noches en abril de 2024

2/10 Terrible

Skyla

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Close to the ocean
Se hospedó 25 noches en marzo de 2024

6/10 Aceptable

Alicia

Le gustó: Servicio y personal
You get what you pay for. Great location, dated and run down hotel.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Nikita J

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
My family enjoyed it.
Se hospedó 1 noche en abril de 2024

4/10 Malo

David

No le gustó: Servicio y personal
Front desk lady was rude for no reason.
Se hospedó 1 noche en abril de 2024

4/10 Malo

Lonnie

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
The property was run down. Elevator controles were covered in rust ..floors had a hundred coats of paint on them and was still worn off most of the way ..it was loud at night ..young people running around the out side corrador that ran past every room partying and loud . the room had been recently painted it was obvious there were still paint foot prints on the carpet and around onthe kitchen floor ..i wasnt there to vacation or enjoy my room but to get some work done which kept me out of the room most of the time. The beds were clean and confortable the only thing that i can say to inprove the place is clean . The place up and do the matanance ..
Se hospedó 7 noches en abril de 2024

2/10 Terrible

Tommy

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bad service
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Thomas

Out dated room. Carpet very old, looked real dirty. Air conditioner smelled moldy... Had to spray it down with Lysol.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Sabrina

I will come again
Se hospedó 3 noches en abril de 2024
Respuesta de Reservations, el 10 abr. 2024
Thank you for your feedback Sabrina

2/10 Terrible

Audrey

Viaje en grupo, Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
This place is horrible I found bugs in the room and hair in the bed
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 7 abr. 2024
I am sorry that you did not enjoy your stay with us

4/10 Malo

Betty

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Limpieza, servicio y personal, servicios
Did not like the pool was cold and hot tub did not work half the time and staff was rude
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 7 abr. 2024
I am sorry that you did not enjoy your stay with us

4/10 Malo

Elva, brooklyn

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I checked in late as we were driving from Florida. To begin with, they require the deposit for the hotel to be in cash. $100 cash, I never carry cash. Then the lady at the desk sends me to the wrong floor to park my car. We get to the room and it’s a no smoking room that smells like all prior guests have smoked in there. I let that go. We wake up to loud banging on our door at 1am!!!!! Security is banging and saying who’s in here, there’s no reservation for this room. I jump out of bed because it sounds like he’s about to break down the door. I open it and recognize him as the security that I asked help with when I was parking. He looked horrified and apologized deeply. This area is so sketchy!! I had no idea. I finally fall asleep again… I wake up in the morning next to bed bugs that fed on me all night!! I’m mortified and when I went to check out right after that the front desk attendant was acting as if I was lying. She said we will do a room check and let you know if we find anything. I have a video of them. Definitely not a clean establishment. Hair on the towel, a huge spider in the bathroom and the water in the shower came out brown for the first minute. I’m just my daughter from Tampa to Virginia. She’s in the military, only needed a place to sleep, I’m not picky, I would’ve let everything go, if it wasn’t for the bedbugs.
Se hospedó 1 noche en abril de 2024
Respuesta de Reservations, el 4 abr. 2024
Thank you for your feedback

4/10 Malo

Michael, Ludlow

Viaje en grupo
No le gustó: Limpieza
There were too many escorts soliciting me and my friends.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 31 mar. 2024
I am sorry that you had a bad experience with your stay

2/10 Terrible

Britne

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios
Honestly it’s the worse experience I’ve ever had. Our first room has a flooded bathroom from the toilet leaking. They moved our room, good right!! NO The next room was NASTY!!!! Ripped carpet, the beds was broke and it smelled of cigarette’s horribly!!! They moved our room again and swore they was upgrading our room just because it was ocean front! That’s funny with a leaking fridge, barely hot water and not to mention white powdery residue on the tv stand! I will not recommend staying here unless they lower the price to five dollars a night! And they’d be lucky if I paid that! That stay almost ruined our hunny moon!!!
Se hospedó 2 noches en marzo de 2024
Respuesta de Reservations, el 19 mar. 2024
I am sorry that you did not enjoy your stay with us

