Entrada de la propiedad

Opiniones de Dream Nashville, by Hyatt

4 out of 5
Dream Nashville, by Hyatt
210 4th Avenue North, Nashville, TN

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 698 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 174 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 70 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 35 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 1000 opiniones" "

9.4/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

OSCAR

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
El trato del personal y la decoración
Se hospedó 2 noches en junio de 2022
Respuesta de Paula Kilgore, el 6 jul. 2022
Gracias!

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room was excellent. Property is conveniently located within blocks of the hot spots, but far enough away from the street party noise.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Ryan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice hotel. We did not experience their bar but looked fun. Their restaurant was excellent. Loved that you get free coffee/tea from their cafe and bottled water from the front desk. Hotel was very clean. Staff was very nice. Only 2 blocks from printers alley and a short walk from broadway. Overall excellent stay. Would absolutely stay again!
Se hospedó 3 noches en abril de 2024
Respuesta de Braden, Assistant Front Office Manager, el 25 abr. 2024
Hi Ryan! I am delighted to see that you enjoyed your stay with us! it is great to hear that you took advantage of our amenities and top-notch location. It was an honor to host you as a guest and we hope to see you again very soon.

10/10 Excelente

Dion

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel with great service
Se hospedó 4 noches en abril de 2024
Respuesta de Braden, Assistant Front Office Manager, el 15 abr. 2024
Hi Dion!I am thrilled to read you enjoyed the stay at our hotel. It was our pleasure to host you as a guest! We hope to see you again very soon.

10/10 Excelente

Lisa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was the perfect distance from Broadway! Nice rooms and a gym. Wish there was a hot tub on the property
Se hospedó 4 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 11 abr. 2024
Hi Lisa,I am delighted to see you enjoyed your stay with us! Thank you for allowing us to host you. I have passed along your feedback to the proper folks, I agree a hot tub would be awesome!

10/10 Excelente

Cathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Braden, Assistant Front Office Manager, el 11 abr. 2024
Hi Cathy!I appreciate the kind feedback and am delighted to see you enjoyed your stay. We hope to see you again soon.

10/10 Excelente

Jacqueline

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 3 noches en abril de 2024
Respuesta de Braden, Assistant Front Office Manager, el 7 abr. 2024
Hi Jacqueline!Thank you for your kind feedback! It was our honor to host you as a guest. We hope to see you again soon!

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza y servicio y personal
I like that it is close to Broadway St. and Printer's Alley. It seemed rather plain for the price I paid. Room was small.
Se hospedó 1 noche en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 6 abr. 2024
Hi David,Thank you for your feedback! We are honored to have hosted you as a guest. I agree our location is second to none! We hope to see you again soon.

10/10 Excelente

carroll

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location was perfect. Blocks away from Broadway, close to breakfast restaurants, and easy access to the alley. We ate breakfast at the hotel and it was just as delicious as when we ate elsewhere. The room was clean, small, but enough room for two people. The staff was friendly and helpful. The area was safe.
Se hospedó 3 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 3 abr. 2024
Hi Carroll,I am delighted to see you had such a wonderful stay! We are honored to have hosted you as a our guest and appreciate your feedback. I sincerely hope to see you again soon!

10/10 Excelente

Matthew M

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 3 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 3 abr. 2024
Hi Matthew, Delighted to see you enjoyed your stay! it was an honor to host you.

10/10 Excelente

Cassandra

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 21 abr. 2024
Hi Cassandra,Thank you for your kind feedback! Thrilled to see you enjoyed your stay, we hope to welcome you back as a guest soon.

10/10 Excelente

William B.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 3 abr. 2024
Hi William,Thrilled to see you enjoyed your stay. Honored to have hosted you as a guest

8/10 Bueno

Jeffrey

Se hospedó 4 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 20 abr. 2024
Hi Jeffrey,It was our honor to host you as a guest! Do not hesitate to reach out to me and let me know how we can earn your business next time you travel to Nashville. Ill ensure your stay is perfect.

10/10 Excelente

Salvatore, BOLTON

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel beautiful amenities.
Se hospedó 4 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 29 mar. 2024
Hi Salvatore,Thank you so much for your kind words. We are grateful to have had you as a guest! We hope to see you again soon.

10/10 Excelente

Nicole

Se hospedó 3 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 18 abr. 2024
Hi Nicole,Thank you for your kind feedback! It was an honor to host you. We hope to welcome to you back again.

10/10 Excelente

Janet

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice distance to where we were wanting to go. We thought parking was high priced
Se hospedó 2 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 29 mar. 2024
Hi Janet,We are grateful to have hosted you as a guest. I agree that our location is second to none! I greatly appreciate your feedback as it helps us better understand our guest's experience. We hope to see you again very soon.

