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Reviews of River House at Odette's

3 out of 5
River House at Odette's
274 South River Road, New Hope, PA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 178 out of 228 reviews" "
Rating 8 - Good. 26 out of 228 reviews" "
Rating 6 - Okay. 12 out of 228 reviews" "
Rating 4 - Poor. 8 out of 228 reviews" "
Rating 2 - Terrible. 4 out of 228 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from L.Judge on 11 May 2024
Thank you so much for taking the time to provide your feedback and we're happy to hear that you enjoyed your stay at the Hotel. Have a Great Day!

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An upscale hotel with very nice amenities. Would stay there again.
Stayed 2 nights in Apr 2024
Response from L.Judge on 8 May 2024
We're happy to hear that you enjoyed your experience with us and welcome your return in the future. Thank you for staying with us and Have a Great Day!

10/10 Excellent

Elizabeth, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from L.Judge on 8 May 2024
Thanks for staying with us.Have a Wonderful Day!

10/10 Excellent

Marcus, Conshohocken

Stayed 2 nights in Apr 2024
Response from L.Judge on 16 May 2024
Thanks for staying with us. Have a Wonderful Day!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from L.Judge on 16 Apr 2024
We're happy to hear that you enjoyed your stay with the Hotel. Thank you for staying with us and Have a Awesome Day!

10/10 Excellent

Steven

Stayed 1 night in Apr 2024
Response from L.Judge on 6 May 2024
Thank you so much for taking the time to provide your feedback. Have a Good Day!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from L.Judge on 13 Apr 2024
Thanks you for staying with us!

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Jeffrey

Traveled with family
Liked: Amenities
Great hotel, worst mattress I ever slept on.
Stayed 2 nights in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for providing us with your feedback. We're sorry to acknowledge that you were unsatisfied with your experience.

10/10 Excellent

Liz

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was a perfect get away for my husbands birthday weekend. Our vacations are usually filled with tons of exploring and just being out and about, but this place was so hospitable and comfortable we practically didn’t leave the premises. We will definitely be coming back.
Stayed 2 nights in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you so much for taking the time to provide your feedback.We're happy to hear that you enjoyed your experience with us and look forward to your return. Have a Great Day!

4/10 Poor

Alissa

Stayed 1 night in Mar 2024
Response from L.Judge on 20 Apr 2024
Thank you for staying with us and Have a Great Day!

8/10 Good

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Guests have access to the Roof top lounge. It was wonderful. We went at night, we sat outside, they have heated and give you blankets to use. They have a full menu. The food was delish in both restaurants.
Stayed 1 night in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us. We're happy to hear that you enjoyed your experience with us. Have a Great day!

2/10 Terrible

Laureen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Requiring valet parking is such an inconvenience for guests. We have things in our car that we can’t get when we want them and charging us for this required. Service is an additional annoyance. Also, there were many many empty rooms yet they did not check us in until 3 PM pm
Stayed 1 night in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for your feedback! You’re right—this shouldn’t have happened. We’ll talk to our Staff about communicating better to improve service. Have a Good Day!

10/10 Excellent

Caralynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us. Have a Good Day!

10/10 Excellent

Milina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, exceptional service and walkable to everything in town.
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great restaurant
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
Thank you so much for taking the time to provide your feedback. Have a Great Day!

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and amazing stay!
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
Thank you so much for taking the time to provide your feedback. Have a Good Day!

2/10 Terrible

Kevin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Jessica

Very nice accommodations- staff has been friendly. Beautiful location.
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
We're delighted to hear that you enjoyed your experience with us. Have a Good Day!

10/10 Excellent

Christopher, Townsend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
Thank you for staying with us.

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lil stay away
I took my mom there for a little getaway it was top notch service the room EVERYTHING
Stayed 1 night in Feb 2024
Response from L.Judge on 7 Apr 2024
We're Grateful for your appreciation and remain committed to providing great service. We’re happy to hear that you enjoyed your experience with us. Please Have a Wonderful Day!