2/10 Terrible

Ron

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
it’s a rundown and old building that needs to be repaired. had to carry heavy suitcases up to the 4th floor because of faulty elevator… bathroom needs updating, floors were not cleaned and the front deadbolt was broken.
Se hospedó 1 noche en marzo de 2024
Respuesta de Reservations, el 19 mar. 2024
We are sorry Ron that you did not enjoy your stay with us

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Roaches
People were wonderful but.... there where roaches in the room.
Se hospedó 1 noche en enero de 2024
Respuesta de Reservations, el 7 feb. 2024
Thank you for your feedback. What room was this so we can look into the matter

4/10 Malo

Chad

No le gustó: Condiciones de la propiedad
Good location filthy room surprised fees
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations, el 7 feb. 2024
All fees are stated on the 3rd party booking site.

2/10 Terrible

Emerson

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room extremely dirty, stinky, with dirty things and doesn’t work. The room was enable to be used. The attendant I went to talk to this morning was very rude and angry. I paid for two days and another $36 resort fee that I didn't even use and they didn't want to give it back to me because I arrived at 2 am and left at 8 am on the same day..
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations, el 7 feb. 2024
Thank you for your feedback. Per policy the 1st night was kept.

2/10 Terrible

Rika

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was a very cheap accommodation for the location BUT I will never stay there again I searched wrong by adding a hot tub as one of conditions. There were few choices and it was the last minute reservation while driving at night Since the property was so poorly maintained, i didn't even use the pool or hot tub. Found a roach behind a bed, bathroom was so dirty, i was afraid to take shower. The bath drain was very slow, by the time I finished my shower, there was three inches of water in the tub I wasn't given a password at the check-in, when I was going to call the front desk, the phone in thevroom as dead. The comforter was very dirty so I refuted to even touch it. A building the to the hotel was being demolished, i woke up with loud noise the next day!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Reservations, el 2 ene. 2024
I am sorry that you did not enjoy your stay with us

6/10 Aceptable

Christoph

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Price was good in proportion to what I got, property in nice area.property is dated. They require a 100 dollar cash only deposit like they are still in in 70's, probably just so they can score atm fees from the one by the desk. Room was clean and staff was nice. Place is need of some renovations. Did have a few roaches throughout my stay.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Reservations, el 2 ene. 2024
Thank you for your feedback. The ATM is not property of the hotel/

10/10 Excelente

Christy

Upon arrival I was early so just wanted to check in early and staff was super rude but I tried not too let it ruin my stay so I went and got some food and came back
Se hospedó 7 noches en octubre de 2023
Respuesta de Reservations, el 27 nov. 2023
I am sorry for this experience but I am glad that you did enjoy your stay with us Christy.

8/10 Bueno

Ray

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
You get what you pay for. And, this was a nice place for the price. A shower curtain would've been nice. Otherwise, everything was fine. Be aware, a cash deposit of $100 is required upon check-in and only returned between 8:30 and noon of check-out. This would explain the ATM in the lobby.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Carin, el 18 nov. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

10/10 Excelente

Carolina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de Reservations , el 31 oct. 2023
Thank you Carolina for your wonderful review

8/10 Bueno

Melissa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Reservations, el 27 oct. 2023
Thank you Melissa for your feedback

8/10 Bueno

Veronica

Se hospedó 7 noches en junio de 2023
Respuesta de Reservations , el 8 nov. 2023
Thank you Veronica for your feedback

2/10 Terrible

Johnny

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
There’s a $100 cash deposit with no ATM close and the nearest one is in a shady location.
Se hospedó 1 noche en octubre de 2023
Respuesta de Carin, el 9 oct. 2023
Thank you for your feedback, it is greatly appreciated.

