The host, listed as Herman, was the worst I've ever had thru VRBO. Never contacted us with check in details. We were stranded at the airport as our cell phones wouldn't work in the Bahamas. Had to rely on WiFi. We made several attempts to contact the host but he wouldn't respond. We made several attempts to contact VRBO, and had a difficult time trying to reach a real person to help us.The "Garden Cottage" we were supposed to be in was not available. Several Taxi trips back and forth to the airport and the cottage address we were given cost us nearly 200. We finally got in touch with someone at VRBO, and we're connected with a different host. I assume from the same company. Corniela was as helpful as she could be. The problem was where they moved us to is an old run down hotel of sorts called "Viking Hill". We basically had a small hotel room.We were only supplied 2 bath towels for our 7 night stay. We were told if we needed towels to use the community washer and dryer to wash what we had. The room wasn't the worst I've ever stayed in, but certainly not what I expected and paid for. The house keeper Mercy was kind and friendly. The property itself needs major attention. The WiFi was weak and often disconnected. Couldn't watch TV or call out through What's App without a signal.We noticed several guests having the same issues. Not able to get check-in details, and not able to connect to WiFi without password.I could go on & on, but running out of characters for this post
