Rating Details:
The property manager was adequately helpful.
The vacation rental was clean.
I was happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We hoped to give a wonderful review, but were sadly disappointed. We arrived to a beautiful newly constructed house which is currently for sale. It was obvious the house had not been cleaned prior to our arrival and was simply left staged for us to use as is. The floors were dusty and our feet were covered in dust bunnies and general filth from traffic in and out. We spent the first morning of our vacation vacuuming. The kitchen is modestly equipped, but with Calphalon cookware peeling off. The outdoor grilling area/patio was fantastic.The pool was very nice, but dirty. There were also no instructions for using the hot tub, and it turned out we needed an app to control the pool functions and use the spa. I expected this information would have been provided to us ahead of time. Our next issue although not at fault of Naples Vacations involved a domestic dispute next door. We had to listen to multiple nights of hollering and profanity. To be honest, it made us feel a little unsafe.The house is equipped with a security system, however some of the batteries were dead in the window sensors, and one night, the system started alarming and required us to remove the batteries. I expected the security system would have been in proper working order prior to our arrival.Perhaps the most upsetting part of our trip was when we returned from the beach and found a pool construction team cutting stone spewing dust throughout the pool area onto our towels and bathing suits. We signed a short term rental agreement which clearly states we were to be notified about anyone needing access to the home during our stay. The Naples Vacations manager claimed neither they or the homeowner were aware of the pool construction happening that day, however this was a violation of their agreement with us. We did enjoy our vacation, but would not stay here again, and recommend not renting with Naples Vacations given their lack of concern for