Opinión verificada
2/10 Terrible
C H.
11 jul. 2026
Le gustó: Limpieza y ubicación
No le gustó: Comunicación
"I could have left". The first full day the water stopped working around noon. We sent several messages, then called the host. They told us that the water was linked to the ac and they were fixing it. It came back on around midnight, so I thought all would be ok. It was on the next morning, but when we came back from the beach it was off again. Ruined dinner plans both nights. Did not get much feedback or help on what was going on. After hours on calls and messages, I asked for a refund on the stay. I was told that since we did not leave, they would not refund. They said "you could have left". We are 8 hours from home with no other reservations. Where did they expect us to go? We also had issues with the elevators being overcrowded. One night only 1 of the 3 elevators was working for a 30 floor building. Probably 15 minute wait each time. This is a terrible building.
Se hospedó 3 noches en julio de 2026