Vista desde la propiedad

Opiniones de Dimora Delle Arti

Dimora Delle Arti
Via Santa Maria di Costantinopoli, 30, Naples, italy

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 156 de 238 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 59 de 238 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 11 de 238 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 8 de 238 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 238 opiniones" "

9.4/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alberto

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Inmejorable 10/10
Uno de los mejores hoteles que he visitado en Nápoles. La recepcionista muy atenta y amable. La ubicación es perfecta y la habitación un 10/10.
Se hospedó 3 noches en noviembre de 2023

6/10 Aceptable

Maria Juana Herraez

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
La tranquilidad; la ubicación y la persona que se ocupa del desayuno (especialmente amable y servicial).
Se hospedó 5 noches en mayo de 2019
Respuesta de Staff - Dimora Delle Arti, el 16 may. 2019
Thank you very much for your feedback!

10/10 Excelente

fabiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Mi experiencia fue excelente,tanto el muchacho de.recepcion como Yolanda,la señora encargada del desayuno,siempre atenta y preparando ricas cosas.Lo aconsejo
Se hospedó 3 noches en mayo de 2018
Respuesta de Salvatore, el 3 jun. 2018
Thank you very much for your feedback! It has been a pleasure to have you here with us. The staff send you the best regards. We are looking forward to your next visit!

10/10 Excelente

Paula

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente opción en el centro histórico de Nápoles
Muy lindo B&B situado en el centro histórico de Nápoles, a metros del museo arqueológico y de la estación de metro Museo. El B&B está dentro de un antiguo palacette. Es muy nuevo, limpio, bien decorado. La gente que atiende muy amable. Especial mención para las tartas del desayuno. Nos encantó. Volveríamos sin dudarlo. Tener en cuenta que no tiene recepción permanente por lo que hay que avisar horario de llagada.
Respuesta de Salvatore, el 14 may. 2018
Thank you for your kind words! We were very pleased of having you with us.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Un buen hotel, con muy buena atención.
Reservamos una habitación cuadruple, y el tamaño era excelente. Realmente comoda y espaciosa. Nos sentimos como en casa y la atención del personal fue muy amable.
Se hospedó 3 noches en marzo de 2018
Respuesta de Clelia, el 21 mar. 2018
Grazie mille, è stato un piacere ospitarvi! Clelia

10/10 Excelente

Caterina

Il b/b è centrale e molto pulito…. Essenziale e efficiente …. Prossima volta a Napoli si torna, buono osteria molto vicino, osteria da Carmela!!!
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Randy, East Rockaway

Se hospedó 2 noches en abril de 2024

8/10 Bueno

Victor

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
I loved the artsy atmosphere, and the archeological museum MANN has made great strides in the thirty years since I was there before. It i now one of the best in Italy and major-league in Europe. It is impossible to rate the certainly vibrant environs. However, because so much squalor and delapidation may prove weirdly charming to some (count me among them), to others (my wife included, who dislikes long travel to begin with and big cities) the same may be repulsive. The Dimora staff could provide a bit more iadvance information on what a first-time visitor can expect .beside clearly limited check-in times There IS a tiny elevator but one need a 50 Euro cent piece to make it work , Available at 8 a.m. breakfast is limited but good, outsourced to a notable chain café a few minutes walk away Right by the great museum, which opens at 9..
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Jasmine

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Miriam , el 9 feb. 2024
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excelente

Lisa

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Love
Very helpful and knowledgeable staff. Helped us with directions and amazing recommendations. Definitely would stay again
Se hospedó 2 noches en enero de 2024
Respuesta de Miriam , el 9 ene. 2024
Dearest Lisa,Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

2/10 Terrible

Roger

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
There was construction inside the hotel. Pay to go up the elevator, bugs in the room, breakfast was a coupon to a coffee shop down the street. However the location of the hotel was great.

