The condo, location and building amenities were perfect. Pictures don’t do the condo justice. We had two 10yo boys and a teenager and even though it was winter time, they had plenty to do onsite with hot tubs, heated pools, and theatre. My one complaint is with the property management group, Emerald Coast Destjbations and the HOA caused a lot of headaches when we first arrived. One adult from our group arrived a couple hours earlier than the rest and despite me asking for the parking pass link to purchase the passes, i never got it. We arrived on New Years Day which was a holiday so no one was in the office to confirm this. Security guards were nice enough to let us park our vehicles but said our vehicles would be towed if we get the passes and we were not allowed to leave with our vehicles until getting the passes. It was nearly two hours after calling the “emergency” number for Emerald Coast that someone finally texted me the link so we could buy the passes. We had all the codes to get into the condo unit but at one point security said we couldn’t go into the condo and had to stay with our vehicles. Another guard came down to look at our reservations, see where we had messaged and called EC and allowed us to go to the condo and return to the garage if/when EC finally sent us info to purchase the passes.