I normally don't leave negative reviews, but I do have to say that this condo was by far the most unclean condo my husband and I have ever rented. The property owner, Mana, was very nice and he tried to make "it right" but unfortunately it doesn't undo what my family and I endured during our stay. When walking into the living room where our teenage daughters were sleeping, on our first morning in the condo, I saw them laying on the pullout, covered with a small white "throw type" blanket that had cigarette burns and paint stains all over it. I immediately woke them up and ask them about the blanket and the other bed linens, this is when they told me that they only found 1 blanket and 1 sheet. They also told me they couldn't find any pillow cases for any of the pillows, which most had stains as well. After stripping the bed, I realized that the sheet they were referring to was actually a thin duvet cover, that did not go to the pullout at all. I searched the condo for additional linens, which I did not find. I then went back in the master bedroom to inspect our bed linens, since I had found our girls' in such unacceptable conditions. Upon inspection of the master bed linens, I discovered 2 large stains on the fitted sheet and the mattress pad, which completely disgusted my husband and I, especially since we had just slept on these linens. Thankfully, I had brought washing detergent so I was able to wash all of the linens. I notified the property owner, Mana, and he tried to "make it right" by having the property manager, Michelle, bring new linens to our condo, which I appreciated, but took more than 6 hours to receive. Once I did receive the items, they were all new in their original packaging, which meant I had to wash them myself, prior to my girls sleeping on them.
I debated even leaving a review because the property owner did respond fairly quickly and tried to correct the problem, but I decided to go ahead and tell our story, so maybe it will help someone in the future by educating them to check their linens upon arrival to ensure they are clean and that they have the appropriate linens they need for their stay.
Pros:
-The check-in process and location were great.
Cons:
-Dirty unwashed bed linens throughout the condo and no linens for the pullout bed in the living room.