6/10
Room was clean, staff was friendly, but our balcony door was broken and it took 2 days for anyone to fix it but only after we went to the front desk and complained that nobody came then someone did. The hurricane was horrible and the “indoor” pool was closed and the beach was unsafe to swim so that was very disappointing for my kids. Also the cleaning staff wasn’t available for 2 days out of our stay and our garbages and towels weren’t replaced so
We took our garbages to staff and looked for a housekeeper to get towels ourselves. Very dissatisfied.
Mona L.
Se hospedó 4 noches en agosto de 2024