2/10 Terrible

Daniel William

Se hospedó 2 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 20 abr. 2024
Hi Daniel,I sincerely apologize that our hotel did not live up to your expectations. We strive to provide the best possible experience for our guests, and I would like to discuss further with you in order to address these concerns and reconcile if possible. Please do not hesitate to reach out to the hotel and myself personally. Ill do anything I can to make this right.

8/10 Bueno

Jean

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 4 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Jean! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

10/10 Excelente

MaKayla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dream hotel, was an absolute DREAM!
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Makayla! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

10/10 Excelente

Jonathan

Se hospedó 5 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 10 abr. 2024
Hi Jonathan!Thank you for the kind feedback! It was our honor to host you as a guest.

10/10 Excelente

Melissa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I enjoyed my stay there. Staff was friendly and professional
Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Melissa! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

10/10 Excelente

Dannyelle

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property and wonderful staff!
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Dannyelle! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

8/10 Bueno

Diane

Le gustó: Servicios
It was convenient to Broadway and they had complimentary coffee and a muffin in the morning
Se hospedó 4 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 29 mar. 2024
Diane,Thank you so much for the kind words, it was an honor to host you! Excited to hear you were a fan of the location and amenities. We hope to see you again soon!

10/10 Excelente

Cherie

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, very walkable, location
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Cherie! Thank you so much for your Kind Review! We are very lucky to be in the heart of music city, close to all the action! Very thankful that you chose to stay with us! We truly hope to see you again

6/10 Aceptable

Donald

Se hospedó 1 noche en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Donald! It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns I would love an opportunity to discuss your experience.

10/10 Excelente

Donald

Se hospedó 2 noches en marzo de 2024
Respuesta de Braden, Assistant Front Office Manager, el 31 mar. 2024
Hi Donald!It was an honor to host you, thank you for your feedback! We hope to see you again soon.

10/10 Excelente

Kirtina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Manager, el 15 mar. 2024
Hello Kirtina,Thank you so much for taking the time to give us an amazing review. We are so thankful you chose to be our guest. We hope to have the honor to host you again!

10/10 Excelente

Severina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 15 mar. 2024
Hello Severina,Thank you so much for the amazing review having you here was truly an honor and we can wait until next time! See you Soon!

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 7 mar. 2024
Hello Lauren! What an honor it was to have your as a guest. I truly hope we get the honor to see you again! See you soon.

10/10 Excelente

David

Viaje familiar
Outstanding
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 7 mar. 2024
David! Thank you for the incredible review. We are so thankful to of had you as a guest. We cant wait to see you again!

10/10 Excelente

michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Se hospedó 2 noches en febrero de 2024
Respuesta de Tyler, Front Office Assistant Manager, el 3 mar. 2024
Good Morning, Michael. We appreciate your excellent review of the hotel. We hope you had a wonderful time! Have a great day!

10/10 Excelente

Gilbert

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Gilbert! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

8/10 Bueno

Michelle

Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Michelle! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Tyler, Front Office Assistant Manager, el 3 mar. 2024
Good Morning, Nathan. We appreciate your excellent review of the hotel. We hope you had a wonderful time! Have a great day!

8/10 Bueno

Margaret Patricia

Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler, Front Office Assistant Manager, el 3 mar. 2024
Good Morning, Margaret. We appreciate your survey. I would enjoy hearing more feedback regarding your stay with us at Dream. Please, reach out any time. Have a great day!

10/10 Excelente

Len

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Need a sign outside . Took 2 times to find it
Se hospedó 2 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 29 feb. 2024
Hello Len!Thank you for you incredible review. I do apologize it was harder to find. We will pass along this feedback to our management. We want to make sure all our guests have a super easy experience when arriving. We truly hope to see you again. Let me know if you have any questions please reach out.

10/10 Excelente

David, Spartanburg

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Always a good time
Se hospedó 2 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manger, el 29 feb. 2024
David!!Thank you so much for staying with us. We look forward to seeing you again. Please let me know if you have any questions! See you soon!

4/10 Malo

Casey

Viaje en pareja
No le gustó: Condiciones de la propiedad
Overall we were not too happy with our stay. The first night there was a heavy smoke smell coming into the room for the majority of the night. We called the front desk and told them about it twice. They said they were going to send someone up and no one ever showed. We talked to the front desk the following morning and they said they were sorry but never have had any other complaints with that room. We could smell it the following nights but it wasn’t as strong. Also the housekeeping was so so. Things were not stocked as they should be. The valet was great and very friendly. Overall I will probably find somewhere else to stay next time due to the experience for what we paid for the room.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 29 feb. 2024
Hello Casey! I am very disheartened by your experience with us. However, I am thankful you brought this to our attention. This gives us a chance to learn, grow and become better. While we strive for perfection this was not your experience. I am going to refund your facility fees and some additional amounts. Be on the lookout for a new Folio. Again, I am so sorry this was your experience. Please feel free to reach out at anytime.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No coffee in room or ice on floor.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 26 feb. 2024
Hi Andrew! Thank you so much for the review! I am so sorry for the confusion on the Ice and Coffee. We dont have coffee machines as we have, have a coffee show where you can get complimentary coffee. However, we do have some coffee machines by request. We also have the ice delivered to the room, instead of having Ice machines. I am sorry about the confusion. If you have any more questions reach out anytime.