10/10 Excelente

Nils

10/10 Excelente

Esther

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Alexia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Siamo stati molto soddisfatti. La colazione nel Bar fantastica! Buon caffè, dolci buonissimi e sempre gentili!
Se hospedó 3 noches en octubre de 2023
Respuesta de Mirian , el 5 nov. 2023
Gentilissima Alexia, grazie per la recensione. Siamo lieti di leggere che è soddisfatta del soggiorno e che ha apprezzato la colazione presso la pasticceria Leopoldo, che è uno dei marchi più prestigiosi, anche gluten free di Napoli. Con i migliori saluti

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Bel hôtel mais accueil froid
Hôtel très bien placé dans un beau bâtiment avec de belles chambres. Malheureusement l’accueil est glacial et les services inexistants
Se hospedó 1 noche en octubre de 2023
Respuesta de Mirian , el 28 oct. 2023
Très gentilMerci pour l'avis auquel, malgré nous, nous sommes obligés de répondre.A ce propos, nous vous rappelons que vous avez séjourné dans une maison d'hôtes et que cet hébergement correspond à des prix nettement inférieurs avec une qualité de prestations adaptée à la catégorie, c'est pourquoi nous ne pouvons égaler les standards d'un hôtel avec un service sur place 24h/24. .Pour tout le reste, nous espérons que vous avez passé un agréable séjour et que vous reviendrez le plus tôt possible.CordialementMirienne

10/10 Excelente

MARY ANN

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Just 6 minute walk from M1 subway. Beautiful room with a very old courtyard and lift. Super safe
Se hospedó 2 noches en octubre de 2023
Respuesta de Mirian , el 12 oct. 2023
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excelente

Nazir

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location
Se hospedó 2 noches en octubre de 2023
Respuesta de Mirian , el 12 oct. 2023
Thank you so much for your wonderful review. We are very happy to read that you had a nice stay in our facility and we hope to have you as our welcome guest as soon as possible, cordially Mirian

10/10 Excelente

Sabine

Se hospedó 1 noche en octubre de 2023
Respuesta de Mirian , el 6 oct. 2023
We thank you so much for this exceptional 10/10! We are truly enthusiastic about your evaluation and hope to have the opportunity to welcome you again to our facility. Warm greetings from all our staff.

8/10 Bueno

Trine

Se hospedó 1 noche en octubre de 2023
Respuesta de Mirian , el 6 oct. 2023
Thanks for the reviewIt was a real pleasure for us to host you in our home and we hope to have you as our most welcome guests again. Friendliness

8/10 Bueno

Dharani

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Mark

Viaje en grupo
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Great Stay in Naples.
The facilities were very comfortable and clean. The location was excellent. We really enjoyed our stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mirian , el 24 sept. 2023
Dearest Mark,Thank you for taking the time to share your experience at our facility. We are happy that you had an exceptional stay in every respect and having such a reward warms our hearts. We hope to be able to welcome you again as our most welcome guest

4/10 Malo

Ivar

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Dårlig service i forbindelse med ankomst og mye støy hele natten fra en svært trafikkert vei utenfor. Slitent rom og bad med delvis tett sluk.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mirian , el 19 sept. 2023
Thanks for the review. We are sorry that your experience did not matchexpectations, but we are nevertheless obliged to underline that ours is not a hotel, but rather a guest house and therefore does not have services comparable to the different category of hotels, but certainly the entire staff has the total satisfaction of its guests as its priority and fortunately this is appreciated by almost all of them.As far as the room is concerned, it becomes noisy if you keep the windows open as it faces the street and we honestly don't know about the partially blocked bathroom.For everything else we hope you had a pleasant stay and that you come back as soon as possible.Sincerely

10/10 Excelente

Ronny

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Schöne Unterkunft in der 2. Etage. Das Zimmer war sehr geräumig und sauber mit Minibar zu moderaten Preisen (Wasser 1€). Auch gab es genug Ablagemöglichkeiten und einen Kaffeautomat im Kapseln und Tee. Das Frühstück gibt es in einer Bar in der Nähe. Man bekam einen Voucher wo man 1 Getränk und 2 Speisen (zB. Toast & süßes Teilchen) bekam. Das Zimmermädchen war sehr gut und freundlich. Die Metrostation ist etwa 5 Minuten entfernt am Archäologischen Museum. Auch die Altstadt ist zu Fuß mit Allem sehr gut zu erreichen.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mirian , el 19 sept. 2023
Vielen Dank für die schöne Bewertung. Wir freuen uns, dazu beigetragen zu haben, dass Sie eine schöne Erinnerung an unsere schöne Stadt haben und hoffen, Sie wieder als gern gesehenen Gast begrüßen zu dürfen. Mit freundlichen Grüßen, die Geschäftsführung

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Wonderful stay
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mirian , el 18 sept. 2023
Dearest Chris,We thank you so much for this wonderful 10/10! We are thrilled with your rating and hope to have the opportunity to welcome you back to our facility. Warm greetings from all our staff.

