The Good: We love the place! Newer Kitchen very well appointed, comfortable furniture and beds. Well-maintained, pool and Jacuzzi. Wonderful porch! Great location, short walk to the beach, restaurants, shops and grocery store.
The bad: The cleaning crew was there for less than 40 minutes and it was clear that they did not wash the floors or dust/clean surfaces. There was only conditioner, not shampoo, and the couches still had sand on them.
The management communication was horrible! We had trouble with the Wi-Fi as they gave us the wrong login information 2 times we found a note from the previous guest with the correct login information. Don’t bother texting the management company as the AI will not be able to answer your questions and when you call the number you get somebody who does not know the property and has never been there. When we requested, they send over some cleaning products and a mop so we could properly clean the place. This is what they sent back. Thanks for taking our survey. We hope you have a wonderful stay!
To the owner we would rate your place a five if it wasn’t for the cleaning an TERRIBLE management. please let us know when you fix this and we will happily rent the unit in the future.