We were arriving at different times as a multigenerational family, & having to go to an office check in materials is an extra step and one of the reasons you choose companies like VRBR, so the owner sends codes & you easily go straight to the property. The location was great for the proximity to the sports complex we had to attend every day. The decor is WAY too busy & nothing flows. It’s tacky and many things need updating. The beds were not very comfortable, and the comforters on the kids beds were so scratchy my kids wouldn’t sleep under them. They had only one small blanket for the whole property that was soft. All the others were so scratchy & they are the type of blankets they give you in the military. We had to buy blankets to sleep under. The pillows were scarce & not comfy either. The couch in the living room was comfy, on one side, but the other had TWO broken springs inside that protruded up against your buttocks. We had to put a chair cushion on top of it for us to sit together. The other chairs are made of old white wicker & peeled everywhere. When I tried to wash uniforms, the WASHER wouldn’t run but on one cycle & would only run on hot water. I had to try 3 times before figuring out. The DRYER wouldn’t dry on any cycle but high heat. After two loads, it stopped working completely. Maintenance said it’s old & dials are messed up. popcorn ceiling falling, shower head busted, kitchen pans bowed. He said the owners have to fix most of these things. Shame