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mirian , el 19 sept. 2023
Gentile Maria grazie per la recensione Per noi è stato un vero piacere ospitarvi nella nostra Dimora e ci auguriamo di potervi avere nuovamente nostri graditissimi ospiti. Cordialità

8/10 Bueno

Staffan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mirian , el 19 sept. 2023
Thank you so much for the nice review, it was a real pleasure to host you in our home. We hope to see you again soon. Sincerely, Mirian

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
Not the best although it is cheap
Having to pay 50 cents to use the lift to get to the second floor (lift then didn't work) was not a good start. Reception staff lacked basic customer service skills - we asked if we could check out and hour later and they just looked at each other and said "No" - didn't say sorry or give and explanation. Room was large, but very dated, especially the bathroom. Shower didn't drain well so you end up standing in dirty water. We only had one bath towel between 2 of us and reception seemed surprised by our request when we asked for another. Service was saved by the cleaner when on checkout was super friendly,smiley and helpful and organised a taxi for us. Area is quite run down although I guess it is in the old part of Napoli, however it is close to some of the main sights (which is why we chose it)
Se hospedó 1 noche en septiembre de 2023
Respuesta de ., el 3 nov. 2023
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8/10 Bueno

julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front desk very helpful and kind and is situated in walking distance to good shopping and restaurants.
Se hospedó 2 noches en agosto de 2023
Respuesta de Mirian , el 18 sept. 2023
Grazie mille per la recensione, è stato un vero piacere ospitarvi nella nostra Dimora. Speriamo di avervi nuovamente nostri ospiti

8/10 Bueno

Kentaro

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023
Respuesta de Mirian , el 19 sept. 2023
Thank you so much for the nice review, it was a real pleasure to host you in our home. We hope to see you again soon. Sincerely, Mirian

10/10 Excelente

Annamaria

Se hospedó 1 noche en agosto de 2023
Respuesta de Mirian , el 30 ago. 2023
Dearest Annamaria,,Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

2/10 Terrible

Luca

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michiel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dimora delle arti is a perfect place to explore Naples. Naples is a busy, lively city so when you are done with exploring the city, you want a hotel that is clean and where you can be at rest. It feels very homely. The rooms have airco that do their job very well. All in all, we had a great time at dimora delle arti.
Se hospedó 7 noches en agosto de 2023
Respuesta de Mirian , el 29 ago. 2023
Dearest Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excelente

Petra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Such a lovely little hotel. We chose this partly because it was close to a gluten free coffee place for breakfast, and it turns out that’s the cafe where the included breakfast is at. You can choose either gluten free or not.
Se hospedó 2 noches en julio de 2023
Respuesta de Mirian , el 6 ago. 2023
Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice r
Se hospedó 2 noches en agosto de 2023
Respuesta de Mirian , el 29 ago. 2023
Thanks for the nice words. It was a real pleasure hosting you and making your stay in Naples more comfortable. See you soon. Friendliness.

10/10 Excelente

Yanet

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms is nice but the neighborhood looks scary, a lot of graffiti and trash but after the first night I felt safe, nothing to worry about.
Se hospedó 2 noches en julio de 2023
Respuesta de Mirian , el 6 ago. 2023
Dear Louise,Thank you so much for your wonderful review. We are very happy to read that you had a nice stay in our structure and we look forward to having you as our guest as soon as possible, cordially Mirian

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic location, a block from the archeological museum and close to all markets and restaurants. Great area for walking and shopping. Staff very nice and helpful and nice, quaint rooms. Very Italian feel. Beds are not very comfortable and we were confused when we got there about where we were supposed to go to get in. Be sure to communicate your arrival time and then call when you arrive to be let in. It’s on floor 2. We loved our stay and would definitely come again.
Se hospedó 1 noche en julio de 2023
Respuesta de Mirian , el 2 ago. 2023
Many thanks for taking the time to share your experience at our property. We are thrilled that you had an outstanding stay in every respect and to have such a reward warms our hearts. We hope to be able to welcome you again as our most welcome guest. A warm greeting from all the staff

8/10 Bueno

Carsten Bech

Se hospedó 2 noches en julio de 2023
Respuesta de Mirian , el 30 ago. 2023
Thanks for the review. It was a real pleasure hosting you and we hope you come back as soon as possible.Warm regards, Mirian

10/10 Excelente

Sebastian

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Mirian , el 29 ago. 2023
Dear Sebastianthank you so much for the nice review. It was a real pleasure for us to host you and we look forward to having you again as our most welcome guests, cordiallyThe direction

