Like all of Balboa, this is a multi-million dollar property that charges renters a significant price. Given that, there are a few things about this property that were disappointing. Per the renters guide we were provided, “the garage opener doesn’t always work”. This device broke down completely (not just a dead battery) while we were there. With no alternate access (side door locked), we could not access our car. This caused us to miss an appointment. Since the owners knew it was faulty, why didn’t they replace it? By the owner’s admission (as stated in the renter’s guide), using the TV system as configured is complicated and confusing. Yes, it is - so why don’t the owners resolve this problem for the renter’s convenience. The deck/patio furniture is not acceptable for a Balboa rental unit - including two old plastic chairs and a rusty table. Also the BBQ is an old model with a dirty grill that requires briquettes/matches instead of gas. Also, there is no dishwasher. While these are not major issues, they are inconveniences not expected on a Balboa property. Attention to details like these would make for a better experience.