Paquetes Vacacionales Incluyen Hotel y Vuelo a New Berlin

The hotel is clean and looks nice, however, I don’t think it’s worth the price, specially given that they overcharge for every additional detail beyond the basics: $40 for checking in before 4pm even if a room is just sitting there empty, and $69 per night for parking. Their inflexibility gives the guest a sense of hostility instead of a friendly welcome. I found the front desk service to be very mechanical, thus missing the human touch that any hotel, but more so a “luxury” hotel, should have. Even the valet parking attendants seem a bit aggressive. There are some details inside the room that are a bit run down (some furniture, the bathtub). I later stayed at a Drury hotel near the airport and the front desk service was much more welcoming and it is also newer and clean.

This place is beautiful. We were checking in late, after their front desk closed, and they made sure we can enter the room and have a VIP experience. The resort is beautiful. Stunning nature, lovely pool, everything was clean. Very comfortable beds and soft linens. High end toiletries. We will visit again.