6/10 Aceptable
Henry
Viaje en pareja
20 jun. 2025
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
The property itself is nice, quiet and private however we had issues with our room that was surprising to have. We had mosquitoes in the room and woke with bites. We had ants all over the restroom. On the morning of my checkout, I got into the shower and within a minute or so, a huge cockroach fell on my foot. I don't know if it was on the ceiling and did not see it or it was in the toiletries cubby hole. I had to jump out of the shower and use hairspray to get rid of it. As for the shower itself, the water temperature is not consistent. The water would stay cold and then suddenly come out boiling hot. Too hot to the point where it can seriously burn someone. On checkout, I did inform the manager (Nate) of my experience. I told him they need to fumigate and fix the shower. His response is that the insects are trying to get away from the summer heat. That response tells me that they are probably aware of having an insect issue. I was extremely disappointed at the end of our stay because when I got there, everything looked nice and was hoping to make that hotel one of my regular Palm Springs hotels to stay at.
Henry
Se hospedó 1 noche en junio de 2025