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Opiniones de DoubleTree by Hilton North Charleston - Convention Center

4 out of 5
DoubleTree by Hilton North Charleston - Convention Center
5264 International Blvd, North Charleston, SC

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 519 de 913 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 264 de 913 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 913 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 913 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 913 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Cesar

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Cesar

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en julio de 2021
Respuesta de Madison Ryan Guest Services Manager, el 3 ago. 2021
Thank you for taking the time to leave us a positive review. We look forward to seeing you again in the future!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Desayuno debería estar incluido
Se hospedó 1 noche en julio de 2021
Respuesta de Madison Ryan Guest Services Manager, el 3 ago. 2021
Thank you for taking the time to leave us a positive review. We hope to see you again in the future!

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en marzo de 2019

6/10 Aceptable

Kelly

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The carpet in the rolm was damp so were the towles.. convenient location for what we needed to do but overall disappointed
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Nancy, Palm Coast

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great front desk service! Great shuttle service!!!
Se hospedó 1 noche en abril de 2024
Respuesta de GSM, el 25 abr. 2024
Thank you for staying with us! We look forward to seeing you again!

8/10 Bueno

Shannon

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Good location for staying if you’re going to Riverfront Park. Quick 10 min drive. Clean, good location by outlets and would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de GSM, el 23 abr. 2024
Thank you for choosing Doubletree Charleston convention Center for your travels. We look forward to seeing you soon .

10/10 Excelente

brian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Courteous breakfast and bar staff
Se hospedó 3 noches en abril de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback, and we hope you stay with us again in the future.

8/10 Bueno

Jacob

Le gustó: Servicio y personal y servicios
Everything was ok, but the bedsheets were not clear.
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

10/10 Excelente

AMY, Elberfeld

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

8/10 Bueno

Lori

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nicely designed. Breakfast was great. Staff is personable and pleasant. Close to everything. Didn't realize the convention center was right across the street. We could've walked to our comedy show. We booked the last king room. Happened to be handicap accessible. The hotel could touch up little nics on carpet and walls from wheel chairs to keep the room looking nice. The sleeper sofa cushions were on their last leg. House keeping could've taken a minute to actually cover the boxspring with the cover that exposed the boxspring. Over all one of my more pleasant hotel stays. Enjoyed having to closets and walk in shower. Look forward experiencing a regular king room. Good job! This will be my go to when I'm in Charleston.
Se hospedó 2 noches en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

10/10 Excelente

mike

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to things to do
Se hospedó 3 noches en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

10/10 Excelente

Shanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was nice. I would definitely stay again. The staff were great. I enjoyed my stay. The pool was closed and that was not disclosed. The room was lovely a suite with lots of space. The cookies were warm and good!
Se hospedó 3 noches en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

6/10 Aceptable

cynthia

Se hospedó 1 noche en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

2/10 Terrible

William

No le gustó: Servicio y personal
Front desk would not let me check in
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 20 mar. 2024
Dear William,Thank you for taking the time to share your feedback regarding your recent experience with us. We deeply regret any inconvenience caused by the circumstances surrounding your check-in.While we strive to provide a seamless experience for all our guests, unfortunately, we do require a valid credit card upon check-in to cover incidental charges and to ensure the smooth processing of your stay. We understand that encountering issues with your card can be frustrating, and we sincerely apologize for any inconvenience this may have caused.We always aim to assist our guests in resolving such situations to the best of our ability but accept that there are some issues that beyond our control. We hope that you understand the agent's requirement to follow hotel check-in policy requiring a valid credit card and appreciate your feedback regarding the situation.Warm regards,Guest Services at DoubleTree by Hilton North Charleston Convention Center

10/10 Excelente

Tori

Le gustó: Condiciones de la propiedad
Great
Se hospedó 1 noche en marzo de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

10/10 Excelente

Devin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you want convenience. This is most definitely the place to stay. You can walk to the restaurants.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Tom

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

10/10 Excelente

Susan

Viaje familiar
Easy checking. Friendly and helpful staff
Se hospedó 1 noche en febrero de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

8/10 Bueno

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice place. Comfortable bed and good air conditioning.
Se hospedó 2 noches en febrero de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future.

8/10 Bueno

Janessa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Overall stay was good. Would stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de GSM, el 15 abr. 2024
Thank you for staying with us. We appreciate your feedback and we hope you stay with us again in the future

8/10 Bueno

Paul

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient to convention center. Staff was very nice.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Anthony

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent proximity to airport and convention center. The desk agent was very polite and helpful.
Se hospedó 1 noche en febrero de 2024

4/10 Malo

Cliente verificado

Viaje de negocios
No le gustó: Comodidad de las habitaciones
Disappointed
Was disappointed with this hotel. Water in the shower was barely warm and you had to run the water for a long while before it got lukewarm. Service was pretty bad too. Location is close to the airport so you cou hear airplanes taking off.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Toriana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We will definitely be back
Speedy, knowledgeable and friendly front desk at check in. Super helpful and accommodating. The room was clean and looked like new!
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Deidra