8/10 Bueno

Francine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
L'hôtel est bien situé et des bons restaurants a quelques minutes. Le personnel est bien mais il est disponible seulement entre 14h00 et 19h00, avant et après il n'y a aucun personnel dans l'édifice.
Se hospedó 3 noches en junio de 2023
Respuesta de Mirian , el 2 ago. 2023
Nous apprécions vos commentaires positifs sur notre établissement. Nous vous souhaitons un séjour exceptionnel.Sincèrement,La direction

10/10 Excelente

david

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful and safe place to be in Naples . Met all my needs. Would highly recommend
Se hospedó 1 noche en junio de 2023
Respuesta de Mirian , el 2 ago. 2023
Thanks for the nice words. It is a real pleasure to host you and make your stay in Naples more comfortable.All this gives us strength and keeps us going with energy and passion.Sincerely, the Management

10/10 Excelente

Jan

Se hospedó 4 noches en junio de 2023

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is in a very old building which is well maintained and clean. The location is just outside of the old town! I can recommend it!
Se hospedó 1 noche en junio de 2023
Respuesta de Mirian , el 8 jun. 2023
Dear Robert, Thank you very much for the nice review, it was a real pleasure to host you in our Dimora. We look forward to seeing you again soon. Friendliness

8/10 Bueno

Linda

Le gustó: Servicio y personal y condiciones de la propiedad
Near American embassy
Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Fei

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The check in time is 2pm, so we had to wait for the receptionist to come. We were a little surprised about the elevator and stairs, but that worked out fine. The hotel and rooms were clean and comfortable. The location was ideal with a lot of the sites in walking distance. Overall, enjoyed our stay in Naples.
Respuesta de Mirian , el 24 may. 2023
Dear Fei, thank you for the review to which unfortunately we have to reply in spite of ourselves. You stayed in a landlord whose services certainly cannot be compared to those of a large hotel. You were immediately informed of the check-in time which is at 14.00 and checkout which is at 10.30 .As regards the lift, as you have seen, we are a small structure located on the second floor of an apartment building and the lift is not our property.We are delighted that you enjoyed your stay in Naples.It was a real pleasure to have been able to host you in our home and we look forward to having you again as our most welcome guest soon. Sincerely, Mirian

6/10 Aceptable

Gregory

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Getaway to Naples
Very helpful staff, fantastic location in old part of Naples, apartment on 2nd floor with a lift that costs 50c a ride. Shower extremely small but otherwise room lovely, breakfast is a selection at an off site nearby coffee shop. Food is lovely but staff were not so helpful or efficient. Only major dampener we had was 3 days of rain
Se hospedó 3 noches en mayo de 2023
Respuesta de Mirian , el 23 may. 2023
Dear Patricia,thanks for the review. We are sorry for the paid lift, but unfortunately, as you could see, we are a small structure located on the second floor of an apartment building and the lift is not owned by us. It is precisely for this reason that upon check-in we provide guests with coins to be used for possible ascents/descents.We are sorry for the rainy days, but unfortunately the whole of Italy has been affected by these extreme weather events (see for example the flood in Emilia Romagna).For all the rest we hope you had a pleasant stay and that you come back as soon as possible.SincerelyMirian

4/10 Malo

Pairoj

Viaje familiar
No le gustó: Servicio y personal
Pro: 1. quiet place in vicinity of storico centro 2. Breakfast was at Leopoldo bar 1-200 meters away. It was very busy on Monday morning but fast service. Amount was typical for local as we saw most local people just grabbing a piece of sweet bread and coffee. But for most overseas travelers that was tiny for breakfast. Con: 1. Very poor attitude of receptionist. She hung up my call twice while I still asked questions. That was very rude. We didn’t know how to open the front door. Then when we came in we didn’t know how to go upstairs with big luggage. When we later saw an antique elevator and didn’t know how to use it. She didn’t explain but hung up. She seemed annoyed that we didn’t know all these. Starting with a poor reception everything later turned unwelcome. 2. We need 1.5 euros coins to activate the antique elevator. What if we didn’t have some coins while receptionist didn’t want to help anything? How could we go upstairs? When we managed to go there she asked for passport while we were still busy with our 3 big luggage. My wife was so afraid as there was no smile from her, not even a welcoming gesture and help. At that point we would really like to cancel the room. 3. After checking in with passport she then explained about the room, the 3 keys, breakfast and so on. She was upset if I asked anything. She only wanted us to listen. At that point I just listened without speaking anything. And no more asking afterwards except for booking a taxi for next day. I opened t
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Yovana

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023