6/10 Aceptable

Debra

Se hospedó 1 noche en octubre de 2023
Respuesta de Reservations, el 28 oct. 2023
Thank you for your feedback

2/10 Terrible

Patricia

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like how my room with the ocean view the sliding door did not open. The floor was so dirty. The bathroom was not clean to it's best. Roaches was in the room.The railing on the other room was loose very unsafe. The staff didn't care about there guest at all especially when i called concerning about missing stuff bear for my special niece.
Respuesta de Reservations, el 3 oct. 2023
I am sorry Patricia that you did not enjoy your stay with us

4/10 Malo

LaVern

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The room was nasty and had roaches the phone didn't work had to call for someone to come fix the refrigerator and the balcony was very nasty the little table and chairs were dirty and we didn't have a good view
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carin, el 27 sept. 2023
We apologize for any issues you may have experienced during your stay. Your feedback is greatly appreciated.

4/10 Malo

Bikang

No le gustó: Limpieza, servicios, condiciones de la propiedad
I saw a roach in the bathroom.
Se hospedó 4 noches en agosto de 2023
Respuesta de Carin, el 25 sept. 2023
We apologize for any issues you may have experienced during your stay. Your feedback is greatly appreciated.

4/10 Malo

Mary E, North Las Vegas

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Very dirty and dead roaches in the room. Bathroom sink not draining, no utensils to cook or eat with.Staff was friendly and responded quickly.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Reservations, el 28 oct. 2023
I am sorry that you didn't enjoy your stay with us

8/10 Bueno

Leesa

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 20 sept. 2023
Thank you Leesa for your feedback

4/10 Malo

Brittany

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not the best stay
First walked in and rhe office smelled of pot. The lady was very rude and they only provided me with one key. I was told i had a beach view, when in fact had a wall view. The beds are like boards and cigarette burns in the sheets. Roaches and water bugs throughout the hotel. The tv remote didnt work. The air conditioner barely was cold. And the bed i had in the extra room was a twin, rather thsn fulls size like the other two beds. Did not sleep well and then check out was a nightmare. I waited in line for 30 minutes, just to turn my key in. The lady at the front desk, again rude. The outside experience, the pool was dirty and we didnt get a code for any of the gates. A guy came up and asked my girls if they had a bag of dope. Will not be staying in this hotel again, oh and there is no golf.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 19 sept. 2023
What room was this

2/10 Terrible

Sueanne

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations , el 18 sept. 2023
I am sorry that you did not enjoy your stay with us

6/10 Aceptable

Kristle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Shawnette is a representative that goes above and beyond. Besides this, the hotel is not that clean.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 13 sept. 2023
Thank you for your feedback, yes Shawnette is awsome.

8/10 Bueno

Maritza

Le gustó: Servicio y personal
Parking on over flow parking lot
Se hospedó 2 noches en septiembre de 2023
Respuesta de Reservations, el 13 sept. 2023
Thank you for your feedback

10/10 Excelente

Sameerah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I give it a 10 everything was great
Se hospedó 3 noches en septiembre de 2023
Respuesta de Carin, el 12 sept. 2023
We are glad you enjoyed your stay. Your feedback is greatly appreciated.

4/10 Malo

Tammy

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Crowded with no room to stand when we walked in. Was not told that we had to have a $100 security deposit. So everybody had to get everything out of the ATM in the middle of the office. They come walking in your room without permission which I did not like at all. Bugs. Not safe. In the room we were in because if there was a fire, we would would have died in there because there was no escape out. No where to park. I would not recommend this place to nobody!!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Carin, el 11 sept. 2023
We apologize for any issues you may have experienced during your stay with us. Your feedback is greatly appreciated.

2/10 Terrible

Lisa

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was hot! Air wasn't working. I was there 2 hours before I left.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Reservations, el 9 sept. 2023
I am sorry Lisa that you did not enjoy your stay with us

6/10 Aceptable

Roberto

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023
Respuesta de Reservations, el 9 sept. 2023
Thank you for your feedback Roberto

2/10 Terrible

Kelsy

Se hospedó 1 noche en septiembre de 2023
Respuesta de Carin, el 27 sept. 2023
Thank you for your feedback.