Independent en Newcastle-upon-Tyne

“in front of the train terminal, I arrived at 10am and they already had the room ready, everything was excellent”

“Beautiful hotel on the quayside. The staff were all lovely. The room was very well appointed, with comfortable bed and Molton Brown toiletries. Our first stay in a Dakota hotel but won’t be our last.”

“Great”

“Excellent quality and service”

“A bit tired in places. Especially the lift. ”

“We stayed here last weekend with our in-laws to visit family and the hotel was perfect for what we needed. The staff are really nice, I can only mention by name Jonathan on reception who was very helpful but all the other staff on reception were also lovely as well as the bar staff and chambermaids. We had two rooms just above the discotheque which is open at weekends and the night receptionist told us to expect a bit of noise but to be honest we were so whacked out it wasn't a problem. We...

“Sadly my stay was spoil by the barman in the wedding swearing at my wife when she asked politely for some ice just after bar shut and told here to go and fetch it herself. Sad as the place is lovely and we would have come back ”

“Would have liked some fruit to have with cereal.”