6/10 Aceptable
Jonathan D.
18 oct. 2025
Le gustó: Limpieza
When arriving to the house everything was perfect we noticed that the pool and hot tub are both cold after messaging the host we were informed that it was an additional charge to have the pool heated every day after paying that additional charge the last day of our stay they turned it off early so the last day we were charged but did not get to enjoy the heated qualities of the pool reached out to the host to let them know but they did not offer to refund me my 50 for that day or anything in addition we left two very expensive pillows in the house and I have not been able to recover them.. overall communication with the host has been a little bit iffy we’ve had to go through one person to another person to get to the actual person to talk to will not be rebooking this property for future and I don’t recommend it it did not say anywhere on Verbo about having to pay additional fees for the pool heated in the ad it makes assume that it is included and for how much the house costed per night it honestly should have been included
Jonathan D.
Se hospedó 5 noches en octubre de 2025