2/10 Terrible
Alvaro
Viaje familiar
4 oct. 2025
Le gustó: Limpieza, servicios, condiciones de la propiedad
We only had one night to stay and everything appeared to be going well but when we arrived at to the home the code that was provided by owner did not open the door and we were stuck outside. Given the short time we had, this was a fatal error; a spare key should be kept somewhere hidden and immediate response if lock fails to point out the key. Reserving a place to stay and not being able to gain access with kids and family is just about the worst outcome possible. My wife asked for late checkout which we got, but 40 mins after check-out time the cleaning staff was already outside waiting for us to vacate. At the very least, owner should have called off cleaning staff so we would not feel rushed given the failed entry just the day before. The house is nice, certain rooms (downstairs where climbing wall is was a bit worn), hot tub should have been set to 104 not 95 (details that matter). There is a tree house of sorts that looks like a hazard and so we had to monitor kids not going over there. Bedrooms were clean, bathrooms are within normal limits. If you have lots of people for dinner, half of the dinning room table is a bench (no back support). There are some board games which is nice. Didn't use washer/dryer, but they were there. The chalk board in the basement was cool. We played hangman with the kids.
Alvaro
Se hospedó 1 noche en octubre de 2025