6/10 Aceptable

Marissa Rae

Viaje en grupo
Le gustó: Condiciones de la propiedad
The front desk was pleasant and it was walkable to so much. The room was clean and we liked the style. The housekeeping was atrocious. The first day, they never came. The second day, they took my tip and didn't clean the room. The third day, we walked in and the housekeeper had her phone plugged in in our room blasting music and her cart was in there, but she was not and didn’t come back for 15 minutes. She then took our robes and toiletries (still full) and didn’t replace them. Another time we called for ice (no machine on the floor) it never came. Another phone call…more waiting…it took over an hour to get it. I have never had so many little annoying issues at one place. We didn’t have any big problems, but seeing how many other options are around to stay, I wouldn’t choose here again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 25 feb. 2024
Hi Marissa! Thank you so much for taking the time to fill this out. Your feedback is truly a gift and it is the only way we can truly grow. So I want to say thank you! It breaks my heart to hear you had so many tiny issues and while you may not of have big ones these tiny ones mean just as much to us. I will send this information to our Housekeeping team and we will work together to correct this. If you do decide to stay here Again ask for myself or Paula who is our housekeeping director. We would love to make your stay a dream come true!

10/10 Excelente

Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Dream Nashville was perfect for a quick weekend getaway.
Se hospedó 1 noche en enero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 25 feb. 2024
Kim! Thank you so much for the kind words! I would have to agree the weekends feel a little better here at the Dream! We hope to see you on your next weekend getaway! See you soon!

10/10 Excelente

Divina

Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 27 mar. 2024
Hello Divina! Thank you so much for your kind review. It means the world to me that you took the time to share your experience with us. Please reach out if you have any questions or concerns!

8/10 Bueno

Johnnie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property is centrally located. Free coffee, tea and water. Safe area.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager , el 25 feb. 2024
Thank you Johnnie for the kind review! It was truly a pleasure to have you stay with us. We hope to see you again soon!

10/10 Excelente

Karri

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Dream is a fabulous hotel. Great, swanky accommodations. Adjacenct to Printers Alley and 4 short blocks from Lower Broadway. Front desk staff was amazing and kind. Would definitely stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 20 feb. 2024
Thank you so much for your kind words! we are only as Fabulous as our amazing guest! We cant wait to see you again!

10/10 Excelente

Roberto G

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 25 feb. 2024
Hi Roberto!Thank you so much for your kind review! Please reach out at anytime if you need anything. We truly hope to see you again!

10/10 Excelente

Andrew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a beautiful hotel in a good location. Loved being right at Printer Alley and within walking distance to most attractions. Ended up using public bus to go out to the Parthenon, bus stops all over the city so it was really convenient and inexpensive. The room was smaller than anticipated and lack of microwave or coffee maker was a bummer but not a deal breaker. Wish there was more signage/information. We had to ask the front desk all of our questions due to this but they were great. All of the staff members were great, so friendly and helpful. Would stay again.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 20 feb. 2024
Andrew Thank you so much for your kind words! I am so thankful for your review! We cant wait to see you again. let us know if you have any questions!

10/10 Excelente

Frank

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Definitely coming back. Awesome hotel bar and restaurant. Highly recommend this place. A door leading to printers alley. Just a cool vibe.
Se hospedó 2 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 20 feb. 2024
Frank! Thank you for your review. Cant wait to see you again!! let us know if you have any questions!

10/10 Excelente

Barbara

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Wonderful staff. Well appointed rooms.
Se hospedó 3 noches en febrero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 16 feb. 2024
Thank you so much Barbara for the kind words!We are so thankful we got to have you as a guest! Cant wait to see you again.

10/10 Excelente

Judson P

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 10 feb. 2024
Hello Judson!Thank you for the incredible review! We hope to see you again very soon!

10/10 Excelente

Allen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Just a nice place not typical.
Se hospedó 1 noche en enero de 2024
Respuesta de Tyler Pearson Assistant Front Office Manager, el 8 feb. 2024
Hello Allen! Thank you so much for the incredible review! It was such a pleasure to have you staying here with us. We hope to see you again!