Le gustó: Servicio y personal y condiciones de la propiedad
There were a few bugs in the room, but overall it was okay.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Margaret

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice! Comfortable. Great location
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Tawana

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for taking great care of my husband and bonus daughters. They loved the hotel, it was clean, comfortable, and convenient.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Tara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Decent for the price.
Stayed for volleyball tournament. Room was clean and hospitality was good. Only issue was we noticed a few stink bugs and hotel pillows are always awful.
Se hospedó 3 noches en enero de 2024

10/10 Excelente

Shanique

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Peggy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff treated us like family breakfast was great

8/10 Bueno

Lacey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location is great and staff was accommodating
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

John

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Francis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice comfortable room. Staff was outstanding. My only negative was the remote for the TV was glitchy. Then again we were only there for one night. In spite of that issue, we would stay there again.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nicest, cleanest hotel we've stayed at in a while
Se hospedó 1 noche en diciembre de 2023
Respuesta de A.J., el 23 dic. 2023
Dear guest, thank you for your kind words. We are delighted that you enjoyed your stay with us!

8/10 Bueno

Denver

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de A.J., el 23 dic. 2023
Dear guest, thank you for your positive feedback and we hope you see you again!

10/10 Excelente

TERRY

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to expressway was great , but During thanksgiving, front desk stated that breakfast was free on thanksgiving day and when we were eating the hostess came and said we were misinformed and a charge was invoked
Se hospedó 3 noches en noviembre de 2023
Respuesta de A.J., el 23 dic. 2023
Dear guest, we are very sorry to hear about this miscommunication. Going forward we are taking extra care to ensure that our guests are well informed about our amenities.

8/10 Bueno

Jacobiina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The beds felt clean. However, the bathroom floor wasn't clean because I had to wipe something up and the towel became black with dirt. The refrigerator wasn't on & the coffee area didn’t look wiped down. The hotel needs updating.
Se hospedó 3 noches en noviembre de 2023
Respuesta de A.J., el 23 dic. 2023
Dear guest, we are sorry to hear your stay with us was less than outstanding. We have addressed these concerns with our staff to ensure that we provide the best service we can!

10/10 Excelente

Caroline

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean rooms and nice staff. It was a great stay and we would definitely come back!
Se hospedó 2 noches en noviembre de 2023
Respuesta de A.J., el 20 nov. 2023
Dear Caroline, thank you for your kind words. We are happy that you enjoyed your stay with us!

10/10 Excelente

Ryan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great stay
Se hospedó 2 noches en noviembre de 2023
Respuesta de A.J., el 16 nov. 2023
Dear Ryan, thank you for your kind words. We are happy to hear that you enjoyed your stay with us at DoubleTree!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect as Usual.
Great easy experiences as usual. Will stay again for sure
Se hospedó 1 noche en noviembre de 2023
Respuesta de A.J., el 16 nov. 2023
Dear Kevin, thank you for your kind words. We are happy to hear that you enjoyed your stay with us at DoubleTree!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2023
Respuesta de A.J., el 16 nov. 2023
Dear guest, thank you so much for your kind words! We are pleased to hear that you enjoyed your stay with us.

10/10 Excelente

Steven L

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de A.J., el 16 nov. 2023
Dear Steven, thank you for your positive feedback. We are happy to hear that you enjoyed your stay with us at DoubleTree!

10/10 Excelente

HUSEYIN

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Liked it overall, very friendly staff
Se hospedó 1 noche en noviembre de 2023
Respuesta de A.J., el 7 nov. 2023
Dear Huseyin, thank you for your kind words. We here at DoubleTree greatly appreciate your feedback!

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very nice and so were the staff. My only complaint was my bed in room 614. The side closest to the door sagged in really bad. Felt like i was in a hole. Had to sleep on the other side of the bed. The bed definitely needs a new mattress.
Se hospedó 1 noche en octubre de 2023
Respuesta de A.J., el 3 nov. 2023
Dear guest: We appreciate and value your feedback. We are happy that your stay was overall enjoyable. Rest assured that we continuously strive to improve our services to our guests!

10/10 Excelente

Roger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023
Respuesta de A.J., el 3 nov. 2023
Dear guest: We appreciate and value your feedback.

10/10 Excelente

Javetta

Se hospedó 2 noches en octubre de 2023
Respuesta de A.J., el 3 nov. 2023
Dear guest: We appreciate and value your feedback.

4/10 Malo

Jessica

The hotel was really modern and felt new. The floors in our room were filthy though. I don't think we'll be back
Se hospedó 1 noche en octubre de 2023
Respuesta de A.J., el 29 oct. 2023
Dear guest, we thank you and appreciate your feedback. We are sorry to hear that your stay with us did not meet your expectations. We strive to provide outstanding service to our guests and will look into this matter.

8/10 Bueno

Benyehuda

Se hospedó 1 noche en septiembre de 2023
Respuesta de A.J., el 3 nov. 2023
Dear guest: We appreciate and value your feedback.