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in New Hope. Food and service were exceptional. Would definitely recommend.
Stayed 1 night in Jan 2024

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried switching to the river view instead of the Mountain View because the rooms on the river are more like suites. Hotel said they had availability while hotels.com said there was no more available. Booking was non refundable so had to just accept it. Been to river house a few times and will definitely return. I have to admit, it’s my first go too when staying local
Stayed 1 night in Jan 2024

6/10 Okay

Steven

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
A quick friends trip around the holidays became the most lovely celebration of the season. Literally everything was perfect, from De at front desk, to the gorgeous rooms, the restaurants and best of all, somehow the vibe of the hotel makes every guest, every employee an old friend. This hotel was firing on all cylinders!
Stayed 1 night in Jan 2024

10/10 Excellent

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay! From the moment we arrived the valet,front desk and all other staff was very pleasant and helpful. Although our room wasn’t ready till almost check in time we made the best of the hotel. Roof bar, and dinner at Odette’s was fantastic! Great, clean room with a comfy bed and shower. Definitely will be back when the weather is warm to explore the area more and get a riverside room as well! Great stay!
Stayed 1 night in Jan 2024

10/10 Excellent

Nils, Berwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JULIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Awesome customer service and beautiful place to stay. I can’t wait to go back!
Stayed 2 nights in Dec 2023

10/10 Excellent

mark

Stayed 1 night in Dec 2023

10/10 Excellent

Esmine

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at River House at Odettes was amazing. Will definitely go back. And recommend to friends.
Stayed 1 night in Dec 2023

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Agnes

Stayed 3 nights in Dec 2023

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

mary ann

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jeffrey

Stayed 1 night in Dec 2023

4/10 Poor

Lindsay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Only if you’re attending the party!
The positives: The hotel was immaculate and a short walk into town. The bed was super comfortable and the rooms were large with a beautiful balcony. The negatives: I was traveling with my young daughter on a Saturday night. I wish I had known there was a wedding that night. It’s a small property and the walls/ceiling shook with music/dancing so we didn’t sleep until midnight. It took well over 20 mins to check me in because I booked through hotels.com. We had just come in from 4 hours in the car and I would have appreciated a drink while I waited for them to figure it out or some acknowledgment. Instead, when I checked out, once again they said it looks like we need to charge your cc. Once again waiting for the front desk to figure out their issue.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Pictures look a lot better, not worth the price you paid. Dirty room, you don’t want to touch anything unless necessary. A lots of things not functioning. Super tiny bathroom and water pressure of the ceiling shower head was super low (That's the only choice, the hand held shower head was disabled). We asked for 2 pairs of slippers after get into the room, staff replied: ohh sorry there’s no slippers in your room?! We’ll send them to you. We repeated the same request to another staff 4 hours later, replied: ok we’ll bring them to you. The next morning, we called the front desk again, replied: we don’t provide this kind of amenity.
Stayed 2 nights in Nov 2023

10/10 Excellent

Barry

Traveled with family
Room service was less than stellar. Overcharged 20 dollars for two bottles of water. Food just okay.
Stayed 1 night in Nov 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Odette’s for a quick trip to New Hope. Odette’s is within walking distance to all the shopping and restaurants on New Hope’s Main Street. The staff was excellent, helpful and knowledgeable of the area. The morning of our departure, we used the bikes that they offer to take the short ride to Washington State Park and we’re glad we did. Next time we might give ourselves a little bit longer to enjoy this amenity that they offer. I wish we could say we ate at Odette’s but, sadly we chose to eat in town. The options in town were not what we had hoped. We would definitely stay there again should we travel through the area.
Stayed 1 night in Nov 2023

10/10 Excellent

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view. Comfortable room! Loved the Roof Valet parking - not too good. Lack of staff at breakfast. Not good
Stayed 1 night in Nov 2023

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River House Resort
River House was a beautiful hotel! More like a resort! Our room on the second floor had a nice size terrace with gorgeous views of the Delaware River. The location was a short walk to downtown New Hope. Clean, comfortable and attention to details. Nice roof top bar, they offered blankets and had 2 fireplaces to warm the space! Restaurant was beautiful!
Stayed 1 night in Nov 2023

10/10 Excellent

Glenn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matie at the roof top was amazing so kind and professional !!
Stayed 1 night in Oct 2023

10/10 Excellent

Adria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the place. I can't wait to get back for another stay..
Stayed 2 nights in Oct 2023