Casas de huéspedes en Norfolk

“Very poor customer service. I made my reservation two weeks in advance and expected the hotel to honor my booking. On the day of check-in, my flight was delayed, so I called the hotel and spoke with the manager. I explained that I would be arriving late, and she assured me that it would not be a problem. When I finally arrived, the receptionist informed me that the hotel was sold out and that my room had been given away. I was told they had tried to contact me but could not find my phone...

“The staff was very helpful and kind. A gentleman named Eric was super helpful when I checked in”

“Comodo, limpio, organizado excelente servicio!!! ”

“Was different to othe hotel ”